BroadwayBox.com vs Criterion Ticketing
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BroadwayBox.com
Discover and purchase discounted tickets for popular Broadway and Off-Broadway shows in New York City. Select your seats in advance and stay updated on exclusive offers and lotteries for your favorite performances.
- Discount ticket purchasing
- Seat selection
- Exclusive show content
- Favorites list
- Discount notifications
- Ticket lottery alerts
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BroadwayBox.com offers the best discounts on tickets for the exciting best-selling and most popular Broadway & Off-Broadway shows in New York City. FEATURES with our enhanced BroadwayBox.com free, easy-to-use app: • Buy discount tickets from anywhere! • Choose your seats! Enjoy the freedom to choose your seats months out from showtime! • The Daily Scoop, access to Broadway’s movers and shakers with exclusive video and photo galleries • Build a list of favorites and get notifications when your favorite shows have discount offers available or ticket lotteries pop up! CONNECT: Website: BroadwayBox.com Facebook: Facebook.com/BroadwayBox Instagram: Instagram.com/BroadwayBoxCom Twitter: Twitter.com/BroadwayBox Contact Us: BroadwayBox.com/learn-more/contact-us If you have any issues with the app, please email customerservice@broadwaybox.com and we would be happy to review the issue. BroadwayBox.com is powered by Tech The Tech.
Criterion Ticketing
Discover and book tickets to a wide range of Broadway and Off-Broadway performances. Access exclusive low-price ticket programs and manage all your bookings in one convenient place.
- Discover theatre performances
- Book Broadway and Off-Broadway tickets
- Access Hiptix low-price tickets
- Manage tickets and account
- Digital Rush access (coming soon)
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Powered by New York’s Roundabout Theatre Company, Criterion Ticketing lets you discover great shows and book tickets to a growing lineup of performances on and Off-Broadway. Key Features: • Access Hiptix, Roundabout’s low-price ticket program for theatregoers ages 18–40. • Browse and purchase tickets to Broadway and off-Broadway shows. • Manage your tickets and account with ease, all in one place. Coming Soon: • Digital Rush access for last-minute deals. • Exclusive offers and promotions. Whether you're a seasoned theatregoer or just discovering the magic of live theatre, Criterion Ticketing is your direct line to unforgettable performances.
Screenshots
Verdict
The clearest difference is review sentiment: BroadwayBox.com at 85% against Criterion Ticketing's 0%. BroadwayBox.com also leads on monetization model (free vs free with in-app purchases) and iOS requirement (12.0 vs 15.6). Criterion Ticketing's advantage is rating (4.9 vs 4.7) and update cadence (fortnightly vs every 5 weeks). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Criterion Ticketing holds the better App Store score, 4.9 against 4.7. Both are backed by a comparable volume of ratings — 162 and 195 respectively. Written reviews complicate that: 85% of BroadwayBox.com's written reviews are positive against 0% of Criterion Ticketing's, so the app with the better star average is not the one people write more warmly about.
BroadwayBox.com ships an update every 5 weeks, Criterion Ticketing fortnightly. The most recent releases landed on October 7, 2026 and October 15, 2026 respectively.
| Parameter | BroadwayBox.com | Criterion Ticketing |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (162 ratings) | 4.9 (195 ratings) — better |
| Positive reviews | 84.5% of reviews — better | 0.0% of reviews |
| Number of ratings | 162 | 195 — better |
| Update frequency | Every 5 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 23 MB | 96 MB |
| Age rating | 17+ | 4+ |
| Developer | BroadwayBox, Inc. | ROUNDABOUT THEATRE COMPANY, INC. |
Customer experience
BroadwayBox.com
Criterion Ticketing
Bugs and requests
BroadwayBox.com
Reported bugs
17 issues- App doesn't load properly, blank page
- Constant crash, cannot get any info
- Service charge is too high
- Assigned seat differs from selected seat
- Problem using discount codes
Show 12 moreShow fewer
- App gets stuck, crashes, frustrating when trying to pull up discount codes
- Email sharing option is a joke
- Can't go back to the main menu
- Slow when switching screens
- App doesn't work, blank page, cannot search
- App doesn't load properly
- App gets stuck after sending email
- App crashes each time you try to tag a broadway show as a favorite
- Input data multiple times before it would stick
- No 'back' capability
- Specific date and time had to be reentered
- Get bounced back to the beginning
Requested features
7 requests- Add ticket chances for traveling productions
- Improve discount code application process
- Fix bugs related to email sharing and app freezing
- Improve app stability and prevent crashes
- Clarify ticket purchasing process (app vs. Ticketmaster)
Show 2 moreShow fewer
- Enhance the 'back' capability in the app
- Allow tagging shows as favorites without crashing
Criterion Ticketing
Not enough reviews yet to summarise bugs or requests.
In-app purchases
BroadwayBox.com
No in-app purchases
Criterion Ticketing
No in-app purchases
Questions
Is BroadwayBox.com free?
Is Criterion Ticketing free?
Which has better reviews, BroadwayBox.com or Criterion Ticketing?
Do BroadwayBox.com or Criterion Ticketing have ads?
Which is updated more often, BroadwayBox.com or Criterion Ticketing?
Other comparisons
