BroadSoft MobileLink vs Paro

BroadSoft MobileLink is a simple non-VoIP client that enables end-users to make and receive calls over their existing cellular service using their business identity. Users can dial and manage calls from their personal smartphones just as they would from their office desk phone, including tracking calls, picking up business voicemail, managing personal settings, and more. With MobileLink, users can also search corporate directories, click-to-dial from the contact, and manage calling options, including call through (direct dial without pin codes or two-stage dialing) and call back (invokes a call from the BroadWorks system, avoiding roaming charges.) Operator and system neutral, MobileLink is completely integrated with the BroadWorks® service delivery platform, turning the business user’s personal mobile into an extension of the PBX. MobileLink also integrates with BroadSoft Msg.Now — a fixed-line text messaging solution that allows users to send and receive text messages using their business number. ********************************************* Note: MobileLink will only work in conjunction of a service provided by your service provider. Please contact your service provider for details. *********************************************

Paro is an enterprise voice and chatbot assistant that makes accessing systems and databases easier than ever. Developed with efficiency, productivity, and compliance in mind. AI-driven planning, compliant call logging, and more in this multimodal experience. With Paro's AI-enabled insights, your team will be able to create more meaningful and personalized interactions with customers. Paro intelligently knows where to suggest the next call based on call plan attainment goals, priority, location, and contact trends. This helps to optimize your team's time and maximize sales impact. Paro makes it easy to capture sales call notes hands-free by using voice. Due to Paro's smart AI, it will only record the information that's compliant. Paro will help prepare your field based employees by providing important insights about their next sales call. Paro can even help them practice their call and provide on-the-go training to maximize call impact. Paro integrates with leading enterprise systems and has been designed to meet rigorous life sciences enterprise standards and compliance requirements.