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Consumers Energy

Consumers Energy

by Consumers Energy

22K ratings
212 reviews
🔧 Utilities
📊 Productivity
Free

Details

  • Released
  • Updated
  • December 14, 2021
  • July 29, 2026

Features

Developer

Consumers Energy
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About

Manage your energy services with ease. Pay bills securely using various methods, report outages with an interactive map, and receive personalized alerts for payments and service interruptions. Centralize all your energy accounts in one convenient location.

✓Flexible, secure bill payments
✓Multiple payment options (PayPal, Venmo, Apple Pay, etc.)
✓Centralized account management
✓Scheduled payments
✓Real-time alerts for bills and outages
✓Interactive outage map
✓Customizable settings
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What users say

Summarized from real user reviews of Consumers Energy. Based on 22K reviews and a 4.7/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Utilities app.

Positive things

  • 💡Detailed energy usage information
  • 👍Convenient bill payment
  • 🚀Efficient and user-friendly app
  • 📆Helpful payment reminders

Negative things

  • 🐛Frequent login issues and app crashes
  • 🔒Concerns about security and privacy
  • 💰Complaints about fees and billing issues
  • 🔌Unreliable power restoration updates
See all reviews

What's New in Consumers Energy

1.34.1

July 29, 2026

• This update includes a fix to improve chatbot performance.

User reviews

Most RecentHighest RatedLowest Rated

Fees, wanting to pass bills every year to increase the cost of electricity

Cant wait for solar panels to actually be invested into our own power instead of being sent off elsewhere. These guys are trying to pass a bill in MI to increase our power bill yet again. Suck it from the back Consumers, please and thank you
SpittingFacts365SpittingFacts365

My bill is always to expensive

Are your guys actually checking my meter my bills are extremely high I haven’t ran my ac in the past month and it’s at 400 dollars, this is not a big house it makes no sense my bills are always so expensive
Scammersand botsScammersand bots

Consumers Energy

Consumers Energy is EXPENSIVE!!
Karinaaa71562Karinaaa71562

Bad

There is no point in having an app that asks you to login every time you use it. You login without a password and get a code and asks for password either way. Put in a password ask for a code put in a code asks for a password. Seems like the app uses the web to login anyway, back to paying my bill online via full website again.
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hrdydushrdydus

Poor…

App has forced updates, meaning it’s buggy and has poor code due to lazy developer’s
Dga223Dga223
See 207 more reviews

Developer apps

Launch: CE Communications
Launch: CE Communications

by Consumers Energy Company

💼 Business

(16)

Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

App not allowing account creation

Bug

Automatic logout issues

Bug

Payment processing problems

Bug

Compatibility issues with newer devices

Bug
✨

Requested Features

4 requests

Add energy usage dashboard like website

Feature

Allow changing payment date

Feature

Improve login stability and security

Feature

Provide more detailed energy consumption data

Feature

FAQ

What can I do with the Consumers Energy app?

The app allows you to manage your energy services seamlessly. You can pay your bills using various secure methods, report power outages, monitor real-time service conditions on an interactive map, and receive personalized alerts for important updates.

What payment methods are supported by the app?

The app supports a wide range of flexible and secure payment options. These include PayPal, Venmo, Apple Pay, Google Pay, checking and savings accounts, as well as credit and debit cards.

How does the app help with power outages?

The app features an interactive outage map that allows you to monitor real-time service conditions in your area. You can also report outages directly through the app, helping to streamline the restoration process.

Is the app free to download and use?

Yes, the Consumers Energy app is free to download and use. While the app itself is free, it does contain advertisements.

Can I manage multiple energy accounts with this app?

Yes, the app provides centralized account management, allowing you to access all your energy accounts in one accessible place. This simplifies tracking and managing multiple services.