Comparison

CRM.pad vs CircleBack

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CRM.pad

This mobile solution provides professional, offline access to key CRM data, including customer information, activities, leads, and orders. It features intuitive dashboards, order processing with digital signatures, and data analysis tools. The app is designed for enhanced productivity and success in the field.

Highlights
  • Online and offline CRM data access
  • Customer information, activities, leads, tasks, orders management
  • Order processing with digital signature
  • Data analysis and visualization
  • GPS and Maps support for customer visits
  • Customizable fields and masks
Features
Read full description

“Aurea CRM.pad | quick, easy and intuitive solution for even greater productivity and success in the field!” Red Dot Award: Communication Design 2013 Aurea CRM.pad is the premier solution for professional, mobile CRM, providing access to your most important CRM data on the road. Even in situations without a network connection (e.g. within a building) it works perfectly as it just switches to work offline. The Red Dot Award-winning app interfaces directly with the CRM system and its integrated processes, including customer information and activity, lead, task and order management. Stay in the loop with Aurea CRM.pad! Efficient processes and cutting edge features - this version of the CRM.pad app provides exactly what you expect from a mobile CRM solution. CRM.pad’s award-winning design is now smarter, sleeker and easier to use than ever before. Standard Key Features - Online and offline access to key CRM processes allow you to manage customer information, activities, leads, tasks and orders - Clearly arranged dashboards act as a starting point for all relevant CRM data such as appointments, tasks, and your most important customers - Quickly and easily enter order items, with integrated shopping cart and digital signature - Sample management including digital signature for the pharmaceutical industry - Easily capture point-of-sale data for the consumer-goods industry or pharmacy sales representatives - Flexible & quick processing of offers including digital signature - Use of questionnaires to carry out e.g. telephone marketing campaigns - Display interactive circle of influence chart - Aggregated view of different CRM data on the dashboard (Insight board) - Convenient analysis of data using defined analyses - Taking photographs: upload images and link them to customer data - Overview of the favorites and quickly access recently opened customer data - Plan visits to customers with GPS and Maps support using a vicinity search - Add current geographic location information to records - Barcode support to take orders and manage inventory - Monthly calendar view to display appointments & customer activities - Find accounts within a specific distance of any geographic location - Adapt elements such as fields, lists and masks to your individual needs and processes Enterprise Key Features - Enhanced mobile security with MobileIron integration - Integrated Spotlight Search - Integrated charts to help visualize analysis - Enhanced data sharing with PDF and XLS exports Language packs are available for German, English, Chinese, Czech, Danish, Dutch, French, Hungarian, Italian, Japanese, Norwegian, Polish, Slovak, Spanish and Swedish. In order to access to your business data a connection to the "mobile services" module must be available. Without this connection please try the app‘s basic functionality in demo mode.

About

CircleBack

This app intelligently updates your contacts, finds new ones from email, and cleans duplicates. It also allows scanning business cards and offers unified contact management across devices.

Highlights
  • Automatic contact updates
  • Duplicate contact merging
  • New contact discovery from emails
  • Business card scanning
  • Unified address book
  • Contact sync across devices
Features
Read full description

