SynergyMMS vs Revinate Mobile

Description: The guest’s experience in a hotel is influenced by the quality of the hotel as well as the quality of the service they receive. SynergyMMS is a proven solution in hospitality that provides tools used to improve the guest’s experience by facilitating communication between the many departments involved in the maintenance process. When communication improves, efficiency improves as does the quality of both the product and service offered by hotels. SynergyMobile is an extension of SynergyMMS that allows mobile users to access the system in a way that is convenient and highly efficient providing the information they need in a simple and intuitive fashion. With SynergyMobile, the transfer of information between departments happens seamlessly and automatically. The application is asynchronous so a persistent connection is not required meaning you can continue using SynergyMobile where no wireless signal exists. The application offers the following feature set: •Work requests oCreate/Edit/Complete/Close oAdd parts/labor •PM Inspection Checklist oRecord each answer with pass/fail •Equipment details management oDatasheets included •Inventory management oCheck out/Receive/Audit SynergyMobile: It is all in the palm of your hand!

The Revinate mobile app gives you one-tap access to your online reviews, surveys, and reputation reporting. Now you can stay connected by monitoring, reporting and taking action on reviews and on any changes to your hotel's guest feedback anytime, anywhere. For current Revinate customers only. Key features include: MANAGING REVIEWS & SURVEYS • View your full review & survey stream • Receive in-app notifications for new reviews & surveys that arrive • Respond directly to online reviews & surveys • Access filtered views of your review & survey stream • Take action on reviews - Manage and assign tickets - Reply to reviews & surveys - Save a review or survey - Post to Facebook or Twitter - Forward a review as a text message or email - Translate reviews REPUTATION SNAPSHOT • Review overview report • Engagement summary including social media site activity and review response coverage • Positive, neutral and negative review reporting • Sentiment mention summary and trend reporting -- What's the word on the Revinate mobile app? “Logging in to the Web-based site to take action can sometimes be cumbersome given the fact that my job often keeps me away from my desk. I like that I can, by using the Revinate mobile app, receive alerts, research and respond to travelers concerns on the app, from anywhere.” - Scott Youngblood, GM at The Hilton Minneapolis St. Paul Airport, Mall of America “Revinate’s mobile app is an invaluable tool for all of our managers. Being able to save and respond to reviews on the go is vital to staying on top of our guest’s observations and sentiments.” - Guy Wheelwright, GM, Bambara