U vs ProMedix
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
U
A HIPAA-compliant system for medical providers to connect, communicate, and manage patient health remotely. It facilitates audio/video consultations, remote monitoring, e-prescribing, and secure medical record sharing for physicians, patients, and facilities.
- HIPAA-compliant telehealth
- Remote patient monitoring
- Audio/video consultations
- E-prescribing
- Medical record management
- Insurance eligibility verification
- Diagnostic order processing
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U-InTouch™ U-InTouch is a HIPAA-compliant telehealth, telecare and telemedicine system that allow medical service providers to connect, communicate, monitor, evaluate and collaborate with patient in managing their health. U-InTouch is feature rich and offers complete mobility to – - Physicians - Patients and their families - Medical facilities - Medical service providers - Diagnostic service providers U-InTouch for Physicians enables doctor-patient consultation on-the-go. The technology includes remote monitoring devices, medical alert systems and communication systems that allows for audio and video conferences. In addition, physicians can review patient symptoms, verify patient insurance eligibility, collect credit card payment, e-prescribe, order diagnostics and therapies, and access patient reports, all while in the call with the patient. At the end of the call, U-InTouch automatically produces transcribed report of the call to the physician. U-InTouch allows Patients to create, store and share medical records, and communicate with their physicians and care givers, anytime and from anywhere. U-InTouch offers SNFs, LTACs, and ALFs a powerful telehealth and teleconferencing tool to connect and collaborate with staff, service providers, physicians, and resident’s families. It simplifies ePrescription, ordering medical services, accessing reports, triaging patients, and, creating and sending patient medical data to Electronic Health Records. U-InTouch gives Diagnostic and Medical Service provider an array of tools to create, receive and process orders, track resources on the field and at different locations, communicate and collaborate with their team and clients, and go about managing their day-to-day operations using their mobile devices. U-InTouch is made up of six components – 1. Communication Kit 2. My Universe Kit 3. Interface Kit 4. My Order Kit 5. Services Kit 6. Personal Health Kit Communication Kit U-InTouch Communication Kit includes UMEDEX Cloud-phone service with call, text, video conferencing and medical alert system integrated into a single platform. The kit also includes collaboration tools. My Universe Kit U-InTouch My Universe Kit provides directions, routes, tracking and following (based on authorization) contacts. It also allows for logging personal and business miles. Interface Kit U-InTouch Interface kit provides connectivity to blue-tooth and iOT devices like blood pressure, pulse oximeter and weight scales, and iOT devices like GPS and Fall Detection alert system. It also allow users to create and export documents to Electronic Health Record (EHR), create and export Medical Images to PACS, and connects to over 4000 Insurances nationwide allowing for instant patient eligibility verification from mobile devices. My Order Kit U-InTouch My Order Kit for diagnostic and medical service provider gives complete mobility in performing their day-to-day tasks of creating and processing diagnostic orders, uploading paperwork, creating and exporting DICOM images, performing patient eligibility checks, creating and exporting HL7 objects, faxing and emailing reports, tracking and assigning jobs and staff using live map, and provides all forms of communication and collaboration tools necessary to connect with facilities and staff to conduct their healthcare business. Service Kit U-InTouch Services Kit allows everyone in the system to issue service tickets, get serviced and track a ticket to completion with alerts at every stage of progress. Personal Health Kit U-InTouch Personal Health kit allows patient to create, store and share medical data with their team of doctors and caregivers. The kit comes with an array of monitoring devices that allows patient to upload their vitals, and other medical data, and tools to manage documents, medical images and health reports. Continued use of GPS running in the background can decrease battery life.
ProMedix
This app collects patient physiological data wirelessly for assessment by clinical staff. It facilitates secure communication between patients, their care teams, and primary care providers, offering condition-specific education and symptom surveys.
- Wireless physiological data collection
- Secure data transmission to clinical platforms
- Patient-provider secure communication
- Condition-specific patient education
- Symptom surveys
- Automated provider communication tools
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ProMedix self-monitoring app collects patient physiological data through a wireless connection & transmits the data to a secure software platform for assessment by clinical staff at our virtual care center, primary care providers and hospitals. The app allows for interaction and secure communication between patients, their care team and primary care providers. ProMedix software & mobile app empowers patients and caregivers to remain independent and active in their health with condition-specific education, symptom surveys and automated provider communication tools. Utilize ProMedix platform across all patient populations to improve patient care, outcomes and connection with patients and caregivers. You need to be enrolled in to one of ProMedix Care Plans to use this app. This app allows your primary care physician to access your private health data. All users of this app should not make any medical decisions without your doctor’s advice in addition to using this app. The medical hardware used in conjunction with the ProMedix Health Mobile App is registered by the FDA for jurisdiction in the United States of America, which includes all 50 states, plus Puerto Rico. Promedix App is not a replacement for your telephone and can't be used for emergency calls. If you are not feeling well contact your physician or call 911.
Screenshots
Verdict
The clearest difference is review sentiment: ProMedix at 100% against U's 0%. ProMedix also leads on rating (5.0 vs 4.0) and in-app purchases (none vs 3). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. U sells 3 one-off in-app purchases. ProMedix asks for nothing beyond the download.
ProMedix holds the better App Store score, 5.0 against 4.0. Both are backed by a comparable volume of ratings — 2 and 5 respectively. Written reviews point the same way: 0% of U's written reviews are positive against 100% of ProMedix's.
U ships an update every 5 weeks, ProMedix every 3 weeks. The most recent releases landed on October 12, 2026 and October 2, 2026 respectively.
| Parameter | U | ProMedix |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (2 ratings) | 5.0 (5 ratings) — better |
| Positive reviews | 0.0% of reviews | 100.0% of reviews — better |
| Number of ratings | 2 | 5 — better |
| Update frequency | Every 5 weeks | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 99 MB | 133 MB |
| Age rating | 17+ | 17+ |
| Developer | UMEDEX, Inc. | ProMedix Health |
Customer experience
U
ProMedix
In-app purchases
U
- Advanced Messaging$2.99
- GPS Tracking$3.99
- Health & Vitals$4.99
ProMedix
No in-app purchases









