Baker HVAC Pro+ vs SAS Flex

BAKER DISTRIBUTING COMPANY strives to make life as an HVAC/R Professional easier, saving you time and hassle through innovation. Our mobile app HVAC/R PRO provides access to product information and easy-to-use tools while on the go. * Now view real-time order status for all your orders (ORDER STATUS) * Duct calculator to help determine duct size, material and specifications for new installations and retrofits (CALCULATORS) * Sign in to link your online account to view prices, add to cart and check orders (SIGN IN) * See real-time availability for your preferred branch and other nearby Baker Distributing Company branches (PRODUCTS) * Search by system needs to find AHRI matched systems with real-time inventory and system pricing (AHRI) * Verify Limited Warranty Registrations while in the field (WARRANTY) * Search for an HVAC equipment model, view the parts list and superseded parts, check availability at Baker Distributing Company locations (PARTS LIST) * View Spec Sheets, Wiring Diagrams, Installation Guides, Consumer Literature, etc. for Baker Distributing Company Products (DOCUMENTS) * See nearby Baker Distributing Company locations, their Hours of Operation, get Directions, call the store (BRANCHES) * Receive Push Notifications of Special Offers & Promotions at Baker Distributing Company * Scan QR Code & UPC Bar Codes for fast product look ups * See Turn by Turn Driving Directions, through your favorite mapping app, to Baker Distributing Company locations * Light up attics, closets and basements while you work (FLASHLIGHT) * Also, the app now remembers your last 10 searches Our mission is to deliver the quality HVAC/R products you need, when you need them, and provide expert technical support. Our goal is to be your HVAC/R Supplier of Choice. We know you have a choice when buying all your HVAC/R related items. Thank you for trusting Baker Distributing Company. We are proud to have the opportunity to serve you.

SAS Flex gives you full control of your answering service right from your phone. Stay connected to your callers, review call activity, and manage your on-call team from anywhere. With SAS Flex, you can listen to calls, read transcripts, send and receive text messages, adjust schedules, and keep your operators informed in real time — all from one easy-to-use app. Build stronger customer relationships, improve quality assurance, and make sure your business never misses a call. With the SAS Flex app, you’ll be able to: • Review every call in detail — listen to recordings, read transcriptions, rate call quality, and add notes for your team. • Text your callers directly and receive SMS replies right inside the app. • Tag and organize calls to keep your account clean and searchable. • Rate and review calls to help improve quality assurance and operator performance. • Block unwanted callers and manage IVR call activity. • Adjust your on-call staff schedule on the go, so the right person always gets the right call. • Add and edit FAQs to keep our operators updated with the latest business information. • Post operator alerts for urgent updates, special instructions, or quick internal messages. • View real-time reports, including minutes used, plan details, and balance information. • Place your account on “Hold My Calls” when you want to temporarily stop warm transfers. About Specialty Answering Service: Specialty Answering Service provides live and AI-assisted answering solutions for small and midsize businesses. Our professional receptionists answer calls, dispatch messages, and support your team 24/7 — helping you build trust with every customer interaction. Over 5,000 businesses rely on SAS to manage their communications and keep operations running smoothly. Try Specialty Answering Service free today and experience how effortless great customer communication can be.