Does not wash or dry your car.
Worst car wash I’ve ever been to. The wash does not remove the dirt from your car, and the dryers do not remove the water from your car. I can do a better job with a hose in my driveway, so I’ve canceled my subscription.
Very User Friendly
Very convenient and easy to use!
Lied to
No 90 days for $20. They got me for two vehicles.
App suks
Won’t allow me to change plans. Never have received military discount. The car wash itself is fine
Poor Customer Service
Tommy's Express Management,
I am writing to escalate a recurring issue at your 12808 Potranco Road location regarding staff parking, as well as a recent phone conversation.
Despite multiple attempts to report this through your app's AI customer service—which can be verified by reviewing my membership records—this persistent problem remains unaddressed.
Staff members continue to occupy spaces reserved for customers for drying and vacuuming, particularly near the staff office and automated carpet machine.
Furthermore, when I spoke with an employee named Colby or Cody today to resolve this at the lowest level, he was unprofessional, questioned if I intended to leave a bad review, and ultimately hung up on me.
I request immediate management intervention to enforce these parking policies and address this poor customer service.
I am writing to escalate a recurring issue at your 12808 Potranco Road location regarding staff parking, as well as a recent phone conversation.
Despite multiple attempts to report this through your app's AI customer service—which can be verified by reviewing my membership records—this persistent problem remains unaddressed.
Staff members continue to occupy spaces reserved for customers for drying and vacuuming, particularly near the staff office and automated carpet machine.
Furthermore, when I spoke with an employee named Colby or Cody today to resolve this at the lowest level, he was unprofessional, questioned if I intended to leave a bad review, and ultimately hung up on me.
I request immediate management intervention to enforce these parking policies and address this poor customer service.
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