cannot login
That’s it. It won’t even give you a sign in prompt. Have given up. 🤷 Tap “Sign In.” Screen pops up that says “ssoparent.frontier.com.” It it otherwise blank. UX fail.
Lousy service! Lousy app!
I would like to know how I am supposed to use the app when the internet is down? We haven’t had decent internet for almost a month despite repeated calls. Now the TV set box won’t show any station information.
Complete disrespect and garbage.
Hates their customers but loves to SPAM them with this app, ignoring its own settings.
Hh
This app sucks
Recently this app is currently a POS
This app rarely gave me any problems until this summer. Now it’s hard as hell to get it to log in. It always wants me to resign in. Asks me to fill in a bunch of fields and after I do it doesn’t give the option to submit. The app is a POs right now.
Excellent
Love the service and customer support always so helpful
App Giving Helpful Info
I am pleased to be able to find useful, understandable information on your MyFrontier app. I can see about my latest bill and where the charges are coming from. Many thanks.
Service
The worst service I have ever had. Suppose to have inline service installed today 8-12. No show no call. Called frontier and after given three people was told they were held up and would be here sometime before 5. N0 SHOW. I have been here since 8am until 5pm. No show or call.
Terrible app and deceptive service!
Terrible app and deceptive service! Their internet service has frequent connection drops, which causes the app to freeze, close text boxes, and drop support chats. The automated chatbot is useless and doesn't answer properly, making it nearly impossible to connect to a real human representative. When you enable Auto Pay, they take advantage by adding unauthorized extra charges to your bill. Right now, I am trying to get refunded for these incorrect charges and they refuse to give my money back. I am extremely dissatisfied with both this app and Frontier service!
Also, finding the feedback section is nearly impossible, and when you finally locate it, the text box disappears or changes so you can't even submit your complaint!
Also, finding the feedback section is nearly impossible, and when you finally locate it, the text box disappears or changes so you can't even submit your complaint!
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No longer working on iOS 16.7.15
After updating the app loads up to a black screen after sign in EDITED: after deleting and re download the app, I can no longer sign in. And still no fix? Re-Edited:still can not log in on iOS 16.7.15 as of 6/4/26 update.
Still does not work after last update!
Still does not work after last update!
Frontier internet
This is the worst internet service I have ever gotten. It’s always not working and you can’t even call it in to get info. I’ve currently been without service for over two days and there is no update. Do yourself a favor and don’t get frontier. I am moving to starlink $50 plan and if you guys want reliable internet frontier is not it. Also when you ask for a bill credit for outage they give you pennies.
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App won’t work since update
App won’t open since update on iPhone
Idiomas
Estaría bien que agregaran el idioma español en la aplicación
Frontier services
Excellent Service
FRAUDSTER STAY AWAY FROM
FRAUDSTER - STAY AWAY!! I had a trial frontier fiber internet for 3 months. I was having issues with their FACETIME AND WHATSUP video calls. So I disconnected services. There was NO contract, but upon cancellation they are charging a full month internet service (No PRORATED CHARGE), EARLY TERMINATION FEES (with out any contract of $64 and DESPITE RETURNING EQUIPMENT there is another $50 dollar EQUIPMENT reburshiment fees. STAY away from the word FRONTIER (A VERIZON COMPANY)
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Overall it’s good but…
So like the title says “overall it’s good but…”
Whenever there’s and outage the back & forth communication could use some improvement & currently right now at this very moment I’m experiencing an outage & spoke to tech support which had me perform all the famous tricks I already performed prior to calling.
So they had to create a “ticket #” for my “issue “ & play the hurry up and wait game.
So hopefully I’ll have the WiFi back sooner rather than later because my 7 year old isn’t having any of it!
Also the rest of my family isn’t having any of it either.
Today’s July/18/2026 10:31 AM & I literally spoke to them approximately 30 minutes ago & I’m parked downtown now to use the stores WiFi to submit this.
Life’s good 😂🤪
Whenever there’s and outage the back & forth communication could use some improvement & currently right now at this very moment I’m experiencing an outage & spoke to tech support which had me perform all the famous tricks I already performed prior to calling.
So they had to create a “ticket #” for my “issue “ & play the hurry up and wait game.
So hopefully I’ll have the WiFi back sooner rather than later because my 7 year old isn’t having any of it!
Also the rest of my family isn’t having any of it either.
Today’s July/18/2026 10:31 AM & I literally spoke to them approximately 30 minutes ago & I’m parked downtown now to use the stores WiFi to submit this.
Life’s good 😂🤪
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Don’t get frontier in Michigan
Frontier is the worst company with even worse customer service.
Bill unjustly raised
My monthly bill was increased from $ 29.99 to $39.99. Totally unjustified based on current CPI Index.
Forced to look elsewhere!!
Forced to look elsewhere!!
Review
I like Frontier its best service I got but changed the price right now and it’s went up. Can you put it back like what it was in May? Thank you.
Unable to access account
Tried multiple times to access app and it constantly states “ we’re unable to sign you in at the moment. Please try again later”. This is the 2nd day that I have tried to access my account. I have changed my password many times and still unable to log in. Worst app to have
