Mobile Reach vs iMFM
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Mobile Reach
This app provides field service and IT teams with a mobile platform to manage work orders, assets, and inspections. It allows real-time updates, access to enterprise data, and secure connections to back-end systems.
- Manage work orders in real-time
- Perform inspections and maintenance
- Access asset information
- View knowledge bases
- Connect to enterprise systems
- Build custom mobile apps
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Mobile Reach empowers field service and IT teams with a comprehensive mobile platform for managing work orders, assets, inspections, and service delivery in the field. CORE CAPABILITIES The Mobile Reach app provides field technicians with instant access to critical service management capabilities on their iPhone, iPad, or iPod Touch: • Manage and update work orders in real-time • Perform inspections and preventive maintenance • Access enterprise asset and equipment information • View secure knowledge bases and technical documentation • Connect directly to your existing enterprise systems ENTERPRISE PLATFORM Mobile Reach is a scalable mobile application platform designed for enterprise field service and IT organizations. The platform enables companies to build, configure, deploy, and maintain custom mobile field service applications tailored to their specific operational needs. Mobile Reach apps connect securely to back-end enterprise systems including CRMs, ERPs, and service management platforms like BMC Helix, ensuring seamless data flow between field operations and central systems. GETTING STARTED After downloading the Mobile Reach app, connect to the Mobile Reach cloud gateway to access and test field service mobile applications on your iOS devices. For detailed setup instructions, visit http://mobilereach.com/client-tutorial or email sales@mobilereach.com for enterprise inquiries. WHO MOBILE REACH SERVES • Field service technicians managing maintenance and repair operations • IT service teams handling asset and service management • Enterprise organizations requiring mobile field service solutions • Companies using service management platforms seeking mobile capabilities Learn more at www.mobilereach.com
iMFM
Manage service requests, work orders, and preventive maintenance schedules. Access vendor contact details and update capital planning and inspection items. Designed for facility managers and technicians.
- View service request details
- Manage work orders
- Schedule preventive maintenance
- Search vendor contacts
- Update capital planning
- Perform inspection updates
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Facility Managers and Technicians can view detailed Service Request information for Work Orders, Preventive Maintenance orders that are scheduled routinely, search for vendor contact information, and perform Work Order updates. Additionally, this application allows users to update capital planning and inspection items. Designed for use with CrossForm Global.
Screenshots
Verdict
The clearest difference is review sentiment: Mobile Reach at 67% against iMFM's 8%. Mobile Reach also leads on rating (2.5 vs 1.8). iMFM's advantage is ratings volume (24 vs 8) and iOS requirement (13.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Mobile Reach holds the better App Store score, 2.5 against 1.8. Both are backed by a comparable volume of ratings — 8 and 24 respectively. Written reviews point the same way: 67% of Mobile Reach's written reviews are positive against 8% of iMFM's.
Mobile Reach ships an update every 6 weeks, iMFM every 5 weeks. The most recent releases landed on November 1, 2026 and November 4, 2026 respectively.
| Parameter | Mobile Reach | iMFM |
|---|---|---|
| Price | Free | Free |
| Rating | 2.5 (8 ratings) — better | 1.8 (24 ratings) |
| Positive reviews | 66.7% of reviews — better | 7.5% of reviews |
| Number of ratings | 8 | 24 — better |
| Update frequency | Every 6 weeks | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 16.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 336 MB | 18 MB |
| Age rating | 4+ | 4+ |
| Developer | Spectrum Mobile Inc | CBRE, Inc. |
Customer experience
Mobile Reach
iMFM
Bugs and requests
Mobile Reach
Not enough reviews yet to summarise bugs or requests.
iMFM
Reported bugs
43 issues- App will not accept a language and won't load
- Unable to stay logged in, requires multiple logins
- Cannot adjust start time for overlapping work orders
- Cannot view recently closed work orders
- Calendar feature does not allow access to current week
Show 38 moreShow fewer
- April calendar not available, but March is
- Shows 3 orders but only one displays
- Work order disappears after creation unless searched by number
- App logs out every 2 days
- No copy-paste option for email/password
- App fails constantly in various ways
- Help desk fix is delete and re-install
- Setup requires English but it's not available
- App freezes up all the time
- Works only when it wants to
- Does not allow staying logged in for more than 30 seconds
- Does not like loading or syncing
- Cannot complete work orders live
- Kicks users out repeatedly
- Never accepts step answers
- Constantly bugs out
- Doesn't allow entering several completed work orders at one sitting
- Takes previous work order's time for new entries
- Ok popup button in the middle of the screen
- Cannot change previously entered data after update
- Arduous to look at timesheet data
- Works better with Android system
- Every 2-3 months have to delete and install again
- Internal Error - Please Try Again
- Takes a minute or 2 for screen to change after hitting start/stop
- Always freezing up and having to restart program
- Half the time opening or closing a work order will not load
- Takes way too long to compare time entries
- Crashes constantly
- Takes 25 steps to start a work order
- Every update creates new headaches
- Continuously kicks you out and requires re-login
- Work orders don't populate
- Boots users out while working within a WO
- No updates have fixed issues
- App has not been functional for several months
- Newly created work orders do not appear
- Previously completed work orders reappear
Requested features
10 requests- Ability to view currently running or finished work orders
- Adjust start time for overlapping work orders
- View recently closed work orders from the app
- Improved calendar functionality for time cards
- Help menu or manual
Show 5 moreShow fewer
- Phone number for support
- Web browser version instead of forced app download
- Fix back button functionality
- Improve talk to text feature
- Android app
In-app purchases
Mobile Reach
No in-app purchases
iMFM
No in-app purchases
