Very User Friendly
Very convenient and easy to use!
Lied to
No 90 days for $20. They got me for two vehicles.
App suks
Won’t allow me to change plans. Never have received military discount. The car wash itself is fine
Poor Customer Service
Tommy's Express Management,
I am writing to escalate a recurring issue at your 12808 Potranco Road location regarding staff parking, as well as a recent phone conversation.
Despite multiple attempts to report this through your app's AI customer service—which can be verified by reviewing my membership records—this persistent problem remains unaddressed.
Staff members continue to occupy spaces reserved for customers for drying and vacuuming, particularly near the staff office and automated carpet machine.
Furthermore, when I spoke with an employee named Colby or Cody today to resolve this at the lowest level, he was unprofessional, questioned if I intended to leave a bad review, and ultimately hung up on me.
I request immediate management intervention to enforce these parking policies and address this poor customer service.
I am writing to escalate a recurring issue at your 12808 Potranco Road location regarding staff parking, as well as a recent phone conversation.
Despite multiple attempts to report this through your app's AI customer service—which can be verified by reviewing my membership records—this persistent problem remains unaddressed.
Staff members continue to occupy spaces reserved for customers for drying and vacuuming, particularly near the staff office and automated carpet machine.
Furthermore, when I spoke with an employee named Colby or Cody today to resolve this at the lowest level, he was unprofessional, questioned if I intended to leave a bad review, and ultimately hung up on me.
I request immediate management intervention to enforce these parking policies and address this poor customer service.
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Royal Oak location
The last few times I’ve gone thru the wash, I basically had to hand dry my car afterwards. I realize there will some water but it’s been bad
Great People
The people that you hire are very great.
Greetings
Thank you for remembering my birthday,& Awsome gift 💝 👍💥🕵🏻♂️
Best
Nothing better than a clean car when you take your best girl out for a ride.
No towels
If you want to wash your vehicle, don’t go late afternoon. Atttendant reported washer is slow. Poor excuse!! Bring your own towels!
Breton village
Happy Customer
car wash
On the app, I want to choose a monthly plan of 21.99, but it's hard to choose my own plan, and the staff can't help it. They always recommend me to choose the most expensive plan. I feel that the humanization is very poor, and I don't give any plans to Uber drivers. If you are afraid of Uber drivers washing their cars many times, you can launch a plan to limit the number of times per month, but you can't refuse it directly. Now most people choose to be temporary Uber drivers in order to improve their living conditions. There are many such vehicles in society.
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Reoccurring
I didn’t sign up for a reoccurring membership.
Should clean better!!
I didn’t feel like the car wash got my car as clean as I would like. The main part that was still dirty was my wheel wells and the inside of my floor mud flaps. The windshield was dirty a time or two after going through as well.
Damage
My truck ran into another car
Happy employees
When I see Happy Employees I see a company that takes care of their people. That’s important to me.
Loved...but
I loved the wash and the special deals. However, it got to the point that the drying process wasn't strong enough to dry well. I had to hand dry parts of the windshield, windows and mirrors.
Customer service
Bryson was extremely helpful and answered all my questions with courtesy
Tommy’s Express Rocks 🤘
The new Corona Tommy’s Express quality and customer service are top notch! So glad to no longer be with Quik Quak.
Review
Very nice and suitable for any stop anywhere
Drying Towels
Would like to see drying towels added. It seems that most places have these now.
