PostNL vs HEMA SMART
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PostNL
Track and send packages with ease. Get a complete overview of items in transit and find nearby service points. Activate My Mail for a view of incoming mail (Netherlands only). Receive real-time status updates via notifications and a home screen widget.
- Track packages
- Send packages
- Find PostNL points
- My Mail overview
- Status notifications
- Home screen widget
- Digital stamps
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Easily track packages with the PostNL app Track and send your packages with the PostNL app. In the app, you always have a complete overview of everything on its way to you. Sending a package is also easy via the app. Looking for a PostNL point? You can easily find these in the app as well. Curious about which mail is on its way to you? Activate My Mail so you also have a complete overview of all your mail (note: only available in the Netherlands). This way, you always have us at hand! Always up-to-date If you enable notifications, we ensure that you are always informed of the latest status of your package. Also, install the PostNL widget on your home screen to always stay up-to-date. Sending something? Have the QR code from your account scanned and receive a shipping confirmation by email. Easily create a label via the app and have it printed at a PostNL point. Need a stamp? Buy a digital stamp and write it on the letter, convenient! Download the app and let us know what you think!
HEMA SMART
Control your home appliances remotely with this app. Manage multiple devices simultaneously, set timers for automated functions, and easily share device access with family members. The app offers a simple connection process to get you started quickly.
- Remote appliance control
- Simultaneous device management
- Automated timer functions
- Device sharing with family
- Quick and easy device connection
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1. Remote control: control home appliances from anywhere 2. Simultaneously control: control multiple devices with one App 3. Timer: set timer to perform multiple functions 4. Device sharing: One tap to share devices among family members 5. Easy connection: easily and quickly connect App to devices
Screenshots
Verdict
The clearest difference is rating: PostNL at 4.5 against HEMA SMART's 3.3. PostNL also leads on update cadence (every 2 weeks vs every 13 months) and ratings volume (2.1K vs 8). HEMA SMART's advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, review sentiment, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
PostNL holds the better App Store score, 4.5 against 3.3. That said, the two scores are not equally well evidenced: PostNL has 2.1K ratings behind it against 8, so its average is the more settled of the two. Written reviews complicate that: 21% of PostNL's written reviews are positive against 29% of HEMA SMART's, so the app with the better star average is not the one people write more warmly about.
PostNL ships an update every 2 weeks, HEMA SMART every 13 months. The most recent releases landed on September 29, 2026 and September 7, 2026 respectively.
| Parameter | PostNL | HEMA SMART |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (2.1K ratings) — better | 3.3 (8 ratings) |
| Positive reviews | 21.0% of reviews | 28.6% of reviews — better |
| Number of ratings | 2.1K — better | 8 |
| Update frequency | Every 2 weeks — better | Every 13 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 16.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 40 MB | 205 MB |
| Age rating | 4+ | 12+ |
| Developer | PostNL Holding B.V. | Electro Cirkel Retail B.V |
Customer experience
PostNL
HEMA SMART
Bugs and requests
PostNL
Reported bugs
3 issues- Account creation issues
- Inaccurate tracking information
- Notification problems
Requested features
3 requests- Add English language option
- Improve delivery preferences
- Provide more delivery updates
HEMA SMART
Not enough reviews yet to summarise bugs or requests.
In-app purchases
PostNL
No in-app purchases
HEMA SMART
No in-app purchases
Questions
Is PostNL free?
Is HEMA SMART free?
Which has better reviews, PostNL or HEMA SMART?
Do PostNL or HEMA SMART have ads?
Which is updated more often, PostNL or HEMA SMART?
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