Avista User Reviews
Customer Experience
~ Based on 46 written reviews from the US App Store.
What users say
Summarized from real user reviews of Avista. Based on 3.5K reviews and a 4.8/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Utilities app.
Positive things
- ๐ณEasy payment process
- ๐ฐ๏ธHelpful reminders
- ๐Convenient navigation
- ๐Simple and straightforward
Negative things
- ๐Frequent app crashes and login issues
- ๐Unreliable connectivity and performance problems
- ๐คทโโ๏ธLack of useful features and functionality
- ๐ฃ๏ธPoor customer service and support
Is Avista Safe?
Avista appears safe based on user ratings. AppsHunter Safety Score for Avista is 97/100.
This assessment is based on 3,528 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 2,836 App Store ratings for Avista.
Is Avista Legit?
Avista appears to be a legitimate app. AppsHunter Legitimacy Score for Avista is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
I really like the Avista app as I can make my payment online. It is so easy to use and I know you are getting my payment immediately.
as title states. never change it avista, please
Easy to navigate
Can't track usage or anything but how much to pay and when to pay it. Still showing an old address as my entry point despite the account being closed months ago. They're a monopoly and have no incentive to do any better.
Man this is easy to navigate and easy to use.
Super easy to pay
Was easy to use when making a payment.
Great service restoring service
It makes it easy to keep on top of you account and easy to use
Basically just shows you how much you owe. No indication of energy usage patterns or anything that would help you lower your bill.
The app will not open when I am hooked to my WiFi at home I have to disconnect to use the app as soon as I shut WiFi off the app works just fine.
App never works, always having issue making a payment, viewing my bill, along with numerous log-in fails (unable to process request - try again later ๐). 2025 and we cant even make a payment seamless. Customer Service always seems oblivious to the issue and loves making excuses rather than making a support ticket to ensure the problem gets addressed.
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Like the reminders and easy pay! Always quick to jump on after the reminders when life gets too busy!!
Very convenient to navigate now, I hope it wonโt change.
Itโs almost the end of 2025. Get it together Avista. You make enough money to catch up to 2008.
It does a few things well but would be nice to get more functionality that you can get on the full website
Sometimes when going over screenshots I have to correlate bank statements to verify Avista was paid. It would be nice if logo was on payment confirmation number screen so I know the receipt is from Avista not some โmysteryโ account I paid ;) Otherwise itโs a good app.
Really like the app and appreciate the support it provides thank you
This app never lets me login on some days where I have to wait until the next day to be able to pay my payments. Kind of ridiculous if you think of a single mom needing to pay a bill before it goes late then she couldnโt cause the app just gives her an error attempting to sign in. Horrible reliability and possibly a tactic to increase late payments
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The app helps me to keep track of our usage and bills with the touch of a button.
