Stick to Quarters.
The app is fine when it works. But when it stopped working and I reached out to support, they told me I had to contact my property manager and that PayRange won’t fix its own pay machines. Forcing the customer to take multiple steps to try and give the company money is absurd. Do not waste your time.
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Great concept, but no customer service
When the app works, it does a good job. Unfortunately, after a power outage, this app stopped recognizing some of the washers and dryers, making them unusable.
Trying to report issues is nearly impossible. The AI chat doesn’t care if it gives good advice or not. It eventually claims to give a link to report problems, but the link doesn’t work.
Trying to report issues is nearly impossible. The AI chat doesn’t care if it gives good advice or not. It eventually claims to give a link to report problems, but the link doesn’t work.
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Glitchy
Only let me pick one of the two water dispensers. After waiting for the customer to finish it only allowed me two 5 gallons fills.
In desperate need of an update
The app has worked fine for several years but now every time I go to do laundry, it can’t find any of the machines. I have to refresh it about a dozen times before they’ll show up.
Useless
Cant connect to any of the machines in my building and customer support is nonexistent
