Comparison

ManageEngine Ping Tool vs MyHelpDesk 724

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ManageEngine Ping Tool

Monitor network devices and websites from your mobile device. Track server availability, performance, and network diagnostics like ping, traceroute, and DNS lookup. Generate PDF reports for detailed analysis.

Highlights
  • Network device availability monitoring (Ping)
  • Website availability and performance tracking
  • Traceroute for websites and servers
  • DNS Lookup and Whois details
  • Port Scan for open TCP ports
  • SSL certificate details viewing
  • Host list memory and reporting
Features
Read full description

ManageEngine Ping Tool for iPhone offers network monitoring capability from your mobile. You can get the complete view of what is happening across your LAN and Websites. This mobile version of ManageEngine Ping Tool monitors availability of the servers, desktop machines, network devices such as routers, switches and monitors performance of websites across the internet. Highlights * Monitors the availability of the servers, routers, switches in a LAN environment using Ping * Gives minimum/ maximum/ average trip time and TTL of packet from a device. * Check the availability of websites. * Traceroute websites and servers. * DNS Lookup shows DNS records of website. * View response time of website in a elegant graphical view. * View SSL certificate details * Port Scan gives open TCP ports in a server * Get Whois details of domains * Remembers Host list information, so that you can avoid frequent entering of host details. * Shows the availability of saved servers in Host list. * Create PDF reports

About

MyHelpDesk 724

Features
Read full description

Revolutionize the way your organization manages support and service requests with MyHelpDesk 724. Designed to enhance efficiency across multiple departments, MyHelpDesk 724 simplifies ticketing, automates workflows, and fosters seamless collaboration. Whether you're managing IT helpdesk requests, HR inquiries, facility maintenance, or customer service issues, this powerful platform adapts to your unique operational needs. Key Benefits: - Effortless Ticketing: Quickly log, track, and resolve issues with an intuitive ticketing system. - Smart Automation: Reduce manual effort with customizable workflows that handle repetitive tasks. - Real-Time Updates: Keep your team informed with instant notifications and progress tracking. - Seamless Collaboration: Enable cross-departmental coordination for faster resolution. - Scalable Solution: Whether you're a small business or a large enterprise, MyHelpDesk 724 grows with you. Boost efficiency. Improve response times. Enhance team productivity. Take your support operations to the next level!

Screenshots

ManageEngine Ping Tool4 screens
MyHelpDesk 7244 screens

Verdict

The call

The clearest difference is update cadence: MyHelpDesk 724 at every 2 months against ManageEngine Ping Tool's every 4 months. ManageEngine Ping Tool's advantage is iOS requirement (12.0 vs 15.6). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

ManageEngine Ping Tool ships an update every 4 months, MyHelpDesk 724 every 2 months. The most recent releases landed on September 14, 2026 and September 19, 2026 respectively.

Scorecard2 real differences · 8 level
ManageEngine Ping Tool versus MyHelpDesk 724: the parameters behind the verdict, then further details
ParameterManageEngine Ping ToolMyHelpDesk 724
PriceFreeFree
Rating4.8 (718 ratings) — better—
Positive reviews89.0% of reviews—
Number of ratings718 — better—
Update frequencyEvery 4 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS12.0 — better15.6
Further details — not scored
Size17 MB37 MB
Age rating4+4+
DeveloperZoho CorporationThronis

Bugs and requests

ManageEngine Ping Tool

Reported bugs

5 issues
  • Bugs and no update!
  • Response time tool stops when app goes to background
  • No reverse DNS lookup from a Ping Tool?
  • Ping doesn't work
  • many hosts unknown. cursor almost invisible. did not save many hosts.

Requested features

2 requests
  • Add names to ip addresses under favorites
  • Add a way to keep repeatedly hitting a trace route automatically over and over again

MyHelpDesk 724

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

ManageEngine Ping Tool

No in-app purchases

None

MyHelpDesk 724

No in-app purchases

Questions

Is ManageEngine Ping Tool free?
ManageEngine Ping Tool is free to download, with no in-app purchases.
Is MyHelpDesk 724 free?
MyHelpDesk 724 is free to download, with no in-app purchases.
Do ManageEngine Ping Tool or MyHelpDesk 724 have ads?
Neither ManageEngine Ping Tool nor MyHelpDesk 724 shows ads.
Which is updated more often, ManageEngine Ping Tool or MyHelpDesk 724?
ManageEngine Ping Tool ships an update every 4 months, and MyHelpDesk 724 every 2 months. Most recently, ManageEngine Ping Tool was updated on September 14, 2026 and MyHelpDesk 724 on September 19, 2026.

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