中国联通 vs 云客服
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
中国联通
Read full descriptionHide full description
中国联通APP13.0重磅升级!手机闪送全新上线,让美好更近一步。 中国联通APP集查询交费、业务办理、手机闪送、宽带智能家居、靓号套餐、影音生活权益等多领域、全方位服务于一身,致力于为用户提供更优质的使用体验,创造更便捷、更个性化的美好智慧生活。 (手机闪送功能各省陆续开放中) 【爆款新机:超值好价,极速闪送】 •极速闪送:APP下单,门店极速配送或到店自提,爆款新机不用等。 •购机直降:购机券包、厅内直降,优惠享不停。 •合约购机:官方正品,1对1服务,快速响应。 【智能提醒:流量消耗快、账户异常】 •流量提醒:消耗快、余量低、达量限速,立即提醒。 •账户提醒:停机、挂失等账户异常问题,一键直达处理页面。 【宽带续约:更省时,更高效】 •续费续约:不出门,不排队,一键搞定,高效办理。 •升级千兆:超高速网络,全屋覆盖,WiFi无死角。 【套餐精准匹配:越用越划算】 •用得舒心:拒绝流量告急,套餐一步到位,任你随心选。 •用得实惠:智能精准匹配,适合你的才能越用越划算。 【套餐共享:一人交费全家用】 •更省钱:语音、流量、宽带可共享,满足全家通信需求。 •更贴心:超多特色服务全家畅享 联通云盘:超大空间,存储无忧,记录美好时刻。 视频彩铃:专属DIY个性彩铃,等待看得见。 安全管家:风险电话精准拦截,上网安全随时监测。 联通看家:智能监控,全天贴心守护,画面异常告警。 【“我的”页面:私人专属空间】 •专属内容:存费优惠、宽带测速、套餐专属福利,你的私人定制助理。 •服务升级:订单进度随时查看,权益礼包一站集合,你关心的都在这里。
云客服
Read full descriptionHide full description
云客服是成都逸创信息技术有限公司专注SaaS模式的客户服务领域产品,支持将多种渠道客户的请求在同一地方进行管理和响应,提升企业的客户服务质量和效率。 【主要功能】 1.客服工单处理系统:对工单进行查看、处理和流转操作,有序、协同、高效地解决客户的问题。 2.IM在线客服功能:和客户及时沟通,随时随地与客户聊天,更快速地解决客户问题。 3.用户管理功能:可随时查看并维护用户信息,方便客户管理和团队管理。
Screenshots
Verdict
The clearest difference is rating: 云客服 at 5.0 against 中国联通's 2.5. 云客服 also leads on iOS requirement (9.0 vs 13.0). 中国联通's advantage is ratings volume (1.3K vs 1) and update cadence (every 3 weeks vs every 2 months). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
云客服 holds the better App Store score, 5.0 against 2.5. That said, the two scores are not equally well evidenced: 中国联通 has 1.3K ratings behind it against 1, so its average is the more settled of the two.
中国联通 ships an update every 3 weeks, 云客服 every 2 months. The most recent releases landed on October 29, 2026 and October 15, 2026 respectively.
| Parameter | 中国联通 | 云客服 |
|---|---|---|
| Price | Free | Free |
| Rating | 2.5 (1.3K ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 37.1% of reviews | — |
| Number of ratings | 1.3K — better | 1 |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 13.0 | 9.0 — better |
| Further details — not scored | ||
| Size | 333 MB | 62 MB |
| Age rating | 4+ | 4+ |
| Developer | China United Network Communications Corporation Limited | wei wen jia information technology Co.,Ltd. |
Customer experience
中国联通
云客服
Bugs and requests
中国联通
Reported bugs
3 issues- Login issues and authentication problems
- Compatibility problems with newer OS versions
- Inconsistent performance across devices
Requested features
4 requests- Add English language support
- Improve search and navigation
- Provide more detailed account information
- Implement dark mode option
云客服
Not enough reviews yet to summarise bugs or requests.
In-app purchases
中国联通
No in-app purchases
云客服
No in-app purchases









