Comparison

MediacomConnect vs NIPSCO

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MediacomConnect

Manage your internet, TV, and phone services with ease. View bills, check for outages, troubleshoot issues, and manage appointments all from your mobile device. Access account updates and communicate with customer support directly.

Highlights
  • View billing statements
  • Pay bills and manage payment methods
  • Check for service outages
  • Troubleshoot modem and cable box issues
  • View internet data usage
  • Manage service appointments
  • Chat with customer support
Features
Read full description

The MediacomConnect MobileCare app is the next generation in customer service, giving you the freedom to access your account whenever and wherever without ever having to make a phone call. With just one click, you can view your bill, check for outages, troubleshoot, and so much more! Check out all of the MediacomConnect MobileCare features below: Account & Billing • View your current billing statement • Pay your bill • Store payment method on file • Modify payment method on file • Find a payment center Internet Data Usage • View current Internet service level • View Internet Data Usage allowance • Review Internet Data Usage history Outage Check • Check for service interruptions in your area for TV, Internet & Phone Appointment Manager • View upcoming service appointment Technical Support • Automatically refresh your modem or cable box to solve Internet or TV issues • How-To's and FAQs for your TV, Internet, and Phone service Notifications • Upcoming service appointments • Account updates • Billing updates • Bill due dates Communications • Chat with a customer service agent • Enroll in Text Messaging • Submit Customer feedback • One-touch Connect-to-Agent dialing Note: You must have an active Mediacom account to register for and use the MediacomConnect MobileCare app.

About

NIPSCO

Manage your utility account with ease. View bills, track energy usage, report outages, and make payments from anywhere. Enroll in convenient programs like AutoPay and Budget Plan to simplify your service.

Highlights
  • View and pay bills
  • Track energy usage
  • Report and manage outages
  • Enroll in payment programs
  • Manage multiple accounts
  • Secure login with biometrics
Features
Read full description

We want to make things easier for YOU! Convenience. Control. Choice. Download the free NIPSCO Mobile App today and customize your account so it’s perfect for YOU. Easily view your bill, check usage or make a payment. Enroll in programs like AutoPay, Budget Plan and many more. From anywhere, at any time! Features include: OUTAGE INFORMATION • See and report power outages • Manage outage alert settings ACCOUNT MANAGEMENT • Pay bills and view payment history • Start, stop or move your natural gas and/or electric service • View payment history • Enroll in our billing and payment programs like AutoPay, Budget Plan and Paperless Billing USAGE INFORMATION • See your energy usage history • Compare your month-over-month usage CONVENIENCE • Download a PDF of your bill • Manage multiple accounts from within the app • Easily log in with Touch ID®/Face ID®

Screenshots

MediacomConnect4 screens
NIPSCO4 screens

Verdict

The call

The clearest difference is rating: NIPSCO at 4.8 against MediacomConnect's 3.3. NIPSCO also leads on review sentiment (31% vs 16%) and ratings volume (26K vs 7.8K). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NIPSCO holds the better App Store score, 4.8 against 3.3. Both are backed by a comparable volume of ratings — 7.8K and 26K respectively. Written reviews point the same way: 16% of MediacomConnect's written reviews are positive against 31% of NIPSCO's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 17, 2026 and September 24, 2026 respectively.

Scorecard3 real differences · 7 level
MediacomConnect versus NIPSCO: the parameters behind the verdict, then further details
ParameterMediacomConnectNIPSCO
PriceFreeFree
Rating3.3 (7.8K ratings)4.8 (26K ratings) — better
Positive reviews16.2% of reviews31.3% of reviews — better
Number of ratings7.8K26K — better
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.614.0 — better
Further details — not scored
Size43 MB33 MB
Age rating17+4+
DeveloperMediacom Communications CorporationSmart Energy Systems LLC

Customer experience

MediacomConnect

All ratings7,811 ratings
Positive53.8%
Neutral8.9%
Negative37.3%
Written reviews173 reviews
Positive16.2%
Neutral9.8%
Negative74.0%

NIPSCO

All ratings25,852 ratings
Positive94.4%
Neutral2.6%
Negative3.1%
Written reviews99 reviews
Positive31.3%
Neutral6.1%
Negative62.6%

User reviews

MediacomConnect

From 7.8K App Store ratings

What we love

  • 💳 Easy to pay bills
  • 📊 Helpful for checking usage
  • 🔍 Useful for troubleshooting
  • 🔒 Secure login options

Room to improve

  • 🐛 Frequent crashes and bugs
  • 🤯 Confusing and unintuitive UI
  • 🔑 Issues with login/password management
  • 🕰️ Slow and unresponsive at times
  • 💰 Overpriced and poor value

NIPSCO

From 26K App Store ratings

What we love

  • 🚀 Great for outages
  • 👍 Convenient
  • 👍 Easy to navigate
  • 👍 User friendly
  • 👍 Excellent service

Room to improve

  • 🐛 Bill payment issues
  • 💰 Charges for payments
  • 🐛 App down frequently
  • 🔒 Login issues
  • 🐛 Facial recognition not working

Bugs and requests

MediacomConnect

Reported bugs

4 issues
  • Login issues and invalid credentials
  • Inability to update payment info
  • Inconsistent data and billing information
  • Troubleshooting features not working

Requested features

4 requests
  • Improve autopay and payment options
  • Add more self-service troubleshooting tools
  • Provide better account management features
  • Enhance notifications and alerts

NIPSCO

Reported bugs

3 issues
  • Frequent app crashes
  • Incorrect due date shown
  • Bank account info disappearing

Requested features

4 requests
  • Allow payments before due date
  • Add outage reporting
  • Improve password reset process
  • Provide billing statement download

In-app purchases

None

MediacomConnect

No in-app purchases

None

NIPSCO

No in-app purchases

Questions

Is MediacomConnect free?
MediacomConnect is free to download, with no in-app purchases.
Is NIPSCO free?
NIPSCO is free to download, with no in-app purchases.
Which has better reviews, MediacomConnect or NIPSCO?
NIPSCO is rated higher. MediacomConnect averages 3.3 out of 5 from 7.8K ratings, while NIPSCO averages 4.8 from 26K ratings.
Do MediacomConnect or NIPSCO have ads?
Neither MediacomConnect nor NIPSCO shows ads.
Which is updated more often, MediacomConnect or NIPSCO?
MediacomConnect ships an update every 2 months, and NIPSCO every 2 months. Most recently, MediacomConnect was updated on September 17, 2026 and NIPSCO on September 24, 2026.

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