Avista User Reviews

Customer Experience

Positive experience47.8% of reviews
Neutral10.9% of reviews
Negative experience41.3% of reviews

~ Based on 46 written reviews from the US App Store.

What users say

Is Avista Safe?

Avista appears safe based on user ratings. AppsHunter Safety Score for Avista is 97/100.

This assessment is based on 3,528 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.1% of ratings point to a safe experience
1.6% of ratings suggest some concerns
1.3% of ratings point to a risky experience

~ Based on 2,836 App Store ratings for Avista.

Is Avista Legit?

Avista appears to be a legitimate app. AppsHunter Legitimacy Score for Avista is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Avista App

I really like the Avista app as I can make my payment online. It is so easy to use and I know you are getting my payment immediately.

beautiful simple layout

as title states. never change it avista, please

Perfect

Easy to navigate

Minimal payment app

Can't track usage or anything but how much to pay and when to pay it. Still showing an old address as my entry point despite the account being closed months ago. They're a monopoly and have no incentive to do any better.

Easy

Man this is easy to navigate and easy to use.

Avista review

Super easy to pay

Easy to use

Was easy to use when making a payment.

Service

Great service restoring service

Paying bill

It makes it easy to keep on top of you account and easy to use

Dumb

Basically just shows you how much you owe. No indication of energy usage patterns or anything that would help you lower your bill.

App issues

The app will not open when I am hooked to my WiFi at home I have to disconnect to use the app as soon as I shut WiFi off the app works just fine.

Waste of Space

App never works, always having issue making a payment, viewing my bill, along with numerous log-in fails (unable to process request - try again later ๐Ÿ™„). 2025 and we cant even make a payment seamless. Customer Service always seems oblivious to the issue and loves making excuses rather than making a support ticket to ensure the problem gets addressed.
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Payment

Like the reminders and easy pay! Always quick to jump on after the reminders when life gets too busy!!

Nice update

Very convenient to navigate now, I hope it wonโ€™t change.

iPhone will not remember your password

Itโ€™s almost the end of 2025. Get it together Avista. You make enough money to catch up to 2008.

Really basic

It does a few things well but would be nice to get more functionality that you can get on the full website

Good simple app, but missingโ€ฆ

Sometimes when going over screenshots I have to correlate bank statements to verify Avista was paid. It would be nice if logo was on payment confirmation number screen so I know the receipt is from Avista not some โ€œmysteryโ€ account I paid ;) Otherwise itโ€™s a good app.

Avista review

Really like the app and appreciate the support it provides thank you

Sign in

This app never lets me login on some days where I have to wait until the next day to be able to pay my payments. Kind of ridiculous if you think of a single mom needing to pay a bill before it goes late then she couldnโ€™t cause the app just gives her an error attempting to sign in. Horrible reliability and possibly a tactic to increase late payments
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Easy to use and straightforward

The app helps me to keep track of our usage and bills with the touch of a button.