Appian vs SAP Cloud for Customer

Appian empowers business users to monitor, collaborate, and take action on the go, enabling your mobile workforce to stay connected to key business processes and enterprise data. Appian’s leading Business Process Management and Case Management Suite delivers mobile access to event notifications, forms, tasks, information, reports, content, and ad-hoc collaboration. Appian provides: Mobile access to the Appian platform Mobile task management Collaborative activity feed Enterprise data discovery Offline forms processing Access to enterprise reports and analytics This application requires authorized access to an instance of Appian.

With the extended edition of the SAP Cloud for Customer mobile app for iPhone and iPad, you can gain real-time insights into your company’s ever-changing customer data anywhere and anytime. This app accesses the SAP Cloud for Customer solution and allows sales people to collaborate with their team, communicate better with their business network, and make informed decisions right from their device. This app also enables service technicians with full field service execution capabilities both online and offline, including assignments, work orders, parts, time sheets, and analytics. Key features of SAP Cloud for Customer for iPhone and iPad • Find and follow people in your sales organization • View feed updates of the people and records you follow and add comments and private messages • Maintain account, contact, lead, opportunity, competitor, appointment, and task information • Convert a lead to an opportunity and request enterprise resource planning (ERP) pricing • Access real-time analytics • Get offline support Note: To use SAP Cloud for Customer with your business data, you must be a user of the SAP Cloud for Customer solution with a valid license and login credentials, as well as mobile services enabled by your IT department. The data and business processes available on the app depend on your role in the back-end system. Contact your administrator for more information.