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WASH-Connect

WASH-Connect

WASH Mobile Payments

184K ratings
2481 reviews
#114 in free Utilities
🔧 Utilities
💼 Business
Free

Details

  • Released
  • Updated
  • September 27, 2019
  • July 6, 2026

Developer

WASH Multifamily Laundry Systems
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📈no. 114
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About

Pay for laundry services conveniently using your mobile device. Check machine availability, receive notifications when your cycle is complete, and access helpful laundry tips. This app is designed for network-connected laundry rooms.

✓Convenient mobile pay for laundry
✓Check machine availability
✓Get notified when laundry is done
✓Laundry tips and hacks
✓Request machine service
✓In-app support
Show original description

What users say

Summarized from real user reviews of WASH. Based on 184K reviews and a 4.4/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Utilities app.

Positive things

  • 🚀Easy to use
  • 🚀Convenient payment method
  • 🚀Able to monitor laundry status
  • 👍Nice feature updates

Negative things

  • 🐛Buggy and glitchy app
  • 🐛Inaccurate machine status and timers
  • 🐛Connectivity issues with machines
  • 💰Predatory minimum reload amounts
  • 🤬Poor customer service and support
See all reviews

What's New in WASH

6.8.1

July 6, 2026

• Bug fixes and performance enhancements.

Charts

Top Free

📈 114+3

Utilities

This app rose +3 positions in Utilities chart.

Last updated on August 8, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Bloat

Useless and bloated app. Constantly crashes and is a waste of space on my device
Ethan10892!Ethan10892!

App

Washer and dryer have same number on app and different numbers on actual machines.
Tenants upsetTenants upset

Unreliable, but still good

Machines break down a lot.
HrjqtqtkatmatHrjqtqtkatmat

Inconsistent Support and Machines

It’s fine when it works but the money deductions are off sometimes and phone support is useless.
Towfiq KTowfiq K

Terrible

The machines don’t connect to the application, and they repaired them with duct tape. No matter how many times people have communicated the difficulties with using the equipment they never seem to be fixed. What a way to run a business. A way to go, WASH-Connect!
unnecessatyunnecessaty
See 2476 more reviews

Developer apps

Fixlaundry
Fixlaundry

by WASH Multifamily Laundry Systems, LLC

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User experience

🐞

Reported Bugs

4 issues

App crashes and freezes

Bug

Machines not detected or disconnecting

Bug

Incorrect charge amounts

Bug

Notification issues

Bug
✨

Requested Features

4 requests

Allow custom reload amounts

Feature

Improve machine availability tracking

Feature

Add timer functionality

Feature

Implement refund/balance transfer options

Feature

FAQ

What does WASH-Connect do?

WASH-Connect allows you to make mobile payments for laundry services, check the availability of machines, and receive notifications when your laundry cycle is finished. It also provides laundry tips and allows you to request machine service.

How do I set up an account and pay for laundry?

To set up an account, you'll need to fill in the required fields and add funds using your credit or debit card. Once funded, you can find the machine you wish to use and tap to pay directly through the app.

Is WASH-Connect free to use?

Based on the provided information, the app itself is free to download and use. The cost associated with laundry services would be paid through the app's payment system.

What kind of laundry rooms is this app compatible with?

This app is designed for network-connected laundry rooms that are enabled with WASH-Connect. Mobile payments are only available for these specific WASH-Connect enabled machines.

How can I get help if I have a problem?

The app offers multiple ways to reach the support team. You can find in-app support or email them directly at mobilesupport@washlaundry.com for assistance.