Scam
Aggravating
Scam
The worst app
Care giver partner
App keeps spinning when required
They don’t allow you to submit any complaints
Refunds are a joke
Needs work
It doesn’t give receipts for purchases. Every company in the world knows they need to provide receipts for purchases. Especially for business travelers who need to claim expenses. App 101 people.
I reached out to their customer service, but after five tries no response. I don’t support companies who have terrible customer support.
I don’t recommend using the app until these issues are resolved.
It's okay but needs some tweaking
Cons: Timing needs to be more accurate, needs to let us put a custom amount on our account, and send notifications for when the machine has an error and should be checked on. My apartment refuses to upgrade their washers so we're stuck with washers and dryers from 2003 that somehow use this system. They get stuck on errors and break to the point I got a notification says my laundry is done when it's been stuck on an error for who knows how long and the barrel was filled with water and I didn't have much clothes in there
Update: It also needs security like a special pin when you check on Laundry. Or a notification for when your laundry stops or door is open in middle of cycles, I live in cheap apartments and recently been dealing with cokeheads and methanys who steal wet and dry laundry and the landlord does nothing about it has been an issue. I have had my laundry stolen numerous times by these crazies and cannot watch my laundry while i have other chores to do at the same time so generated pins that locks the washers/dryers or a notification would be helpful
New phone
Awful
Slow
Will not refund me
The machines at my hotel stopped working and I asked these guys to refund my money as my load didn’t dry. This has happened twice now, but I cannot submit my second refund request because I already submitted the first one and no one responded. You cannot submit a second refund request until the first is complete. This was on 10/14/2026 and no one has even looked at my request.