CircleBack is the only address book manager that updates your contacts intelligently, discovers new contacts in your Google and Microsoft inboxes, cleans up duplicates, and allows you to scan business cards and save them as contacts. Packed with everything you need to stay organized while building and maintaining productive professional relationships, CircleBack makes it easier than ever to keep connections alive and get stuff done. CIRCLEBACK FEATURES • Contact updates when people in your network change jobs, roles & more • Intelligent merging / management of duplicate contacts • “New Contact” discovery from email signatures in Outlook, Gmail & the entire Microsoft account suite (Outlook.com, Hotmail, MSN, etc.) • Contact grouping by favorite, old/archived, or business card scans • A single, unified address book that imports from Outlook/Exchange , Gmail (Google Apps), Microsoft account suite, Facebook & more • Contact sync across multiple devices and platforms • Export contacts to Salesforce & ACT! • Best-in-class OCR business card scanning • Deleted contact recovery for the moments you make a mistake WHAT THE MEDIA IS SAYING • “CircleBack lets you sit back as it does the real-time contact updates and management for you.”— iphoneappsreviewonline.com • “Every once in a while I have this fever dream that I’d have a smartphone contact book that would be up-to-date and completely filled out, but that’s all it is—just a dream. But with CircleBack, I have a fighting chance.” — Gizmodo • “CircleBack uses artificial intelligence and crowd-based intelligence technology to automate contact updating and management. A useful tool to activate your contact list.” — Computerworld • “The modern world is busy and engaged, and your professional and personal contacts merge. But how can you keep up with what they’re doing? CircleBack uses artificial intelligence and crowd-based intelligence technology to automate contact updating and management.” — TechCrunch • “CircleBack knows your contacts better than you do. By automatically cleaning, completing, and updating your contacts, as well as removing duplicates, CircleBack keeps your address book organized and up-to-date.” — abduzeedo • “CircleBack is helpful app that makes sure that you address book is up-to-date. But, the app also consolidates all of your contacts by removing duplicate entries and repairing errors like typos. It can also locate missing contact information or updated information from outdated contacts.” — Forbes REVIEWS LEFT ON THE APP STORE • “Continuously improving” • “Simple, Powerful, intuitive” • “Very Useful Complement To Apple's Contacts App” • “Great & Simple App” MORE ABOUT CIRCLEBACK CircleBack’s unique answer to contact management is a single tool that ensures your address book is up-to-date, unified & accessible on all your devices. CircleBack handles the time-consuming organization of your digital address book while you do what you do best: crush it daily. DATA USAGE Crowdsourcing powers CircleBack’s core, allowing you (and everyone else) to anonymously contribute to the intelligence of our database. Your contributions are matched with billions of other data points from millions of other users to provide the best, most up-to-date info for anyone that’s outdated or duplicated in your address book. We love hearing from you! Keep the comments coming by emailing us anytime at support@circleback.com.

Screenshots

CRM.pad4 screens
CircleBack4 screens

Verdict

The call

The clearest difference is rating: CircleBack at 4.5 against CRM.pad's 1.5. CircleBack also leads on ratings volume (2.5K vs 2). CRM.pad's advantage is device support (3 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CircleBack holds the better App Store score, 4.5 against 1.5. That said, the two scores are not equally well evidenced: CircleBack has 2.5K ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

CRM.pad ships an update every 3 months, CircleBack every 2 months. The most recent releases landed on September 18, 2026 and September 24, 2026 respectively.

Scorecard3 real differences · 7 level
CRM.pad versus CircleBack: the parameters behind the verdict, then further details
ParameterCRM.padCircleBack
PriceFreeFree
Rating1.5 (2 ratings)4.5 (2.5K ratings) — better
Positive reviews—60.9% of reviews
Number of ratings22.5K — better
Update frequencyEvery 3 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS16 — better17.6
Further details — not scored
Size26 MB118 MB
Age rating4+17+
DeveloperAurea Software IncorporatedCircleBack, Inc.

Customer experience

CRM.pad

All ratings2 ratings
Positive0.0%
Neutral0.0%
Negative100.0%

CircleBack

All ratings2,543 ratings
Positive88.2%
Neutral5.1%
Negative6.7%
Written reviews128 reviews
Positive60.9%
Neutral8.6%
Negative30.5%

Bugs and requests

CRM.pad

Not enough reviews yet to summarise bugs or requests.

CircleBack

Reported bugs

4 issues
  • Fails to update contacts on devices
  • Incorrectly merges unrelated contacts
  • Loses contact notes and other data
  • Unreliable sync between app and phone contacts

Requested features

4 requests
  • Add ability to remove contacts from groups
  • Improve search functionality
  • Allow starting with a fresh contact list
  • Provide better backup/restore options

In-app purchases

None

CRM.pad

No in-app purchases

None

CircleBack

No in-app purchases

Questions

Is CRM.pad free?
CRM.pad is free to download, with no in-app purchases.
Is CircleBack free?
CircleBack is free to download, with no in-app purchases.
Which has better reviews, CRM.pad or CircleBack?
CircleBack is rated higher. CRM.pad averages 1.5 out of 5 from 2 ratings, while CircleBack averages 4.5 from 2.5K ratings.
Do CRM.pad or CircleBack have ads?
Neither CRM.pad nor CircleBack shows ads.
Which is updated more often, CRM.pad or CircleBack?
CRM.pad ships an update every 3 months, and CircleBack every 2 months. Most recently, CRM.pad was updated on September 18, 2026 and CircleBack on September 24, 2026.

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