NIGHTMARE ZERO SUPPORt
Fire the CEO, he has not a clue what planet he is on. Can’t login using the correct credentials. You can’t get the basics right!!!! Service stinks by the way. One of the worst mistakes you’ll ever make!!!
Good when it works
Stops working for days. Technical support is a horrendous. Better hope you don’t need to check or configure your Fidium Internet connection or wireless network…. Without this app you’re out of luck.
Frustrated parent
Pretty frustrated with recent updates. Not as user friendly. Terminology has changed everything wants to be grouped and it’s not as user friendly. I typically don’t write reviews but I’ve just spent 20 min trying to set a schedule for certain devices and it’s easier to just disable and set alarms on my phone to enable again. It’s a pain. Not a fan change it back it or give me a tutorial.
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Horrible, and getting worse
This app no longer supports the most basic parental control functionality. The somewhat-usable options before the update have been removed.
There is no effective way to actually use the features provided to control a kid’s screen time.
There is also zero customer service around the app. Their only path to support you is to send a technician to your house. Who has never used the app.
The service is good, the price is right. But the app is hot garbage and an embarrassment, and it makes me want to ditch Fidium entirely.
There is no effective way to actually use the features provided to control a kid’s screen time.
There is also zero customer service around the app. Their only path to support you is to send a technician to your house. Who has never used the app.
The service is good, the price is right. But the app is hot garbage and an embarrassment, and it makes me want to ditch Fidium entirely.
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School night timeout
The app update don’t even have school night timeout anymore that was easy and simple for me










