Sara tonin
Can't call em when they are down to tell them you have no WiFi
Becuz you have no WiFi .. but otherwise they ARE a very fair business .
Becuz you have no WiFi .. but otherwise they ARE a very fair business .
Cannot log in-“unexpected error”
Cannot log in-“unexpected error”
Error
Gives me an “unknown error” when I try to login
Wifi assistance.
Jerry was excellent went
through every detail to make our WiFi internet work.
through every detail to make our WiFi internet work.
Quit logging me out
I hate that your app keeps logging me out. I just wanna be able to click the app. Pay my bill and move on. I have to look for the password. I forgot and remember, which of my six emails I signed in with thank you other than that it’s great.
Great company, great service
Easy to use app, easily understood
IOS 27 freezing
Application is freezing and not loading iOS 27
Great customer care, Fast internet
Frontier has been so kind and easy to work with! I always get to speak to a real person anytime I have called in and they are always helpful. Our internet was reliable and very fast, even with all the number of devices we had going at once! Definitely recommend! 💯
Awful beyond words
One star only because negative stars not allowed.
Re home internet
DO NOT USE THIS SERVICE!!!
Impossible to work with, to cancel, to get things verified.
Never installed. And the bills keep coming.
Cancelation almost impossibly complicated.
Next stop, Indiana Office of Attorney General, Consumer Protection Division
Re home internet
DO NOT USE THIS SERVICE!!!
Impossible to work with, to cancel, to get things verified.
Never installed. And the bills keep coming.
Cancelation almost impossibly complicated.
Next stop, Indiana Office of Attorney General, Consumer Protection Division
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Great for business
I’ve had another wifi provider for years. Expensive, unresponsive, unreliable and used to be the only option. Finally able to access frontier in my area and made the switch. It’s been reliable, half the price, and twice as fast. Customer Service has been superb, and techs have actually been helpful. Management of my accounts all in one place including the option to link all my accounts and eero accounts in one spot was the icing on the cake. I can truly manage all my accounts in one spot.
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Worst customer service ever!
When there’s a problem you cannot reach a human being! And their prices keep going up. It took FIFTEEN CALLS to get a service person to come to my home! All the phone reps do is go by a script. It was the most frustrating experience ever! Now the internet is fixed but we have no information on the TV channels, it doesn’t sync with their equipment except it is their equipment! I was told I had to get an antenna and a different system if I wanted TV info. And they still charge me for the tv service. Don’t get Frontier!
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Disgusted
My Apple I phone was working just fine until Frontier became Verizon now I can’t get emails contact to Apple Store go on line use weather App, networks just keeps circling and circling, turning phone on and off didn’t correct it different tips on line using my laptop to find nothing helps! Turning off Wi-Fi and back on doesn’t correct it! Even resetting router didn’t help! All started with Frontier’s affiliation with Verizon! I do not have the fiber band! TV is fine Laptop fine! Apple iPhone NO
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Needs work
You cannot see or change settings on your digital voice service or view recent calls. You have to go to the website to be able to do this. I can see my bill, but that’s not what I want to do. Please add access to digital voice settings etc.
Terrible technical support. Terrible connection issues z
App and website cant get me logged in. Technical support is useless as well. Will definitely be canceling and switching providers. Been having connection issues since first getting it installed. Terrible
Barely functional app, breaks with each update
Another update, this time using an iPhone 17 Pro…same issues still remain. Unable to logon to my account now using the app, receiving an “unknown error” message. Before you claim I don’t know my password, I use a password manager and can log onto the Frontier website just fine. The app is broken. Frontier doesn’t care.
Original review: While this app allows me to pay my Frontier bill (its only real use to anyone), the developers fail to adequately test it before each release. With every updated version, the app fails to load completely, either displaying a spinning “loading” indicator or not displaying ANY text. I have to uninstall and reinstall with every single update. I’m using an iPhone X running the latest iOS version, so I know it’s not a compatibility issue. It’s a caring about their customers issue.
Original review: While this app allows me to pay my Frontier bill (its only real use to anyone), the developers fail to adequately test it before each release. With every updated version, the app fails to load completely, either displaying a spinning “loading” indicator or not displaying ANY text. I have to uninstall and reinstall with every single update. I’m using an iPhone X running the latest iOS version, so I know it’s not a compatibility issue. It’s a caring about their customers issue.
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Frontier values
I had no problem signing up for an install and now I can say that it was easy to cancel my subscription also.
Fraude
Puras mermas y no soluciones
No longer working on iOS 16.7.15
After updating the app loads up to a black screen after sign in EDITED: after deleting and re download the app, I can no longer sign in. And still no fix? Re-Edited:still can not log in on iOS 16.7.15 as of 6/4/26 update. Still unable to log in on my phone as of 9/6/26
Easy App
App is easy to use and convenient
Horrible app, horrible customer service
App doesn’t let me switch to a lower tier pan. Neither does customer service. Now I have to cancel in order to sign up at the lower tier. So tired of these games
