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PSO Mobile App

PSO Mobile App

Pay bill, report outage & more

100 ratings
33 reviews
🔧 Utilities
📊 Productivity
Free

Details

  • Released
  • Updated
  • December 13, 2017
  • October 1, 2026

Features

Developer

American Electric Power
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About

Manage your utility account conveniently. View and pay bills, report power outages, track restoration progress, and monitor energy usage. The app offers features like paperless billing and payment alerts for a streamlined experience.

✓Report power outages
✓Check outage status
✓View and pay bills
✓Manage multiple accounts
✓Track energy usage
✓Paperless billing enrollment
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What's New in PSO Mobile App

1.19.19

October 1, 2026

We've implemented enhancements to the API gateway to improve performance, reliability, and overall integration management.

User reviews

Most RecentHighest RatedLowest Rated

Usage Costs are Only Monthly and Hourly

The monthly usage only shows last month’s billing period. If you want to see current usage, it’s only hourly. I couldn’t find any place that shows the total for the day or the usage since the previous billing. If you really want to control your usage, PSO’s app doesn’t really help much.
marymargaritamarymargarita

Statements???

I use to be able to get on the app and view my statement, since I’m enrolled in paperless billing. You’ve removed that option - I foresee a class action in your future…
XxcalichicxXXxcalichicxX

Credit Card Auto Pay

Needs to accept credit cards through auto pay. Not wanting to deal with processing fees is not an excuse if I can make singular manual payments each month with credit cards(processing fee charged)
Supports Doge CoinSupports Doge Coin

28

remove
chumpydumpchumpydump

Can’t login

Says cannot connect to host every time I try to login on app since the new update
Jennie4500Jennie4500
See 28 more reviews

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FAQ

What can I do with the PSO Mobile App?

The app allows you to manage your utility account, view and pay your bills, report power outages, check outage status and restoration progress, monitor your energy usage, and manage billing preferences like paperless billing. It provides a convenient way to access account information and services.

How do I pay my bill through the app?

You can pay your bill immediately for free from your bank account. The app also supports automatic or scheduled payments, as well as other payment methods like credit/debit card, in-person, and by phone. You can view and download your bill in PDF format.

Is the PSO Mobile App free to use?

Yes, the PSO Mobile App is free to download and use. There are no charges for using the app itself or for making payments directly from your bank account. The app does not have in-app purchases or advertisements.

What are the benefits of using the 'Remember me' feature?

The 'Remember me' feature is designed to make logging into the app easier. By enabling this option, you can skip the login process each time you use the app, providing quicker access to your account information and services. This feature requires an active account registered online.

Can I switch between different accounts in the app?

Yes, the app allows you to switch between multiple accounts if you manage more than one utility service. This feature is particularly useful for individuals or families who have multiple properties or accounts with the utility company, enabling easy management of all their services from a single interface.