Comparison

NBK Mobile Banking vs CBK Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NBK Mobile Banking

Manage your bank accounts, cards, and finances with a user-friendly mobile banking experience. Perform transactions, redeem rewards, and access banking services securely from anywhere.

Highlights
  • Onboard new customers
  • Manage debit, prepaid, and credit cards
  • Transfer funds locally and internationally
  • Redeem credit card rewards
  • Access banking notifications
  • Locate branches and ATMs
  • Cardless withdrawals
Features
Read full description

A New Experience Tailored For You. Introducing the new NBK Mobile Banking App with an elevated user-friendly design, easier navigation, faster transactions and more personalized secure experience. In addition to the various features, including: • Onboard to NBK as a new customer • Learn more about the best offers and products • Redeem your credit card rewards • Manage your debit, prepaid and credit cards • Log in with Touch ID or Face ID • View the history of transactions made on your accounts and credit cards • Transfer funds between your accounts, or to a beneficiary locally or internationally and the ability to track them • Transfer money from your credit card to your account (cash advance) • Access all our banking notifications gathered in one place with NBK Push Notifications • Transfer to brokerage account • Transfer to/from Watani International Brokerage • Transfer money to your NBK Capital SmartWealth investment account • Add local and international beneficiaries • Enjoy NBK Quick Pay • Enjoy Bill Splitting • Make payments to your credit cards and telephone bills • Open NBK Deposits • Request account statements and checkbooks • View participating outlets in NBK Rewards Program • Display common questions • Make cardless withdrawal • Locate your nearest NBK Branch, ATM or CDM in Kuwait • Contact us by calling NBK from inside and outside Kuwait or through our social media network • Locate branches and ATMs through the Augmented Reality feature • View travel tips • Use Al Jawhara, loan and term deposit calculators • View the exchange rate • Create NBK Prepaid Cards with different currencies • Open accounts in Kuwaiti Dinar and other currencies • Activate dormant accounts • View NBK Miles and Rewards Points • Use live chat • Increase your monthly transfer limit • Block and unblock your cards while traveling • Update your email and mobile number • View the details of Watani Money Market Funds and investment funds • Establish standing orders • Make currency exchange • Replace lost/ stolen card • Enable Dark Mode And much more The new NBK Mobile Banking App allows you to manage your account anytime, anywhere. It is available in Arabic and English. For support, please call 1801801 or contact us on NBK WhatsApp 1801801. Our trained agents will be more than happy to assist around the clock.

About

CBK Mobile

Manage your finances on the go with this secure and convenient banking application. View account balances, pay credit cards, make payments, and find nearby branches with ease.

Highlights
  • View account balances
  • Pay credit cards
  • Make payments
  • Locate nearby branches
  • Secure banking
Features
Read full description

Commercial Bank of Kuwait is one of the largest financial institutions in Kuwait with a strong and growing corporate and retail banking franchise providing innovative financial and investment solutions to its ever growing customer base. This Application is secure, convenient and easy to use, CBK Mobile offers a wide range of banking services to make banking convenient for you and allows you to view your balances, pay credit cards, payments, locate nearby Branches do lot more while on the go.

Screenshots

NBK Mobile Banking4 screens
CBK Mobile4 screens

Verdict

The call

The clearest difference is rating: NBK Mobile Banking at 4.7 against CBK Mobile's 3.9. NBK Mobile Banking also leads on review sentiment (74% vs 35%) and ratings volume (45K vs 610). CBK Mobile's advantage is monetization model (free vs free with in-app purchases) and update cadence (weekly vs monthly). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NBK Mobile Banking holds the better App Store score, 4.7 against 3.9. That said, the two scores are not equally well evidenced: NBK Mobile Banking has 45K ratings behind it against 610, so its average is the more settled of the two. Written reviews point the same way: 74% of NBK Mobile Banking's written reviews are positive against 35% of CBK Mobile's.

UpkeepUpdate frequency

NBK Mobile Banking ships an update monthly, CBK Mobile weekly. The most recent releases landed on October 27, 2026 and October 23, 2026 respectively.

