My WM vs NIPSCO
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My WM
Manage your waste and recycling services conveniently from your mobile device. Pay bills, track pickups, report issues, and manage your account details. This app simplifies service management for residential and roll-off customers.
- Pay bills and view payment history
- Track pickup schedules and report missed pickups
- Manage multiple service accounts
- Request container repairs and roll-off services
- Update profile and communication preferences
- View holiday schedules and weather alerts
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The My WM mobile app makes it easy to manage accounts on the go. Getting started is easy and you can log in with your wm.com email and password. If you haven’t signed-up for a My WM online account yet you can complete first-time registration through the app. The My WM app allows you to: Manage Payments • Pay your bill • Enroll in autopay or paperless billing • View payment history • Cancel scheduled payments Keep Track of Pickups • View pickup schedule • Report a missed pickup • Request an extra pickup • View estimated pickup time • View holiday schedule and weather alerts Manage Your Service Account • Manage/link multiple accounts • Add/view payment methods • Contact customer support • Request a container repair Edit your My WM Profile • Edit profile settings • Update your communication preferences • Provide feedback • See alerts for Reschedules, Service Delays & General Info For Roll-Off Customers Only • Request a roll-off pickup • View roll-off history • Copy/resubmit pickup requests • Request a removal or relocation • View roll-off history • Edit or cancel a roll-off request For get help or if you have questions, contact WM directly at mywm@wm.com. Hazardous waste or special/profiled wastes may require validation of your profile expiration date and permit applicability. This could impact the removal of your materials within the 24-hour window.
NIPSCO
Manage your utility account with ease. View bills, track energy usage, report outages, and make payments from anywhere. Enroll in convenient programs like AutoPay and Budget Plan to simplify your service.
- View and pay bills
- Track energy usage
- Report and manage outages
- Enroll in payment programs
- Manage multiple accounts
- Secure login with biometrics
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We want to make things easier for YOU! Convenience. Control. Choice. Download the free NIPSCO Mobile App today and customize your account so it’s perfect for YOU. Easily view your bill, check usage or make a payment. Enroll in programs like AutoPay, Budget Plan and many more. From anywhere, at any time! Features include: OUTAGE INFORMATION • See and report power outages • Manage outage alert settings ACCOUNT MANAGEMENT • Pay bills and view payment history • Start, stop or move your natural gas and/or electric service • View payment history • Enroll in our billing and payment programs like AutoPay, Budget Plan and Paperless Billing USAGE INFORMATION • See your energy usage history • Compare your month-over-month usage CONVENIENCE • Download a PDF of your bill • Manage multiple accounts from within the app • Easily log in with Touch ID®/Face ID®
Screenshots
Verdict
The clearest difference is rating: NIPSCO at 4.8 against My WM's 4.5. NIPSCO also leads on review sentiment (31% vs 16%). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
NIPSCO holds the better App Store score, 4.8 against 4.5. Both are backed by a comparable volume of ratings — 77K and 26K respectively. Written reviews point the same way: 16% of My WM's written reviews are positive against 31% of NIPSCO's.
My WM ships an update every 6 weeks, NIPSCO every 2 months. Both last shipped on November 4, 2026.
| Parameter | My WM | NIPSCO |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (77K ratings) | 4.8 (26K ratings) — better |
| Positive reviews | 16.3% of reviews | 31.0% of reviews — better |
| Number of ratings | 77K — better | 26K |
| Update frequency | Every 6 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 13 — better | 14.0 |
| Further details — not scored | ||
| Size | 86 MB | 33 MB |
| Age rating | 4+ | 4+ |
| Developer | Waste Management, Inc. | Smart Energy Systems LLC |
Customer experience
My WM
NIPSCO
User reviews
My WM
From 77K App Store ratingsWhat we love
- ⭐ Excellent customer service
- 📅 Full-featured and functional app
- 🚚 Reliable pickup service
Room to improve
- 🔒 Unreliable autopay and billing issues
- 🚫 Lack of communication and missed pickups
- 🤖 Buggy and unresponsive app
- 💰 Excessive and unexplained price hikes
NIPSCO
From 26K App Store ratingsWhat we love
- 🚀 Great for outages
- 👍 Convenient
- 👍 Easy to navigate
- 👍 User friendly
- 👍 Excellent service
Room to improve
- 🐛 Bill payment issues
- 💰 Charges for payments
- 🐛 App down frequently
- 🔒 Login issues
- 🐛 Facial recognition not working
Bugs and requests
My WM
Reported bugs
3 issues- App crashes when trying to view invoices
- Profile editing functionality not working
- Inconsistent information between app and website
Requested features
3 requests- Ability to report missed pickups directly in the app
- More transparent billing and pricing information
- Improved communication on service changes and delays
NIPSCO
Reported bugs
3 issues- Frequent app crashes
- Incorrect due date shown
- Bank account info disappearing
Requested features
4 requests- Allow payments before due date
- Add outage reporting
- Improve password reset process
- Provide billing statement download
In-app purchases
My WM
No in-app purchases
NIPSCO
No in-app purchases
