App doesn’t load
For the better part of a year haven’t been able to use the app. Waste of money going on three years this app not working and trying to get Dte to cancel the additional charges is insane.
Does not work
When this app was first introduced, I thought ti was interesting and somewhat useful. However, it stopped working and I find it quite disappointing.
Login issues
I have had this app and the unit it connects to for years but now I can’t login to the app because of persistent login errors. I have no problems with logging into the DTE energy app, just the Insight app. Did all the “fixes” and still have the same problem.
Getting worse
No longer does live energy use. Takes a few minutes or longer just to try to update current usage, then does nothing.
No security…?
I’ve had the app for maybe only a week and somehow my account got hacked, my email and password all became invalidated. I couldn’t even reset my password. Then later I got an email directly from Apple saying my email was used to log into the app on a different device. I never even used my Apple account to sign up. I changed my passwords but still, I need support asap!
Idk if I should keep the app once it’s resolved if it ever is…also the whole point of the app is to see your current usage and whatnot…but you gotta pay for that🤨 smh
All us basic plan people just sees inaccurate estimates and no activity until it’s done.
Idk if I should keep the app once it’s resolved if it ever is…also the whole point of the app is to see your current usage and whatnot…but you gotta pay for that🤨 smh
All us basic plan people just sees inaccurate estimates and no activity until it’s done.
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