Hunter CRM vs Watermelon

With the Hunter-CRM app you have your customer's data in one place. You create and maintain tasks, contact moments such as touchpoints and appointments. Follow up process Hunter-CRM is the essential part of the follow-up in your sales process. Research shows, that a sale requires on average between 5 and 8 contact moments before a customer is willing to make a purchase. It is therefore important that a follow-up takes place soon after the first contact. It turns out that after 48 hours, the enthusiasm of the prospect has halved after the first contact. Hunter-CRM helps you keep track of: Contact details Actions Contact moments and progress Notes This CRM app helps you to work more efficiently, effectively and pleasantly! How does it work? You schedule an action for contacting (possibly with a notification). As soon as this action is completed, a touchpoint (moment of contact) is automatically created. When creating a touchpoint, the properties of the action are adopted. This process repeats over a series of touchpoints until the goal (goal) is met or the sale is closed. It may also be that it is clear that a sale will never take place. In that case, the series of touchpoints ends without a goal. A touchpoint at the end of a series can therefore be a goal or not. After this, a new series of contact moments can begin. After creating a touchpoint, the user will receive a notification to create a new action as follow-up. If the user wishes to do so, the new action is directly linked to the sequence of the newly created touchpoint. Actions Actions can be scheduled and are therefore always in the future when created. Actions can be edited, but not snoozed, so we help you handle them in a timely manner. These actions will be placed on a to-do list. The created action has a 'to-do' status. If this action is not completed in time, it will receive the status 'expired' and will therefore be at the top of the action list with a striking signal color. An action is given the status 'completed' and is stored in an archive. Touchpoints Touchpoints are moments of contact with a (contact) person. A touchpoint is something that has taken place and is therefore always linked to a contact. Touchpoints can be successively linked within a series in the follow-up system. A touchpoint can be created separately. You can also have spontaneous contact with someone. Whether the initiative for the contact lies with the contact person. A touchpoint is always editable. The Hunter-CRM app provides notifications with a suggestion to perform an action. Terms of use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

Answer Customer Questions Anytime, Anywhere — With Your AI Agent Watermelon helps you deliver exceptional customer service while reducing workload. It’s the most intuitive all-in-one conversational platform — built for teams that want to work smarter, not harder. Build your no-code AI Agent in minutes and manage conversations effortlessly. From one central dashboard, you can view and handle all interactions with ease — whether from your chatbot or your team. Automate and Centralize Your Customer Service Connect all your favorite channels like WhatsApp, Instagram, Facebook Messenger, and Web Chat, so you never miss a question. Whether it’s a simple FAQ or a complex issue, your AI Agent works alongside your team to deliver fast, consistent answers. With the Watermelon App, You Can: - Monitor all chatbot conversations - Receive and manage customer messages as a team member - Oversee conversations across your team as an admin - Handle unassigned conversations in real-time - Forward conversations to colleagues - Access complete customer profiles for full context Who is Watermelon for? Watermelon is made for companies that take customer experience seriously. Whether you want to improve satisfaction, increase revenue, or reduce service costs — your AI Agent has your back.