Comparison

Reliant vs MyFrontier

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Reliant

Manage your electricity account with detailed usage tracking, bill payment, and smart home device integration. Monitor electricity, solar, and EV usage, receive alerts, and adjust your thermostat remotely. Access account essentials and get 24/7 customer support.

Highlights
  • Track electricity, solar, and EV usage
  • Remote Nest thermostat control
  • Bill payment and management
  • Account alerts and notifications
  • Prepaid fund management
  • Account plan management
  • 24/7 customer support
Features
Read full description

The improved Reliant app delivers powerful new features along with plenty of quick and easy ways to manage your Reliant account. Track electricity usage, receive alerts, pay your bill and sync your Google Nest thermostat and Goal Zero Yeti. Keep your home comfortable Connect and remotely adjust your Nest thermostat Track electricity, solar and electric vehicle usage - Monitor electricity usage details by day, week, month or year. See your projected electricity bill and compare current and past usage. - Monitor your solar generation and consumption and see your Energy Efficiency score. - Sync your EV to schedule charging, see your gas savings and environmental impact. Stay in the know Sign up for Reliant Account Alerts to keep tabs on your electricity usage, bill due dates and even projected charges.* Pay your bill your way Use a stored credit card or bank account to quickly and securely pay your bill. Manage prepaid funds If you’re enrolled in a Reliant prepaid electricity plan, you can use the in-app payment calculator to budget your electricity usage. Access account essentials Review your plan details and manage account settings. Eligible customers can also renew, transfer or change their plan. Get 24/7 help Contact customer support, report an outage, find payment locations and view FAQs. *Not available to customers enrolled in a Reliant prepaid electricity plan. Visit reliant.com/app to learn more about the Reliant app. Please note that the Reliant app is only available to residential customers at this time. Reliant is not affiliated with Google or the products and services they market. Google Nest and Google Nest thermostat are trademarks of Google LLC. You can view our complete privacy policy at reliant.com/privacy. If you have any questions, we’re available 24/7 via online chat and at 1-866-222-7100. Reliant is a registered service mark of Reliant Energy Retail Holdings, LLC. Reliant Energy Retail Services, LLC (PUCT Certificate #10007). © 2024 Reliant Energy Retail Holdings, LLC. All rights reserved.

About

MyFrontier

Manage your Frontier services, track orders, and make payments conveniently. Access personalized discounts, offers, and rewards from top brands. Get instant support and upgrade your plans with ease.

Highlights
  • Manage Frontier services
  • Personalized rewards and discounts
  • Make payments and manage billing
  • Track orders and installation updates
  • Upgrade plans and add-ons
  • Virtual assistant for support
  • Troubleshoot service issues
Features
Currently charting
Read full description

Get more control of your Frontier services and access discounts and offers from your favorite brands, personalized deals, and free goodies in the MyFrontier app. Change your service appointments to fit your schedule, make payments and account changes when it's convenient for you. Stay updated on our progress with order tracking, real-time installation updates and direct messaging with your service technician. Upgrade your plan with higher speeds and add-ons in your account anytime–no phone calls needed. Troubleshoot issues faster and get support when you need it with our virtual assistant and Help Center at your fingertips. The app is a must-have for customers of: - Frontier High-Speed Internet (Fiber Broadband, DSL, or Satellite) - Frontier TV Services - Frontier Voice Services Do more with your account from your smartphone or tablet with these easy-to-use tools and features. Services: - Get personalized rewards, discounts and offers - Manage your Frontier services - Upgrade your plan with add-ons and higher speeds Billing and Payments: - Make a one-time payment - Set up Auto Pay - Sign up for Paperless Billing - View billing and payment history - Compare current and past statements Troubleshooting: - Check for outages - Track your orders and trouble tickets - Reboot your gateway or TV Set-top box - Get 24/7 help with our virtual assistant Account Settings: - Easily reset your password - Control your notifications preferences - Add contact information Stay tuned for updates as we’re continuing to enhance the MyFrontier app to make it your essential Frontier self-service tool.

