Pacific Power vs Avista
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Pacific Power
Manage your electricity account on the go. Pay bills, report power outages, and receive real-time updates on restoration status. Stay informed with alerts for bill readiness and potential service interruptions.
- Pay bills
- Report power outages
- Check outage status
- Receive outage alerts
- View account balance
- Payment confirmations
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With this free app from Pacific Power, you can pay your bill, report a power outage or check the status of an outage from anywhere 24/7. Bill-ready and payment alerts help you stay up-to-date with your account. Outage alerts keep you in the know during storms. Features: • Report an outage or check the status of a previously reported outage for your home or business. • Get the latest outage details including estimated restoration time, crew status and cause of the outage. • Receive outage restoration alerts on your device to stay informed during a storm or service interruption. • Review your account balance. • Pay your bill quickly with your debit card, credit card or through your checking or savings account. • Receive payment confirmations and bill-ready alerts on your device. • Easily swipe between multiple electric accounts to pay bills and get outage details for each. • Log in with your existing Pacific Power user ID and password, or quickly and easily create an account to access secure services through the app. • Stay connected with direct dial to customer service, get the latest news and tips, and follow our social media channels. Data charges may apply for notifications. Fees apply for debit and credit card payments.
Avista
Manage your energy account conveniently from your mobile device. View account summaries, pay bills, and get real-time outage information. Sign in securely with your online account credentials.
- Easy sign-in with myavista.com credentials
- View real-time account balance and bill history
- Securely pay bills
- Interactive outage map with restoration information
- Report power outages
- Manage billing and outage alerts
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Access your energy account anywhere, anytime with Avista’s free mobile app. Whether at home or on the go, Avista customers can enjoy these convenient features: EASY SIGN IN • Sign in to the app using your myavista.com account credentials • If you do not have a myavista.com online account, create one to use with the mobile app and myavista.com • You can even use Touch ID or Face ID to sign in on supported devices • Choose "Remember me" to skip entering your email every time you sign in ACCOUNT SUMMARY • View your real-time account balance, payment due date, and balance details • Access your bill and payment history • Download your bill as a PDF • Easily switch between multiple accounts PAY YOUR BILL • Securely make immediate or scheduled payments • Add or remove payment methods from your wallet OUTAGE INFORMATION • View the interactive outage map, complete with area weather, regional outage information, and restoration information • Check outage status and track restoration progress • Report a power outage • See status of specific outages, including estimated restoration times • Search the outage map by address • Know when a crew is on site working to repair the outage CONVENIENT ALERTS • Sign up for and manage in-app push notifications for billing reminders or outage events You must be an Avista customer to use the app and report outages Data rates may apply.
Screenshots
Verdict
The clearest difference is rating: Avista at 4.8 against Pacific Power's 1.8. Avista also leads on review sentiment (48% vs 6%) and ratings volume (4.6K vs 182). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Avista holds the better App Store score, 4.8 against 1.8. That said, the two scores are not equally well evidenced: Avista has 4.6K ratings behind it against 182, so its average is the more settled of the two. Written reviews point the same way: 6% of Pacific Power's written reviews are positive against 48% of Avista's.
Pacific Power ships an update every 6 months, Avista every 3 months. The most recent releases landed on October 24, 2026 and November 1, 2026 respectively.
| Parameter | Pacific Power | Avista |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (182 ratings) | 4.8 (4.6K ratings) — better |
| Positive reviews | 6.3% of reviews | 47.9% of reviews — better |
| Number of ratings | 182 | 4.6K — better |
| Update frequency | Every 6 months | Every 3 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14.0 | 14.0 |
| Further details — not scored | ||
| Size | 28 MB | 43 MB |
| Age rating | 4+ | 4+ |
| Developer | KUBRA Arizona, Inc. | Avista Corporation |
Customer experience
Pacific Power
Avista
User reviews
Pacific Power
From 182 App Store ratingsWhat we love
- ✅ Easy bill payment process
- 📊 Usage tracking and visualization
- 🗺️ Power outage reporting and mapping
- ⚡ Quick payment confirmation
- 📱 Mobile convenience for account access
Room to improve
- 🐛 Biometric login resets monthly
- 🔐 Constant password reset requirements
- ❌ Face ID/Touch ID doesn't persist
- 📧 Password reset emails missing links
- 🔄 Forced logout after each session
Avista
From 4.6K App Store ratingsWhat we love
- 💳 Easy payment process
- 🕰️ Helpful reminders
- 👍 Convenient navigation
- 🌟 Simple and straightforward
Room to improve
- 🐛 Frequent app crashes and login issues
- 🔌 Unreliable connectivity and performance problems
- 🤷♀️ Lack of useful features and functionality
- 🗣️ Poor customer service and support
Bugs and requests
Pacific Power
Reported bugs
16 issues- Face ID authorization expires monthly
- Password reset email links non-functional
- Login credentials not saved despite settings
- Account activation loops indefinitely
- Password validation rejects valid passwords
Show 11 moreShow fewer
- UI elements overlap blocking input fields
- Usage history pages fail to load
- Data usage display errors
- Comment posting functionality broken
- App crashes on certain iOS versions
- Payments show as pending indefinitely
- Duplicate payment processing
- Account shows as inactive despite activation
- Password requirements unclear/inconsistent
- Biometric settings reset after logout
- App version update stuck in loop
Requested features
12 requests- Persistent biometric authentication
- Reliable password reset functionality
- Pending payment status indicators
- Payment history view
- Auto-pay setup capability
Show 7 moreShow fewer
- Apple Pay integration
- Extended billing history (more than 6 months)
- Dark mode option
- Better outage reporting UX
- Account settings management in app
- Email address update functionality
- Cost comparison with previous billing periods
Avista
Reported bugs
3 issues- Sign-in issues and inability to remember passwords
- Inconsistent app behavior across devices
- Errors when trying to view or export invoices
Requested features
4 requests- Energy usage tracking and analysis
- Customizable notifications and alerts
- Improved UI and user experience
- Seamless integration with online account
In-app purchases
Pacific Power
No in-app purchases
Avista
No in-app purchases









