Comparison

MyFrontier vs NIPSCO

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyFrontier

Manage your Frontier services, track orders, and make payments conveniently. Access personalized discounts, offers, and rewards from top brands. Get instant support and upgrade your plans with ease.

Highlights
  • Manage Frontier services
  • Personalized rewards and discounts
  • Make payments and manage billing
  • Track orders and installation updates
  • Upgrade plans and add-ons
  • Virtual assistant for support
  • Troubleshoot service issues
Features
Currently charting
Read full description

Get more control of your Frontier services and access discounts and offers from your favorite brands, personalized deals, and free goodies in the MyFrontier app. Change your service appointments to fit your schedule, make payments and account changes when it's convenient for you. Stay updated on our progress with order tracking, real-time installation updates and direct messaging with your service technician. Upgrade your plan with higher speeds and add-ons in your account anytime–no phone calls needed. Troubleshoot issues faster and get support when you need it with our virtual assistant and Help Center at your fingertips. The app is a must-have for customers of: - Frontier High-Speed Internet (Fiber Broadband, DSL, or Satellite) - Frontier TV Services - Frontier Voice Services Do more with your account from your smartphone or tablet with these easy-to-use tools and features. Services: - Get personalized rewards, discounts and offers - Manage your Frontier services - Upgrade your plan with add-ons and higher speeds Billing and Payments: - Make a one-time payment - Set up Auto Pay - Sign up for Paperless Billing - View billing and payment history - Compare current and past statements Troubleshooting: - Check for outages - Track your orders and trouble tickets - Reboot your gateway or TV Set-top box - Get 24/7 help with our virtual assistant Account Settings: - Easily reset your password - Control your notifications preferences - Add contact information Stay tuned for updates as we’re continuing to enhance the MyFrontier app to make it your essential Frontier self-service tool.

About

NIPSCO

Manage your utility account with ease. View bills, track energy usage, report outages, and make payments from anywhere. Enroll in convenient programs like AutoPay and Budget Plan to simplify your service.

Highlights
  • View and pay bills
  • Track energy usage
  • Report and manage outages
  • Enroll in payment programs
  • Manage multiple accounts
  • Secure login with biometrics
Features
Read full description

We want to make things easier for YOU! Convenience. Control. Choice. Download the free NIPSCO Mobile App today and customize your account so it’s perfect for YOU. Easily view your bill, check usage or make a payment. Enroll in programs like AutoPay, Budget Plan and many more. From anywhere, at any time! Features include: OUTAGE INFORMATION • See and report power outages • Manage outage alert settings ACCOUNT MANAGEMENT • Pay bills and view payment history • Start, stop or move your natural gas and/or electric service • View payment history • Enroll in our billing and payment programs like AutoPay, Budget Plan and Paperless Billing USAGE INFORMATION • See your energy usage history • Compare your month-over-month usage CONVENIENCE • Download a PDF of your bill • Manage multiple accounts from within the app • Easily log in with Touch ID®/Face ID®

Screenshots

MyFrontier4 screens
NIPSCO4 screens

Verdict

The call

The clearest difference is rating: NIPSCO at 4.8 against MyFrontier's 4.6. MyFrontier's advantage is chart position (#207 vs unranked) and ratings volume (176K vs 26K). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NIPSCO holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: MyFrontier has 176K ratings behind it against 26K, so its average is the more settled of the two. Written reviews point the same way: 30% of MyFrontier's written reviews are positive against 31% of NIPSCO's.

UpkeepUpdate frequency

MyFrontier ships an update monthly, NIPSCO every 2 months. Both last shipped on October 18, 2026.

Scorecard3 real differences · 8 level
MyFrontier versus NIPSCO: the parameters behind the verdict, then further details
ParameterMyFrontierNIPSCO
PriceFreeFree
Rating4.6 (176K ratings)4.8 (26K ratings) — better
Positive reviews29.6% of reviews31.0% of reviews — better
Number of ratings176K — better26K
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#207 — better—
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS13.0 — better14.0
Further details — not scored
Size134 MB33 MB
Age rating4+4+
DeveloperFrontier CommunicationsSmart Energy Systems LLC

Customer experience

MyFrontier

All ratings175,526 ratings
Positive91.5%
Neutral3.7%
Negative4.9%
Written reviews655 reviews
Positive29.6%
Neutral6.7%
Negative63.7%

NIPSCO

All ratings25,852 ratings
Positive94.4%
Neutral2.6%
Negative3.1%
Written reviews100 reviews
Positive31.0%
Neutral6.0%
Negative63.0%

User reviews

MyFrontier

From 176K App Store ratings

What we love

  • 👍 Convenient bill payment
  • 🚀 Fast internet speeds
  • 💡 Helpful technician support

Room to improve

  • 🐛 Unreliable app functionality
  • 🔍 Poor customer service
  • 🤔 Unexpected charges and fees
  • 📉 Declining service quality over time

NIPSCO

From 26K App Store ratings

What we love

  • 🚀 Great for outages
  • 👍 Convenient
  • 👍 Easy to navigate
  • 👍 User friendly
  • 👍 Excellent service

Room to improve

  • 🐛 Bill payment issues
  • 💰 Charges for payments
  • 🐛 App down frequently
  • 🔒 Login issues
  • 🐛 Facial recognition not working

Bugs and requests

MyFrontier

Reported bugs

3 issues
  • App crashes and errors
  • Inability to complete transactions
  • Inconsistent account information

Requested features

3 requests
  • Improved app navigation and user interface
  • Ability to manage linked accounts
  • Reliable outage notifications and status updates

NIPSCO

Reported bugs

3 issues
  • Frequent app crashes
  • Incorrect due date shown
  • Bank account info disappearing

Requested features

4 requests
  • Allow payments before due date
  • Add outage reporting
  • Improve password reset process
  • Provide billing statement download

In-app purchases

None

MyFrontier

No in-app purchases

None

NIPSCO

No in-app purchases

Questions

Is MyFrontier free?
MyFrontier is free to download, with no in-app purchases.
Is NIPSCO free?
NIPSCO is free to download, with no in-app purchases.
Which has better reviews, MyFrontier or NIPSCO?
NIPSCO is rated higher. MyFrontier averages 4.6 out of 5 from 176K ratings, while NIPSCO averages 4.8 from 26K ratings.
Do MyFrontier or NIPSCO have ads?
Neither MyFrontier nor NIPSCO shows ads.
Which is updated more often, MyFrontier or NIPSCO?
MyFrontier ships an update monthly, and NIPSCO every 2 months. Most recently, MyFrontier was updated on October 18, 2026 and NIPSCO on October 18, 2026.

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