CSCPay Mobile Reviews: Is It Legit?

CSCPay Mobile
CSCPay Mobile
CSC ServiceWorks Holdings, INC.

Customer Experience

Positive experience14.7% of reviews
Neutral5.7% of reviews
Negative experience79.5% of reviews

~ Based on 957 written reviews from the US App Store.

What users say about CSCPay Mobile

Is CSCPay Mobile Safe?

CSCPay Mobile appears mostly safe based on user ratings. AppsHunter Safety Score for CSCPay Mobile is 84/100.

This assessment is based on 35,369 user ratings, with an App Store average of 4.2/5.

Safety Analysis

80.6% of ratings point to a safe experience
3.4% of ratings suggest some concerns
16.1% of ratings point to a risky experience

~ Based on 35,260 App Store ratings for CSCPay Mobile.

Is CSCPay Mobile Legit?

CSCPay Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for CSCPay Mobile is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Scam

This app is a scam. Every time I open it, $2 is stolen from my account. Transaction history does not show balance, so I never noticed until I started keeping track myself.

Aggravating

Aggravating, glitchy app is a pain to use and clunky with machines. An app that nobody asked for and nobody needs. Waste of technology. Would rather use coins.

Scam

Scammers

The worst app

The worst way of doing laundry, scammed me

Care giver partner

Changed my life!

App keeps spinning when required

App after my washer cycle stopped working and now I can’t use dryer! Not worth in community laundry!

They don’t allow you to submit any complaints

I have a refund request submitted from 2 years ago. It has still not been addressed. Because nobody has either confirmed nor denied it, I cannot submit any maintenance requests or other refund requests for separate issues over the course of 2 years. Get. A. Grip.

Refunds are a joke

I have been trying to get my money back since I moved out in July here wear now almost November and I still haven’t seen my refund smh do better

Needs work

The app works but it has a serious flaw.

It doesn’t give receipts for purchases. Every company in the world knows they need to provide receipts for purchases. Especially for business travelers who need to claim expenses. App 101 people.

I reached out to their customer service, but after five tries no response. I don’t support companies who have terrible customer support.

I don’t recommend using the app until these issues are resolved.
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It's okay but needs some tweaking

Pros: I can pay with the app so I won't have to scramble for my wallet

Cons: Timing needs to be more accurate, needs to let us put a custom amount on our account, and send notifications for when the machine has an error and should be checked on. My apartment refuses to upgrade their washers so we're stuck with washers and dryers from 2003 that somehow use this system. They get stuck on errors and break to the point I got a notification says my laundry is done when it's been stuck on an error for who knows how long and the barrel was filled with water and I didn't have much clothes in there

Update: It also needs security like a special pin when you check on Laundry. Or a notification for when your laundry stops or door is open in middle of cycles, I live in cheap apartments and recently been dealing with cokeheads and methanys who steal wet and dry laundry and the landlord does nothing about it has been an issue. I have had my laundry stolen numerous times by these crazies and cannot watch my laundry while i have other chores to do at the same time so generated pins that locks the washers/dryers or a notification would be helpful
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New phone

I have had this account and it won’t let me sign in I got 15 dollars in my account and I can’t even make a new one either smh

Awful

Literally the worst app ever. Any building that has this as the only option to pay for laundry is idiotic. The app doesn’t work half the time and I am left stuck unable to do literally anything. It’s decent when it works but no building should ever have this as the only way to pay for laundry

Slow

The app is slow to connect to machines. It is convenient to not need quarters, but with how long the app takes to connect to the machines, I would rather they just took quarters so I could save time.

Will not refund me

The app works great until you have a problem.
The machines at my hotel stopped working and I asked these guys to refund my money as my load didn’t dry. This has happened twice now, but I cannot submit my second refund request because I already submitted the first one and no one responded. You cannot submit a second refund request until the first is complete. This was on 10/14/2026 and no one has even looked at my request.
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Meh app

Super slow, glitchy, anyone could make a better app

Robbed me

At this point, this will be the last time I use this service. I have requested so many refunds and can’t request until one is processed. Your guys’ dryer, sucks. I have put in a request for it and you guys can’t figure anything out. Bunch of low life shmucks. Won’t be surprised a Jew owns this company and decides to keep the money
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Don’t sign out

Well I got a new phone and can’t sign back into the app so if u want to be able to sign back into don’t sign out

Refund??!!

I requested a refund days ago, I haven’t heard back from them. Also it didn’t connect with the right place.

bad app

works pretty horribly, it eats so much money without properly connecting to the machine

Bane of my existence

This is genuinely one of the worst apps I have ever had the misfortune of using, yet I keep finding myself dragged back into its clutches as it steadily monopolizes apartment rental platforms and shared laundry services.