Comparison

MediacomConnect vs Baldwin EMC

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MediacomConnect

Manage your internet, TV, and phone services with ease. View bills, check for outages, troubleshoot issues, and manage appointments all from your mobile device. Access account updates and communicate with customer support directly.

Highlights
  • View billing statements
  • Pay bills and manage payment methods
  • Check for service outages
  • Troubleshoot modem and cable box issues
  • View internet data usage
  • Manage service appointments
  • Chat with customer support
Features
Read full description

The MediacomConnect MobileCare app is the next generation in customer service, giving you the freedom to access your account whenever and wherever without ever having to make a phone call. With just one click, you can view your bill, check for outages, troubleshoot, and so much more! Check out all of the MediacomConnect MobileCare features below: Account & Billing • View your current billing statement • Pay your bill • Store payment method on file • Modify payment method on file • Find a payment center Internet Data Usage • View current Internet service level • View Internet Data Usage allowance • Review Internet Data Usage history Outage Check • Check for service interruptions in your area for TV, Internet & Phone Appointment Manager • View upcoming service appointment Technical Support • Automatically refresh your modem or cable box to solve Internet or TV issues • How-To's and FAQs for your TV, Internet, and Phone service Notifications • Upcoming service appointments • Account updates • Billing updates • Bill due dates Communications • Chat with a customer service agent • Enroll in Text Messaging • Submit Customer feedback • One-touch Connect-to-Agent dialing Note: You must have an active Mediacom account to register for and use the MediacomConnect MobileCare app.

About

Baldwin EMC

Manage your Baldwin EMC account on the go. View usage and billing details, make payments, and report service issues. Access historical bills and find facility locations.

Highlights
  • Account management
  • View usage and billing
  • Manage payments
  • Report service issues
  • View bill history
  • Find facility locations
Read full description

Baldwin EMC provides Baldwin EMC members account management at their fingertips. Members can view their usage and billing, manage payments, notify member service of account and service issues and receive special messaging from Baldwin EMC. Additional Features: Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. My Usage - View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface. Contact Us - Easily contact Baldwin EMC by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. Maps - Displays facility and payment dropbox locations on a map interface.

Screenshots

MediacomConnect4 screens
Baldwin EMC4 screens

Verdict

The call

The clearest difference is rating: MediacomConnect at 3.3 against Baldwin EMC's 2.2. MediacomConnect also leads on ratings volume (7.8K vs 33) and review sentiment (16% vs 0%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MediacomConnect holds the better App Store score, 3.3 against 2.2. That said, the two scores are not equally well evidenced: MediacomConnect has 7.8K ratings behind it against 33, so its average is the more settled of the two. Written reviews point the same way: 16% of MediacomConnect's written reviews are positive against 0% of Baldwin EMC's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 17, 2026 and July 18, 2026 respectively.

Scorecard4 real differences · 6 level
MediacomConnect versus Baldwin EMC: the parameters behind the verdict, then further details
ParameterMediacomConnectBaldwin EMC
PriceFreeFree
Rating3.3 (7.8K ratings) — better2.2 (33 ratings)
Positive reviews16.2% of reviews — better0.0% of reviews
Number of ratings7.8K — better33
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.6 — better17.0
Further details — not scored
Size43 MB29 MB
Age rating17+17+
DeveloperMediacom Communications CorporationBaldwin EMC

Customer experience

MediacomConnect

All ratings7,811 ratings
Positive53.8%
Neutral8.9%
Negative37.3%
Written reviews173 reviews
Positive16.2%
Neutral9.8%
Negative74.0%

Baldwin EMC

All ratings33 ratings
Positive30.3%
Neutral0.0%
Negative69.7%
Written reviews11 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

MediacomConnect

Reported bugs

4 issues
  • Login issues and invalid credentials
  • Inability to update payment info
  • Inconsistent data and billing information
  • Troubleshooting features not working

Requested features

4 requests
  • Improve autopay and payment options
  • Add more self-service troubleshooting tools
  • Provide better account management features
  • Enhance notifications and alerts

Baldwin EMC

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

MediacomConnect

No in-app purchases

None

Baldwin EMC

No in-app purchases

Questions

Is MediacomConnect free?
MediacomConnect is free to download, with no in-app purchases.
Is Baldwin EMC free?
Baldwin EMC is free to download, with no in-app purchases.
Which has better reviews, MediacomConnect or Baldwin EMC?
MediacomConnect is rated higher. MediacomConnect averages 3.3 out of 5 from 7.8K ratings, while Baldwin EMC averages 2.2 from 33 ratings.
Do MediacomConnect or Baldwin EMC have ads?
Neither MediacomConnect nor Baldwin EMC shows ads.
Which is updated more often, MediacomConnect or Baldwin EMC?
MediacomConnect ships an update every 2 months, and Baldwin EMC every 2 months. Most recently, MediacomConnect was updated on September 17, 2026 and Baldwin EMC on July 18, 2026.

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