Avista vs MySparklight

Access your energy account anywhere, anytime with Avista’s free mobile app. Whether at home or on the go, Avista customers can enjoy these convenient features: EASY SIGN IN • Sign in to the app using your myavista.com account credentials • If you do not have a myavista.com online account, create one to use with the mobile app and myavista.com • You can even use Touch ID or Face ID to sign in on supported devices • Choose "Remember me" to skip entering your email every time you sign in ACCOUNT SUMMARY • View your real-time account balance, payment due date, and balance details • Access your bill and payment history • Download your bill as a PDF • Easily switch between multiple accounts PAY YOUR BILL • Securely make immediate or scheduled payments • Add or remove payment methods from your wallet OUTAGE INFORMATION • View the interactive outage map, complete with area weather, regional outage information, and restoration information • Check outage status and track restoration progress • Report a power outage • See status of specific outages, including estimated restoration times • Search the outage map by address • Know when a crew is on site working to repair the outage CONVENIENT ALERTS • Sign up for and manage in-app push notifications for billing reminders or outage events You must be an Avista customer to use the app and report outages Data rates may apply.

The MySparklight app puts your account at your fingertips. Easily manage your services, view account information, make payments, manage billing preferences, and stay informed with important updates—all from your mobile device. With MySparklight, you can: • View account and service details • Make payments quickly and securely • Manage Auto Pay and Paperless Billing • Access billing and payment information • Receive important account notifications • Contact customer support Download MySparklight today for a simple, convenient way to manage your account on the go.