Screenshots

Reliant4 screens
MyFrontier4 screens

Verdict

The call

The clearest difference is rating: Reliant at 4.9 against MyFrontier's 4.6. Reliant also leads on review sentiment (46% vs 29%). MyFrontier's advantage is chart position (#96 vs unranked) and ratings volume (176K vs 20K). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Reliant holds the better App Store score, 4.9 against 4.6. That said, the two scores are not equally well evidenced: MyFrontier has 176K ratings behind it against 20K, so its average is the more settled of the two. Written reviews point the same way: 46% of Reliant's written reviews are positive against 29% of MyFrontier's.

UpkeepUpdate frequency

Reliant ships an update every 6 weeks, MyFrontier monthly. Both last shipped on September 24, 2026.

Scorecard5 real differences · 6 level
Reliant versus MyFrontier: the parameters behind the verdict, then further details
ParameterReliantMyFrontier
PriceFreeFree
Rating4.9 (20K ratings) — better4.6 (176K ratings)
Positive reviews46.0% of reviews — better29.3% of reviews
Number of ratings20K176K — better
Update frequencyEvery 6 weeksMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#96 — better
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.613.0 — better
Further details — not scored
Size204 MB134 MB
Age rating4+4+
DeveloperReliant Energy Retail Holdings, LLCFrontier Communications

Customer experience

Reliant

All ratings20,159 ratings
Positive98.1%
Neutral0.6%
Negative1.3%
Written reviews161 reviews
Positive46.0%
Neutral8.7%
Negative45.3%

MyFrontier

All ratings175,526 ratings
Positive91.5%
Neutral3.7%
Negative4.9%
Written reviews639 reviews
Positive29.3%
Neutral6.9%
Negative63.8%

User reviews

Reliant

From 20K App Store ratings

What we love

  • 💳 Easy payment process
  • 🔍 Detailed usage information
  • 📱 Convenient mobile app
  • 👍 User-friendly interface
  • 🤝 Reliable service

Room to improve

  • 🐛 Frequent app crashes and bugs
  • ⏱️ Slow app performance
  • 💰 Increasing electricity costs
  • 🔒 Login and security issues
  • 📉 Inaccurate usage data

MyFrontier

From 176K App Store ratings

What we love

  • 👍 Convenient bill payment
  • 🚀 Fast internet speeds
  • 💡 Helpful technician support

Room to improve

  • 🐛 Unreliable app functionality
  • 🔍 Poor customer service
  • 🤔 Unexpected charges and fees
  • 📉 Declining service quality over time

Bugs and requests

Reliant

Reported bugs

5 issues
  • Login screen freezes
  • Inability to make payments through the app
  • Incompatibility with certain mobile devices
  • Inconsistent app behavior across platforms
  • Syncing issues with Nest thermostats

Requested features

5 requests
  • Ability to save payment information
  • Improved app stability and reliability
  • Expanded usage tracking and analytics
  • Seamless integration with smart home devices
  • Better communication on service changes

MyFrontier

Reported bugs

3 issues
  • App crashes and errors
  • Inability to complete transactions
  • Inconsistent account information

Requested features

3 requests
  • Improved app navigation and user interface
  • Ability to manage linked accounts
  • Reliable outage notifications and status updates

In-app purchases

None

Reliant

No in-app purchases

None

MyFrontier

No in-app purchases

Questions

Is Reliant free?
Reliant is free to download, with no in-app purchases.
Is MyFrontier free?
MyFrontier is free to download, with no in-app purchases.
Which has better reviews, Reliant or MyFrontier?
Reliant is rated higher. Reliant averages 4.9 out of 5 from 20K ratings, while MyFrontier averages 4.6 from 176K ratings.
Do Reliant or MyFrontier have ads?
Neither Reliant nor MyFrontier shows ads.
Which is updated more often, Reliant or MyFrontier?
Reliant ships an update every 6 weeks, and MyFrontier monthly. Most recently, Reliant was updated on September 24, 2026 and MyFrontier on September 24, 2026.

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