No security…?
I’ve had the app for maybe only a week and somehow my account got hacked, my email and password all became invalidated. I couldn’t even reset my password. Then later I got an email directly from Apple saying my email was used to log into the app on a different device. I never even used my Apple account to sign up. I changed my passwords but still, I need support asap!
Idk if I should keep the app once it’s resolved if it ever is…also the whole point of the app is to see your current usage and whatnot…but you gotta pay for that🤨 smh
All us basic plan people just sees inaccurate estimates and no activity until it’s done.
Idk if I should keep the app once it’s resolved if it ever is…also the whole point of the app is to see your current usage and whatnot…but you gotta pay for that🤨 smh
All us basic plan people just sees inaccurate estimates and no activity until it’s done.
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Wish it worked
On peak reading just disappeared? Down often. With the continued rate hikes and increasing profits of DTE, you think they’d let us see our usage and be able to spend some money on this app. Perhaps there’s a reason why they take it down all the time.
Garbage
The app has failed to open on my last 3 generations of iPhones. Total waste.
Good app
I have used this s app from r awhile now and I really like it
Fairly slow and glitchy
Good to have this information, when it works, but often it doesn’t. Things are often slow to load. DTE broke my account months ago and this app still doesn’t let me log in, so hopefully the same doesn’t happen to you.
Really slow to open
This app is terrible to open. And it is terrible to switch between the different days or months of use.
Great support
Had issue with connecting to the network. Contacted support and problem diagnosed and solved quickly.
Super buggy app
I just downloaded this app and I’m not sure if it’s new or just horrible by design, but I’ve only been able to open the app once all day. All other times it freezes while trying to log in.
Never loads
Always end up in login progress cycle of doom - haven’t been able to log in from my phone in years
This app is for electric only
I just found out by calling the help center number on this app that this is for electricity only. As I am a gas only customer, this is unfortunate for me. I didn’t see anything with the App Store, noting this was only for electricity as energy can be both gas and electric. Just a little note for people considering adopting this app. Thank you.
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Can’t get it to open
I
Worthless
This is gonna be the most inaccurate app. Insight said my bill was gonna be around $80. It ended up being 120. I don’t understand the point of this app.
Useless
I thought the app couldn’t open because of my “ancient” iPhone 11 Pro. Now have a brand new 17 Pro and the app still doesn’t open at all. Just sits at the “logging in” screen for eternity. Rebooted the phone, uninstalled and reinstalled the app, restarted the app—nothing works. App is as well-engineered as DTE’s infrastructure and is a perfect representation of how my bills are spent by this utterly incompetent company.
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Good and informative app
I like to use this app. It helped me to save money on my energy usage and be more energy efficient.
Doesn’t load
Over the past several years this has been slow to update now does don’t load
Login issue
Need to uninstall and install again to resolve the login issue
Doesn’t work
Can’t even log into the app.
Doesn’t work
Won’t even open. Trash app, trash developers for a trash company
Solution
Uninstall app reinstall works great now! Not sure how accurate it is though.
Sits at the login screen
Can’t open the app past the login screen, sits at a spinning wheel of death.
