PSE vs H Wash Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PSE
Manage your utility account and stay informed about power outages. Check your balance, make payments, and report outages with ease. Get real-time restoration updates and customize notifications.
- Check account balance
- Make bill payments
- Report power outages
- Track outage restoration times
- Manage personal preferences
- Start, stop, or move service
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The PSE app provides easy access to your account when you're on the go. Check your balance and make a payment with just one click. Track & report power outages in your neighborhood and check on restoration times, all in the palm of your hand. Manage your account: • Review your account balance, prior month’s charges and pay your bill • Use and securely save your preferred payment method – eCheck, debit, credit, PayPal or Venmo • Manage personal preferences - select your desired bill due date or enroll in paperless billing • Change or update your account security, including password and security questions • Start, stop or move your residential service Stay informed about outages: • View outage status on the map, searching by address, city or ZIP code • Easily report an outage • Set your preferences to receive outage notifications by email, text or phone
H Wash Mobile
This app offers a seamless laundry payment and management experience for participating locations. Easily pay for cycles using Bluetooth, add funds to your account, and track your transaction history. Receive alerts when your laundry is done.
- Bluetooth machine activation
- In-app credit purchase
- Transaction history
- Machine availability view
- Laundry completion alerts
- QR code scanning
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ATTENTION: Only for use in participating laundry locations. H Wash Mobile is an iPhone application providing the easiest and smartest complete laundry solution. This app allows you to pay for laundry cycles from your account by using Bluetooth to communicate with the washer or dryer. Simply use H Wash Mobile to purchase credit right from the app, then use that credit for your laundry. A full accounting is available to see your transaction purchase history. • Scan the QR code of your laundry room (one time process) • Start laundry machines via Bluetooth by scanning QR code on the machine • Check your card/account balance, and add value to your account for laundry. For participating laundry rooms, you can view machine availability as well as receive alerts when your laundry cycle is complete.
Screenshots
Verdict
The clearest difference is review sentiment: H Wash Mobile at 49% against PSE's 14%. H Wash Mobile also leads on rating (4.2 vs 3.9) and ratings volume (685 vs 14). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
H Wash Mobile holds the better App Store score, 4.2 against 3.9. That said, the two scores are not equally well evidenced: H Wash Mobile has 685 ratings behind it against 14, so its average is the more settled of the two. Written reviews point the same way: 14% of PSE's written reviews are positive against 49% of H Wash Mobile's.
PSE ships an update every 3 months, H Wash Mobile every 6 weeks. The most recent releases landed on September 18, 2026 and September 22, 2026 respectively.
| Parameter | PSE | H Wash Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 3.9 (14 ratings) | 4.2 (685 ratings) — better |
| Positive reviews | 13.9% of reviews | 49.0% of reviews — better |
| Number of ratings | 14 | 685 — better |
| Update frequency | Every 3 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 10.0 — better |
| Further details — not scored | ||
| Size | 229 MB | 75 MB |
| Age rating | 4+ | 4+ |
| Developer | Puget Sound Energy | KioSoft Technologies LLC |
Customer experience
PSE
H Wash Mobile
User reviews
PSE
From 14 App Store ratingsWhat we love
- 🚀 Convenient for tracking outages
- 💡 Helpful outage map feature
- 👍 Easy to use for bill payment
Room to improve
- 🐛 Frequent login issues and crashes
- 🔍 Inaccurate or missing outage information
- 📵 Unreliable during power outages
- 💤 App becomes unusable after updates
H Wash Mobile
From 685 App Store ratingsWhat we love
- 👍 Easy to use
- 📢 Convenient notifications
- 🚀 Efficient laundry process
- 💳 No need for quarters
Room to improve
- 💰 Expensive laundry costs
- 🐛 Connectivity issues
- ⚠️ Unreliable machines
- 🕰️ Slow app performance
- 🤔 Confusing UI/UX
Bugs and requests
PSE
Reported bugs
3 issues- App freezes when trying to log in
- Outage map does not show current outages
- Keeps logging users out unexpectedly
Requested features
3 requests- Support for Apple Pay and digital wallets
- Ability to schedule future bill payments
- Improved outage status updates and ETAs
H Wash Mobile
Reported bugs
4 issues- Machines not found by app
- Inaccurate cycle timers
- Payment issues and lost funds
- Frequent app crashes
Requested features
4 requests- Allow adding less than $10 balance
- Improve machine availability status
- Add option to customize settings
- Provide better customer support
In-app purchases
PSE
No in-app purchases
H Wash Mobile
No in-app purchases









