MobileSerwis vs Fieldworker

MobileSerwis is the app for field technicians of companies running the MobileSerwis system. Your work schedule, customer data, photos, parts and billing — all in your pocket, even with a poor connection. WORK ORDERS & CALENDAR A day and week planner (change days with a swipe), a list view or the day map, priority dots under each day, a counter of new orders, search by customer/phone/address/appliance/serial number, and filters. Full order details with labels. Multi-day jobs show which day of how many. You decide what the list shows — from full details down to just the address and the reported fault. YOUR DAY ON A MAP The whole day on one map: the order of visits, the route along real roads, kilometres driven and left, and your own position. You can see how far the next customer is — and on the job list, how far each one is from you. WORK IN THE FIELD Multiple photos per order with full-screen preview — the office sees them instantly in the web panel. Parts from the catalogue with your van stock. Simple billing: enter the amount due and labour is calculated automatically by repair type. A payment can be split across methods (cash, transfer, card), and for a fiscal receipt you scan the customer's e-receipt code instead of writing out paper. Collect the customer's signature on screen and email them the job card as PDF. Plus manufacturer protocol fields, repair history and service reminders. WORK TIME & FOLLOW-UPS On jobs that require it, measure the time you spend at the customer's with one button — pause and resume as you like; closing the job stops it for you. When the visit ends but the job doesn't, send a follow-up to the office: the type, what is left to do and a suggested date. MESSAGES Talk to the office right from the app — a separate conversation for every job, plus a general one. You can format your messages and see whether the office has read them. New messages arrive as a notification, and tapping it opens that exact conversation. CASH & DOCUMENTS Technician's cash register (deposits, payouts, balance), customer quotes from your company price list sent as PDF, technical documentation at hand. WORKING OFFLINE In a boiler room or a basement the app keeps going: photos, parts, signatures and billing are saved on the phone and sent on their own once you are back online. Nothing is lost and nothing waits for you to tap "retry" — a status bar shows how many items are still queued. The app works with the MobileSerwis system (mobileserwis.pl). Signing in requires a technician account created by your company. Some features (signatures, quotes, documentation, e-receipts, Messages, follow-ups, the work timer) depend on what your company has enabled.

Fieldworker is a mobile work hub for service technicians, field engineers, installers, and other mobile employees. The new version of the app combines all proven Fieldworker features with a modern design, clearer navigation, and an even more convenient experience for everyday field work. Everything you need to complete your jobs is available in one place — work orders, customers, equipment, documentation, and all important service information. With Fieldworker, you can: • view and complete assigned work orders, • access customer and location details, • check equipment data and service history, • update work order statuses, • track working time, • take and upload photos, • complete forms, checklists, and service reports, • add notes and visit details, • access documents and attachments, • report completed work directly from your phone, • share information with the office without additional calls or messages. Fieldworker connects field teams with the office. Information entered by technicians is immediately available to dispatchers, coordinators, and managers. This helps companies reduce paperwork, improve information flow, and maintain a clear, up-to-date view of ongoing field operations. NEW FIELDWORKER MOBILE We have refreshed the app to make everyday work even easier. The new version includes: • a modern and clear interface, • easier navigation, • better organization of information, • faster access to key features, • improved performance and stability, • all existing Fieldworker capabilities, plus new features developed as part of the platform. Fieldworker is part of a complete field service management platform. The mobile app works together with the web panel used by dispatchers, coordinators, and managers to plan and manage field operations. Less paperwork. Fewer phone calls. More information available exactly when it is needed. Fieldworker — field work under control.