Scorecard5 real differences · 5 level
NBK Mobile Banking versus CBK Mobile: the parameters behind the verdict, then further details
ParameterNBK Mobile BankingCBK Mobile
PriceFreeFree
Rating4.7 (45K ratings) — better3.9 (610 ratings)
Positive reviews73.6% of reviews — better34.7% of reviews
Number of ratings45K — better610
Update frequencyMonthlyWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPod, Apple Watch — betteriPhone, iPad, iPod
Requires iOS15.0 — better15.6
Further details — not scored
Size375 MB214 MB
Age rating4+4+
DeveloperNational Bank of KuwaitCOMMERCIAL BANK OF KUWAIT

Customer experience

NBK Mobile Banking

All ratings45,323 ratings
Positive92.4%
Neutral2.2%
Negative5.3%
Written reviews250 reviews
Positive73.6%
Neutral5.6%
Negative20.8%

CBK Mobile

All ratings610 ratings
Positive71.1%
Neutral7.7%
Negative21.1%
Written reviews95 reviews
Positive34.7%
Neutral7.4%
Negative57.9%

User reviews

NBK Mobile Banking

From 45K App Store ratings

What we love

  • 💡 Helpful app with many banking services
  • 👍 User-friendly and convenient
  • 🚀 Easy to use and navigate

Room to improve

  • 🐛 Frequent crashes and loading issues
  • 🐛 Performance problems and slow response
  • 🔒 Security issues with device detection

CBK Mobile

From 610 App Store ratings

What we love

  • 🚀 Fast and efficient transactions
  • 🔒 Secure banking platform
  • 👍 User-friendly interface design
  • 💳 QR code payment feature
  • ✨ Regular app improvements and updates

Room to improve

  • 🐛 Frequent app crashes and freezing
  • ⏱️ Slow loading times
  • 🔐 Excessive security prompts causing logout
  • 📱 Poor performance outside Kuwait
  • 🎨 Outdated UI design

Bugs and requests

NBK Mobile Banking

Reported bugs

4 issues
  • App detects device as jailbroken incorrectly
  • Face ID and self-service features not working
  • Compatibility issues with recent iOS updates
  • Frequent app crashes and shutdowns

Requested features

4 requests
  • Add ability to pay loans anytime
  • Provide online bank statements in the app
  • Improve credit card and KNet access abroad
  • Add option to rename/edit account names

CBK Mobile

Reported bugs

11 issues
  • App crashes when accessing settings menu
  • Login issues with Face ID and biometric authentication
  • Chat support gets stuck on 'initializing chat'
  • IBAN field rejects international accounts (24+ characters)
  • Transfer purpose dropdown shows no options
Show 6 more
  • App disconnects when accessing beneficiary list
  • Loading issues and freezing during transactions
  • App crashes during phone calls with bank staff
  • Face ID not functioning properly
  • SMS notifications not received for withdrawals
  • App fails to open after updates

Requested features

13 requests
  • Dark mode/theme for better eye comfort
  • OTP via email or push notification instead of SMS only
  • Bill payment functionality
  • Online card purchasing
  • Direct payment feature without QR codes
Show 8 more
  • GOV card support for corporate accounts
  • Auto-translate English to Arabic
  • Arabic language support for notifications
  • 6-month statement download
  • Edit profile information and phone numbers
  • Corporate account app version
  • Exchange rate comparison tool
  • Beneficiary management improvements

In-app purchases

None

NBK Mobile Banking

No in-app purchases

None

CBK Mobile

No in-app purchases

Questions

Is NBK Mobile Banking free?
NBK Mobile Banking is free to download, with no in-app purchases.
Is CBK Mobile free?
CBK Mobile is free to download, with no in-app purchases.
Which has better reviews, NBK Mobile Banking or CBK Mobile?
NBK Mobile Banking is rated higher. NBK Mobile Banking averages 4.7 out of 5 from 45K ratings, while CBK Mobile averages 3.9 from 610 ratings.
Do NBK Mobile Banking or CBK Mobile have ads?
Neither NBK Mobile Banking nor CBK Mobile shows ads.
Which is updated more often, NBK Mobile Banking or CBK Mobile?
NBK Mobile Banking ships an update monthly, and CBK Mobile weekly. Most recently, NBK Mobile Banking was updated on October 27, 2026 and CBK Mobile on October 23, 2026.

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