Pepco vs PGC311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Pepco
Manage your utility account on the go with this application. Easily view and pay bills, report outages, and track restoration status. It offers features for both residential and business customers, allowing for convenient account management and alerts.
- View and pay bills
- Report and check outage status
- View outage map
- Check account balance
- Manage AutoPay and Budget Billing
- Set outage and bill alerts
Read full descriptionHide full description
Pepco’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include: · Effortlessly view and pay your bill · Report and check outage status · View the outage map · Check balance · View account activity · Manage your AutoPay and Budget Billing settings · Report an outage without signing in · View usage data, bill forecast and trends · Compare your bills · Set alerts for outage status, when your bill is ready, upcoming payment reminders, and more
PGC311
Access county services, numbers, and information easily. This app offers a unified platform for residents and visitors to find essential county resources.
- Access county services
- Find county numbers
- Search for county information
- One-stop service experience
- Information for residents and visitors
Read full descriptionHide full description
Prince George’s County 311 Call Center Operation provides a one-stop service experience for constituents, residents and visitors searching for county services, numbers, and information.
Screenshots
Verdict
The clearest difference is rating: Pepco at 4.7 against PGC311's 1.4. Pepco also leads on review sentiment (26% vs 0%) and ratings volume (15K vs 32). PGC311's advantage is iOS requirement (15.1 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Pepco holds the better App Store score, 4.7 against 1.4. That said, the two scores are not equally well evidenced: Pepco has 15K ratings behind it against 32, so its average is the more settled of the two. Written reviews point the same way: 26% of Pepco's written reviews are positive against 0% of PGC311's.
Pepco ships an update every 2 months, PGC311 every 7 months. The most recent releases landed on September 24, 2026 and September 17, 2026 respectively.
| Parameter | Pepco | PGC311 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (15K ratings) — better | 1.4 (32 ratings) |
| Positive reviews | 26.3% of reviews — better | 0.0% of reviews |
| Number of ratings | 15K — better | 32 |
| Update frequency | Every 2 months — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Requires iOS | 17.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 164 MB | 52 MB |
| Age rating | 4+ | 4+ |
| Developer | EXELON BUSINESS SERVICES COMPANY, LLC | Prince George's County Govt. |
Customer experience
Pepco
PGC311
Bugs and requests
Pepco
Reported bugs
3 issues- Networking errors preventing login
- Inability to view or pay bills through the app
- Frequent app crashes and freezes
Requested features
3 requests- Bring back thermostat control feature
- Add biometric login options (e.g., Face ID, fingerprint)
- Improve app stability and reliability
PGC311
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Pepco
No in-app purchases
PGC311
No in-app purchases
