Manage your energy account conveniently from your mobile device. View account summaries, pay bills, and get real-time outage information. Sign in securely with your online account credentials.
Reviews of Avista are mostly negative: the Utilities app is rated 4.8/5 from 4.5K App Store ratings. What users like most: easy payment process, helpful reminders. Top complaints: frequent app crashes and login issues, unreliable connectivity and performance problems. Summarized from real user reviews.
4.1.3
May 6, 2026
We are constantly improving our apps, and we encourage you to stay up to date for the best performance.
3 issues
Sign-in issues and inability to remember passwords
Inconsistent app behavior across devices
4 requests
Energy usage tracking and analysis
Customizable notifications and alerts
The Avista app allows you to access your energy account from anywhere. You can view your account summary, including balance and payment due dates, pay your bills securely, and access real-time outage information. You can also report power outages and receive alerts for billing or outage events.
You can sign in to the app using your existing myavista.com account credentials. If you do not have an online account, you can create one to use with both the mobile app and myavista.com. For supported devices, you can also use Touch ID or Face ID for a quicker sign-in.
Yes, the Avista app is completely free to download and use for Avista customers. There are no subscription fees or in-app purchases required to access its features. Please note that standard data rates from your mobile carrier may apply.
The interactive outage map provides comprehensive information about power outages in your area. You can view area weather, regional outage details, and restoration progress. It also allows you to search the map by address, see the status of specific outages, and know when crews are on site working on repairs.
Yes, the app makes it easy to switch between multiple Avista accounts if you have more than one. This allows you to view the summary, bill history, and manage payments for all your connected accounts from a single interface.
