Pinewood Host+ vs Navigator DMS

Professionally welcome sales and service customers into a dealership with Host+, Pinewood DMS’ meet and greet app. Seamlessly linked with the CRM module in Pinewood DMS, supporting the reception, sales and service teams to make customer communication even easier. Host+ provides real-time access to the entire CRM database, allowing users to see appointments a day in advance, view expected arrival times of customers, and access the full CRM record, including view of survey scores, previous contacts and a next desired vehicle. Customers can sign off work raised to digital job cards, using an e-signature on the app. Record arrival videos when a vehicle arrives onsite, showing the current condition including any damage, protecting staff against any possible liability claims. Complete a full vehicle health check with the customer, providing transparency on any issues highlighted. Host+ integrates with HPI / BCA, for the simple creation of vehicle appraisals. Record the step-by-step process through to completion, supporting any damage with photo and video proof, or using notes.

Navigator Dealer Management System. Dealers who use Navigator have a solution which integrates all the departments of their dealership. ‍ Saving time, becoming more efficient and adding profitability into their business whilst improving customer service. ‍ Business processes become easier and more consistent as Navigator provides a straightforward route to complete any key task.