Comparison

WSSC Water vs PGC311

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

WSSC Water

Manage your water and sewer services with this app. Pay bills, view your account history, and report emergencies. Stay updated with WSSC Water news and access customer resources.

Highlights
  • Pay water/sewer bills
  • View account history
  • Report water/sewer emergencies
  • Access WSSC Water news
  • Contact customer service
  • Buy watershed permits
  • View career openings
Features
Read full description

The WSSC Water mobile app provides you with tools to pay your water/sewer bill, view account history, and report water/sewer emergencies. The app delivers current WSSC Water news, Customer Pipeline newsletter, and ways to contact us. Access our social media accounts (Facebook, YouTube and LinkedIn), buy watershed permits, see contracts available for bid and current career openings are a few additional features available. Note: A convenience fee is collected by Kubra, not WSSC Water. WSSC Water does not store any of your financial information. For more information, please visit our website. https://www.wsscwater.com/mobile

About

PGC311

Access county services, numbers, and information easily. This app offers a unified platform for residents and visitors to find essential county resources.

Highlights
  • Access county services
  • Find county numbers
  • Search for county information
  • One-stop service experience
  • Information for residents and visitors
Features
Read full description

Prince George’s County 311 Call Center Operation provides a one-stop service experience for constituents, residents and visitors searching for county services, numbers, and information.

Screenshots

WSSC Water4 screens
PGC3114 screens

Verdict

The call

The clearest difference is rating: WSSC Water at 4.8 against PGC311's 1.4. WSSC Water also leads on review sentiment (38% vs 0%) and ratings volume (12K vs 32). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

WSSC Water holds the better App Store score, 4.8 against 1.4. That said, the two scores are not equally well evidenced: WSSC Water has 12K ratings behind it against 32, so its average is the more settled of the two. Written reviews point the same way: 38% of WSSC Water's written reviews are positive against 0% of PGC311's.

UpkeepUpdate frequency

WSSC Water ships an update every 3 months, PGC311 every 7 months. The most recent releases landed on September 24, 2026 and September 17, 2026 respectively.

Scorecard4 real differences · 6 level
WSSC Water versus PGC311: the parameters behind the verdict, then further details
ParameterWSSC WaterPGC311
PriceFreeFree
Rating4.8 (12K ratings) — better1.4 (32 ratings)
Positive reviews37.6% of reviews — better0.0% of reviews
Number of ratings12K — better32
Update frequencyEvery 3 months — betterEvery 7 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS14.0 — better15.1
Further details — not scored
Size150 MB52 MB
Age rating17+4+
DeveloperWashington Suburban Sanitary CommissionPrince George's County Govt.

Customer experience

WSSC Water

All ratings11,298 ratings
Positive95.3%
Neutral1.8%
Negative3.0%
Written reviews141 reviews
Positive37.6%
Neutral9.2%
Negative53.2%

PGC311

All ratings32 ratings
Positive6.3%
Neutral9.4%
Negative84.4%
Written reviews18 reviews
Positive0.0%
Neutral11.1%
Negative88.9%

Bugs and requests

WSSC Water

Reported bugs

4 issues
  • App crashes on launch
  • Payment processing errors
  • Incorrect account information displayed
  • GPS-based features not functioning properly

Requested features

5 requests
  • Save payment method for future use
  • Add auto-pay and payment reminders
  • Provide PDF of billing statements
  • Improve GPS-based service outage reporting
  • Allow viewing of all service advisories

PGC311

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

WSSC Water

No in-app purchases

None

PGC311

No in-app purchases

Questions

Is WSSC Water free?
WSSC Water is free to download, with no in-app purchases.
Is PGC311 free?
PGC311 is free to download, with no in-app purchases.
Which has better reviews, WSSC Water or PGC311?
WSSC Water is rated higher. WSSC Water averages 4.8 out of 5 from 12K ratings, while PGC311 averages 1.4 from 32 ratings.
Do WSSC Water or PGC311 have ads?
Neither WSSC Water nor PGC311 shows ads.
Which is updated more often, WSSC Water or PGC311?
WSSC Water ships an update every 3 months, and PGC311 every 7 months. Most recently, WSSC Water was updated on September 24, 2026 and PGC311 on September 17, 2026.

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