Consumers Energy

Consumers Energy

by Consumers Energy

22K ratings
199 reviews
Free

Details

  • Released
  • Updated
  • December 14, 2021
  • July 29, 2026

Features

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About

Manage your energy services with ease. Pay bills securely using various methods, report outages with an interactive map, and receive personalized alerts for payments and service interruptions. Centralize all your energy accounts in one convenient location.

Flexible, secure bill payments
Multiple payment options (PayPal, Venmo, Apple Pay, etc.)
Centralized account management
Scheduled payments
Real-time alerts for bills and outages
Interactive outage map
Customizable settings
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What users say

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What's New in Consumers Energy

1.34.1

July 29, 2026

• This update includes a fix to improve chatbot performance.

User reviews

Log in issues

Since the app updated it deleted my login info even though it’s set up to log me in through Face ID.

trash, disrespectful, and unprofessional company

this company Consumers energy is a scam unprofessional company that’s over here sending me bills when I told them that I don’t own the house anymore last month and I’m still getting these bills and when I try to call them and and speak to somebody I’m being yelled at, and they’re being unprofessional and disrespectful on the phone. What a pathetic trash company i’m going to tell my friends and family about this experience and I’m going to make sure that they will never do business with this trash company again
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Overpriced

Just got my Consumers power bill for this month and it’s absolutely outrageous and ridiculous. The charges that you’re charging you need to take into consideration there’s people that are on a fixed income times are hard and you still keep raising the prices it’s gonna get to the point where nobody’s gonna have Consumers at all because they’re not gonna be able to pay their bill and how are you gonna like that?
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CAN YOU HATE THE APP MORE THAN THE COMPANY?

Can’t get help or make a payment without the app? Phone line is a 30min wait

Manufactured Energy Crisis

Typical price gouging at its finest! Keep up the good work CE!

Developer apps

User experience

🐞

Reported Bugs

4 issues

App not allowing account creation

Bug

Automatic logout issues

Bug

Payment processing problems

Bug

Compatibility issues with newer devices

Bug

Requested Features

4 requests

Add energy usage dashboard like website

Feature

Allow changing payment date

Feature

Improve login stability and security

Feature

Provide more detailed energy consumption data

Feature

FAQ

What can I do with the Consumers Energy app?

The app allows you to manage your energy services seamlessly. You can pay your bills using various secure methods, report power outages, monitor real-time service conditions on an interactive map, and receive personalized alerts for important updates.

What payment methods are supported by the app?

The app supports a wide range of flexible and secure payment options. These include PayPal, Venmo, Apple Pay, Google Pay, checking and savings accounts, as well as credit and debit cards.

How does the app help with power outages?

The app features an interactive outage map that allows you to monitor real-time service conditions in your area. You can also report outages directly through the app, helping to streamline the restoration process.

Is the app free to download and use?

Yes, the Consumers Energy app is free to download and use. While the app itself is free, it does contain advertisements.

Can I manage multiple energy accounts with this app?

Yes, the app provides centralized account management, allowing you to access all your energy accounts in one accessible place. This simplifies tracking and managing multiple services.