Active without approval
I was sent an email stating the subscription would start the next day but was already billed. I want to hold but it says "will hold".
Questionable discounts
At the soft opening they gave out a month free if you installed the app. If you met with the staff by the vacuums after installing the app, they scanned a QR code that was supposed to give you another 30 days free. But, the app only allows one discount at a time so I never got the second free month. Not good business or first impression.
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Awful.
Just awful.
Can’t get service I pay for
Came to get a car wash at 7:38 PM and it was blocked off. Online it says that you guys are open till 9 p.m. Money gets taken out every month without a problem, but yeah, I can’t get the service that I pay for very disappointing.
Need to fix camera system
The car wash works great. I’ve enjoyed so far but the system is having trouble with my custom lic. Plate. Please fix.
cancel
I have not used this app very much, but I cannot find out where to cancel
Why?
Why do I need an app to have a car wash?
Loyal customer
I love Tommy’s express! They have some special deals once in a while. But $49 a month for unlimited premium washes, free vacuum, and I haven’t tried yet, but you can get your carpets washed too!I love that they provide wet polish towels and nice soft paper towels as well as an air blower to blow away water/debris. All employees are extremely friendly and helpful. I really appreciate that they come and check on us once in a while to see if we need anything.. they also don’t care at all if I go through the car wash however many times I want in one day! Honestly, the exit of the parking lot kind of sucks but I know how to drive so not too big of an issue lol
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Tommy’s doesn’t do the job.
I have canceled my plan because Tommy’s Car Wash doesn’t get the front of my car clean. I have even tried washing it twice in a row, but the bugs in the front
As if to add insult to injury, the attendant claims no car wash will remove bugs from clear coat paint. I have been driving for over 60 years, and that hasn’t been my experience. I will find another car wash that does a better job.
As if to add insult to injury, the attendant claims no car wash will remove bugs from clear coat paint. I have been driving for over 60 years, and that hasn’t been my experience. I will find another car wash that does a better job.
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T E above the rest
Been with Tommy’s several years. I’ve tried others and Tommy’s is above all others.
Worth it
They have a few promotions a year. Well worth it
The people on Montana are wonderful people especially the Supervisor she’s very understanding
I gave this Tommy’s a 10 stars with 10 thumbs up for taking care of the situation that has happened
Tommy’s car wash
Love Tommy’s car wash
Messed up my brand new trucks pain
I don’t recommend this carwash unless you want your paint to get messed up. We have to take our truck to get waxed and polished professionally because this car wash is using glue and horrible chemicals in their washes and messes up your paint
Needless Delays
To management, this is the second time that I come through the car wash to have my vehicle washed and as a member, Daniel and another employee by the name of Ely decided to prolong my vehicle getting washed by laughing about it and delaying the vehicle gate for members. Eli was doing something to the end of the wash cycle to further the delay.
Daniel has a smart mouth and does not represent a professional appearance for your business and team. If he talks this way to me, a purchasing customer, he most likely does it with others.
Please correct this issue or I will take my business elsewhere. In fact, if it happens one more time, I will place a complaint again and request a refund and go elsewhere to have my vehicles (two) cleaned.
Daniel has a smart mouth and does not represent a professional appearance for your business and team. If he talks this way to me, a purchasing customer, he most likely does it with others.
Please correct this issue or I will take my business elsewhere. In fact, if it happens one more time, I will place a complaint again and request a refund and go elsewhere to have my vehicles (two) cleaned.
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No good wash
U guys dont wash car good
Does not wash or dry your car.
Worst car wash I’ve ever been to. The wash does not remove the dirt from your car, and the dryers do not remove the water from your car. I can do a better job with a hose in my driveway, so I’ve canceled my subscription.
Very User Friendly
Very convenient and easy to use!
Lied to
No 90 days for $20. They got me for two vehicles.
App suks
Won’t allow me to change plans. Never have received military discount. The car wash itself is fine
