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Whether the issue is graffiti, a pothole or a request for information, you can be part of the solution by being City Hall’s eyes in the community. Identifying and reporting the issues you come across in your day helps make City Hall aware of important issues and helps them to be responsive to the needs of the community. • Just point, click and submit real-time information on issues • Attach a photograph to illustrate the problem • Assign the location of the issue or the software auto-assigns it for you City Staff will receive your case immediately and you can even use your phone to check on the status and receive messages from City Staff on your request as it is processed.

Improve My City for Municipality of Pilea-Hortiatis complements telephone service line 15195 that allows citizens to report all types of issues related to their neighborhood (e.g. broken lamps, abandoned cars, absence of trash bins, etc.). The reported issues are immediately transferred to the appropriate municipality department in order to get fixed. Improve My City is the best solution for the citizens to improve their city in collaboration with their administration. This app is connected with the web-based portal http://e-15195.pilea-hortiatis.gr Visit Improve My City website (http://www.improve-my-city.com) if you wish to customize the application for the needs of your city.