Comparison

Therap vs MakeShift Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Therap

This app provides HIPAA-compliant tools for documenting services and managing staff for developmental disabilities and long-term care providers. It allows for remote submission of notes, data collection, and password resets, ensuring efficient service delivery tracking.

Highlights
  • HIPAA-compliant documentation
  • Shift and progress notes submission
  • Service data collection
  • GPS tracking for proof of service
  • Electronic signatures
  • Staff password reset
  • Scheduling and EVV access
Features
Read full description

** Note ** 1. The Therap for iOS app is designed to be used by people who already have an active Therap account with the appropriate permissions. If you cannot log into the app or you do not see the functionality you expect, please contact your Provider Administrator. 2. Users with the Reset Password administrative role will be able to access 'Password Reset' section from their dashboard. Users who have both the 'Reset Password' administrative and 'Super Admin' roles enabled can change the password for the users of their agencies. 3. Access to the T-Log module requires the 'T-Log' role to be enabled by a Provider Administrator who has the Mobile T-Log enabled in their Admin Settings. 4. Users with the 'ISP Data' role enabled will have access to Mobile ISP Data module after it has been enabled. 5. Users with the ‘MAR Data Update’ role are able to edit Scheduled, PRN and Other medications from their mobile devices. 6. Users would be able to access the Scheduling/EVV module section from their dashboard if Mobile Scheduling is enabled for the provider. ** Description ** The Therap iOS application offers HIPAA compliant tools for Developmental Disabilities and Long-term services and supports (LTSS) to document shifts notes/progress notes, collecting service data in the home or community setting and resetting passwords remotely. The T-Log, ISP Data, MAR and Scheduling/EVV modules are currently available on the iOS app along with a password reset feature for agency administrators. With the Therap iOS app, users can: • Directly submit shift notes or progress notes from their handheld devices • Capture date and time stamped photos of activities and supports • Ensure proof of service delivery with GPS tracking and electronic signatures • Quickly reset passwords of staff members • Access to view schedules for a particular date on the Agenda List page • Option to check in, check out and add comments after the service delivery

About

MakeShift Connect

This app facilitates secure and efficient communication among colleagues, managers, and teams. It offers one-on-one and group messaging with features like read receipts and instant notifications to keep everyone connected.

Highlights
  • Secure team chat
  • One-on-one messaging
  • Group messaging
  • Read receipts
  • Instant notifications
Read full description

MakeShift Connect gives you a fast and secure way to chat with your co-workers, managers or team. It supports one-on-one and group messaging, read receipts and more. Connect keeps you connected to the people you work with. To use MakeShift Connect, your company must be a MakeShift customer. For more information, visit MakeShift.ca. ABOUT MAKESHIFT MakeShift connects employees with their managers, making scheduling more efficient and communication more effective. It improves work/life balance for staff, helps managers spend less time building and maintaining schedules, and helps businesses cut costs and improve productivity. FEATURES • Chat with your co-workers, managers or employees • Send messages one-on-one or to a group • Get instant notifications when new messages are received • Check to see who has read your messages

Screenshots

Therap4 screens
MakeShift Connect3 screens

Verdict

The call

The clearest difference is review sentiment: Therap at 49% against MakeShift Connect's 0%. Therap also leads on rating (3.3 vs 1.0) and update cadence (every 3 weeks vs every 11 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Therap holds the better App Store score, 3.3 against 1.0. That said, the two scores are not equally well evidenced: Therap has 464 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 49% of Therap's written reviews are positive against 0% of MakeShift Connect's.

UpkeepUpdate frequency

Therap ships an update every 3 weeks, MakeShift Connect every 11 months. The most recent releases landed on October 13, 2026 and October 10, 2026 respectively.

Scorecard5 real differences · 5 level
Therap versus MakeShift Connect: the parameters behind the verdict, then further details
ParameterTherapMakeShift Connect
PriceFreeFree
Rating3.3 (464 ratings) — better1.0 (3 ratings)
Positive reviews49.3% of reviews — better0.0% of reviews
Number of ratings464 — better3
Update frequencyEvery 3 weeks — betterEvery 11 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.0 — better16.0
Further details — not scored
Size57 MB20 MB
Age rating17+4+
DeveloperTherap Services, LLCAppColony

Customer experience

Therap

All ratings464 ratings
Positive54.7%
Neutral8.2%
Negative37.1%
Written reviews152 reviews
Positive49.3%
Neutral8.6%
Negative42.1%

MakeShift Connect

All ratings3 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

Therap

Reported bugs

5 issues
  • Login failures and account lockouts
  • Inability to submit signatures
  • Jumbled or missing data entry
  • Incorrect location detection for clock-in/out
  • Crashes and freezes during use

Requested features

5 requests
  • Edit ISP data from the app
  • Add time tracking and alerts
  • Integrate biometric login
  • Improve syncing and offline capabilities
  • Allow viewing of attachments and notifications

MakeShift Connect

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Therap

No in-app purchases

None

MakeShift Connect

No in-app purchases

Questions

Is Therap free?
Therap is free to download, with no in-app purchases.
Is MakeShift Connect free?
MakeShift Connect is free to download, with no in-app purchases.
Which has better reviews, Therap or MakeShift Connect?
Therap is rated higher. Therap averages 3.3 out of 5 from 464 ratings, while MakeShift Connect averages 1.0 from 3 ratings.
Do Therap or MakeShift Connect have ads?
Neither Therap nor MakeShift Connect shows ads.
Which is updated more often, Therap or MakeShift Connect?
Therap ships an update every 3 weeks, and MakeShift Connect every 11 months. Most recently, Therap was updated on October 13, 2026 and MakeShift Connect on October 10, 2026.

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