Comparison

PSE vs Mysa

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PSE

Manage your utility account and stay informed about power outages. Check your balance, make payments, and report outages with ease. Get real-time restoration updates and customize notifications.

Highlights
  • Check account balance
  • Make bill payments
  • Report power outages
  • Track outage restoration times
  • Manage personal preferences
  • Start, stop, or move service
Features
Read full description

The PSE app provides easy access to your account when you're on the go. Check your balance and make a payment with just one click. Track & report power outages in your neighborhood and check on restoration times, all in the palm of your hand. Manage your account: • Review your account balance, prior month’s charges and pay your bill • Use and securely save your preferred payment method – eCheck, debit, credit, PayPal or Venmo • Manage personal preferences - select your desired bill due date or enroll in paperless billing • Change or update your account security, including password and security questions • Start, stop or move your residential service Stay informed about outages: • View outage status on the map, searching by address, city or ZIP code • Easily report an outage • Set your preferences to receive outage notifications by email, text or phone

About

Mysa

Control your home's heating and cooling remotely, set schedules, and monitor energy usage to save money and energy. Integrates with smart home platforms for seamless control.

Highlights
  • Remote access from anywhere
  • Customizable heating/cooling schedules
  • Geofencing for occupancy detection
  • Energy usage monitoring
  • Smart home platform integration
  • Shared access control
  • Vacation mode
Features
Read full description

With Mysa's regularly-updated, feature-packed mobile app, you get seriously smart control and home energy savings — all you need is a WiFi connection. Remote access from anywhere via the Mysa app means you can easily set heating or cooling schedules, use geofencing, see your heating and cooling usage, and much more. Stay energy-efficient and save money (and the planet!) with a few simple taps from your smartphone or tablet. Mysa works with your favourite smart home platforms and home assistants, so you stay conveniently connected and in control. Compatibility: Mysa for Electric Baseboard Heaters works with high voltage baseboard, convector (short cycle), fan-forced convector (long cycle), and radiant ceiling heating systems. Mysa for Electric In-Floor Heating works with most high voltage electric in-floor heating systems and flooring types. Mysa for Air Conditioners replaces remotes with displays for most ductless mini-split heat pump, window, or portable air conditioners. Energy-Saving App Features: Remote Control: Get out there. Use your smartphone or tablet to control your home heating or cooling from wherever you are. Scheduling: Life's busy. Create the flexible heating or cooling schedule that works best for you in less than a minute. Bye-bye, buttons! Geolocation: Boundaries are important. Mysa uses your location to detect if anyone is home, so that you're not paying to heat or cool an empty house. Shared Access: Teamwork works. Share access to your account easily so others can control your Mysas through the Mysa app. Vacation Mode: Take a well-deserved break. Away from home for a while? No worries! Mysa will keep helping you save energy while you're away. Energy Insights (Baseboard, In-Floor, AC): Track and monitor your humidity, setpoint, and temperature to create efficient heating or cooling schedules. Energy Spending (Baseboard & In-Floor): See your spending. Track your real-time energy use in kWh cost to find ways to reduce your electricity bill. Energy Runtime (AC): Get cool insights. Know your AC's runtime history and use it for help with making smart decisions about your cooling or heating schedules.

Screenshots

PSE3 screens
Mysa4 screens

Verdict

The call

The clearest difference is monetization model: PSE at free against Mysa's free with in-app purchases. Mysa's advantage is ratings volume (571 vs 14) and review sentiment (30% vs 14%). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 3.9 for PSE against 3.8 for Mysa. That said, the two scores are not equally well evidenced: Mysa has 571 ratings behind it against 14, so its average is the more settled of the two. Written reviews are what separate them: 14% of PSE's written reviews are positive against 30% of Mysa's.

UpkeepUpdate frequency

PSE ships an update every 3 months, Mysa every 4 weeks. The most recent releases landed on September 18, 2026 and September 21, 2026 respectively.

Scorecard4 real differences · 6 level
PSE versus Mysa: the parameters behind the verdict, then further details
ParameterPSEMysa
PriceFreeFree
Rating3.9 (14 ratings) — better3.8 (571 ratings)
Positive reviews13.9% of reviews29.7% of reviews — better
Number of ratings14571 — better
Update frequencyEvery 3 monthsEvery 4 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.0 — better15.1
Further details — not scored
Size229 MB53 MB
Age rating4+4+
DeveloperPuget Sound EnergyEmpowered Homes Inc.

Customer experience

PSE

All ratings14 ratings
Positive71.4%
Neutral7.1%
Negative21.4%
Written reviews173 reviews
Positive13.9%
Neutral5.8%
Negative80.3%

Mysa

All ratings571 ratings
Positive66.4%
Neutral8.4%
Negative25.2%
Written reviews222 reviews
Positive29.7%
Neutral18.5%
Negative51.8%

User reviews

PSE

From 14 App Store ratings

What we love

  • 🚀 Convenient for tracking outages
  • 💡 Helpful outage map feature
  • 👍 Easy to use for bill payment

Room to improve

  • 🐛 Frequent login issues and crashes
  • 🔍 Inaccurate or missing outage information
  • 📵 Unreliable during power outages
  • 💤 App becomes unusable after updates

Mysa

From 571 App Store ratings

What we love

  • 🚀 Great product
  • 🚀 Excellent thermostats
  • 🚀 Allows more metrics than Nest
  • 🚀 Excellent HomeKit integration
  • 👍 Easy to use

Room to improve

  • 🐛 Buggy app
  • 🐛 Crashes frequently
  • 🐛 Unreliable connectivity
  • 🐛 Inconsistent user experience
  • 🔋 Drains battery

Bugs and requests

PSE

Reported bugs

3 issues
  • App freezes when trying to log in
  • Outage map does not show current outages
  • Keeps logging users out unexpectedly

Requested features

3 requests
  • Support for Apple Pay and digital wallets
  • Ability to schedule future bill payments
  • Improved outage status updates and ETAs

Mysa

Reported bugs

5 issues
  • App crashes when changing schedules
  • Thermostat settings not syncing properly
  • Geofencing not working as expected
  • Incompatibility with newer iOS versions
  • Inability to add new devices

Requested features

6 requests
  • Dark mode option
  • Brightness control scheduling
  • Improved HomeKit integration
  • Ability to disable display
  • Geofencing improvements
Show 1 more
  • More scheduling flexibility

In-app purchases

None

PSE

No in-app purchases

None

Mysa

No in-app purchases

Questions

Is PSE free?
PSE is free to download, with no in-app purchases.
Is Mysa free?
Mysa is free to download, with no in-app purchases.
Which has better reviews, PSE or Mysa?
PSE is rated higher. PSE averages 3.9 out of 5 from 14 ratings, while Mysa averages 3.8 from 571 ratings.
Do PSE or Mysa have ads?
Neither PSE nor Mysa shows ads.
Which is updated more often, PSE or Mysa?
PSE ships an update every 3 months, and Mysa every 4 weeks. Most recently, PSE was updated on September 18, 2026 and Mysa on September 21, 2026.

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