Awesome
Works great no card needed just use the app
119donkey83
Software sucks
Completely unreliable, glitches out all the time, forces users to get a card that’s over priced. Complete grift of what could be a positive experience
NGNickName GoesHere
Won’t connect to add funds
Every few days the app won’t allow you to connect to your laundry room and add funds. It will display the “service is unavailable” when you try to transfer funds once you get the card in. At first deleting and redownloading it worked, now I have to create whole new logins when this happens.
CChewie61959
Machines often don’t work. App doesn’t not give refunds after 2 times of asking
Machines are often unreliable. I often have to wash my clothes twice or move them to different machines. After asking for a refund twice because clothes were not clean, machine did not work properly, water smells bad and these types of issues that still occur over and over the app no longer wants to give refunds after two times. Sadly these are the only machines I have access to at my apartment, sometimes I get so fed up I go to the local laundromat and I avoid my apartment machines for long stretches when I can.
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PMPoorly managed machines
Convenient
Amazingly easy
LLuluBell1422
