Avista vs Ziply Fiber

Access your energy account anywhere, anytime with Avista’s free mobile app. Whether at home or on the go, Avista customers can enjoy these convenient features: EASY SIGN IN • Sign in to the app using your myavista.com account credentials • If you do not have a myavista.com online account, create one to use with the mobile app and myavista.com • You can even use Touch ID or Face ID to sign in on supported devices • Choose "Remember me" to skip entering your email every time you sign in ACCOUNT SUMMARY • View your real-time account balance, payment due date, and balance details • Access your bill and payment history • Download your bill as a PDF • Easily switch between multiple accounts PAY YOUR BILL • Securely make immediate or scheduled payments • Add or remove payment methods from your wallet OUTAGE INFORMATION • View the interactive outage map, complete with area weather, regional outage information, and restoration information • Check outage status and track restoration progress • Report a power outage • See status of specific outages, including estimated restoration times • Search the outage map by address • Know when a crew is on site working to repair the outage CONVENIENT ALERTS • Sign up for and manage in-app push notifications for billing reminders or outage events You must be an Avista customer to use the app and report outages Data rates may apply.

Welcome to the redesigned Ziply Fiber App! Our aim is to help you easily self-service and manage your account or get help anywhere, any time - with just a few taps. *You can also access the same services via a browser at http://ziplyfiber.com/myaccount/login   The App allows you a growing set of options for self-service, including: • View & pay bill • Set up/manage automatic payments • Compare past bills • Appointments/Service: View, reschedule or cancel • View pending orders and track progress • Upgrade service speed without a phone call (and, in some cases, without new equipment) • Chat with live agents • Update profile information, add users, or link additional Ziply Fiber service accounts • See top troubleshooting solutions • Get notified when Fiber is available at your address   *Coming soon: self-service troubleshooting tools and live outage notifications   As always, we appreciate your feedback and do read these reviews to fuel future roadmap items. MyZiply App users: If you are having trouble moving your MyZiply information to the new Ziply Fiber app, please call 1888.947.9995 and we will be happy to help you transition.