Bria Enterprise vs Brightlink PBX
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Bria Enterprise
This VoIP softphone app enables voice, video, and chat communication for businesses. It requires an administrator-generated account for login and is provisioned through a platform for easy configuration and management.
- VoIP softphone
- Voice calls
- Video calls
- Chat and presence
- Administrator account required
- Stretto Platform provisioning
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Bria Enterprise for iOS is a VoIP softphone explicitly tied to CounterPath's Stretto Platform™ and requires an administrator generated account for login. If you do not have an account given to you by your company, operator or CounterPath, you will not be able to use the softphone client. Bria Enterprise for iOS is based on CounterPath’s award-winning Bria softphone clients and is provisioned by a module of the Stretto Platform. The Stretto Platform’s Provisioning Module is a powerful way for enterprises and operators to distribute, configure and manage Bria softphones and enables users to store their softphone related settings a single, convenient location. With the Provisioning Module, customers can fully provision their Bria softphones for use with their enterprise, SMB, ITSP, or operator VoIP solution. For more information on Bria for iOS, please visit: http://www.counterpath.com/ios-sip-softphone/ For more information on CounterPath’s Provisioning Module, please visit: http://www.counterpath.com/stretto/ IMPORTANT NOTE: This version of Bria is tied to CounterPath's hosted Provisioning Module and requires an account set up by your operator or enterprise. Without an account, the client will not work. Please contact CounterPath or your operator/company for more information. Emergency Calls CounterPath's Bria mobile products provide handling designed to redirect emergency calls to the Native Cellular dialer when possible on a best reasonable commercial efforts basis, however this functionality is also dependent on the operating system of the mobile phone which is outside of our control and subject to change at any time. As a result, the official position of CounterPath is that CounterPath's Bria product is not intended, designed, or fit for placing, carrying or supporting Emergency Calls. CounterPath will not be liable for any costs or damages arising either directly nor indirectly from the use of the software for Emergency Calls. Using Bria as a default dialer may interfere with dialing emergency services.
Brightlink PBX
This business communication app provides a cloud-based phone system with contact center features. It allows users to make and receive office calls on their mobile devices, manage answering rules, and access an in-office contact list with real-time presence information.
- Mobile office calls
- Business number caller ID
- Customizable answering rules
- Real-time contact presence
- Visual voicemail
- Call history
- Contact center module
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Brightlink Cloud PBX is a comprehensive, cloud-based phone system with built-in contact center features. It can be purchased as a complete communications solution with Brightlink’s network services and global coverage included or as an application solution only. Advantages: - Receive office calls on your cell phone: Make your office phone mobile, with the ability to transition calls between phones. - Call clients using your business number: Rather than giving out your personal cell phone number to contacts, call them through the app to have your business number appear on their caller ID. - Set answering rules while you're away: Change your office answering rules anywhere, anytime, without logging in to your browser. - Access to an in-office contact list: See who's available for a call, message, or meeting when you're working remote. Benefits & Features: - Custom greetings with configurable hold music - View all office contacts with real time presence - Visual Voicemail - Call with your Office Caller ID from your mobile device - Full Call History - Control Answering Rules - Manage Voicemail Greetings - Mobile Integration - Manage Office and Mobile Contacts - Ext dial from mobile device - Perform transfers, conferences, star codes, and more from mobile. - Seamlessly switch call from mobile app to desk phone without callers knowing. - Available contact center module - Chat with co-workers
Screenshots
Verdict
The clearest difference is rating: Bria Enterprise at 4.5 against Brightlink PBX's 2.3. Bria Enterprise also leads on ratings volume (1.7K vs 3) and review sentiment (45% vs 25%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Bria Enterprise holds the better App Store score, 4.5 against 2.3. That said, the two scores are not equally well evidenced: Bria Enterprise has 1.7K ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 45% of Bria Enterprise's written reviews are positive against 25% of Brightlink PBX's.
Bria Enterprise ships an update monthly, Brightlink PBX every 4 months. The most recent releases landed on November 1, 2026 and October 24, 2026 respectively.
| Parameter | Bria Enterprise | Brightlink PBX |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (1.7K ratings) — better | 2.3 (3 ratings) |
| Positive reviews | 45.3% of reviews — better | 25.0% of reviews |
| Number of ratings | 1.7K — better | 3 |
| Update frequency | Monthly — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 114 MB | 102 MB |
| Age rating | 17+ | 4+ |
| Developer | CounterPath Corporation | Brightlink Communications LLC |
Customer experience
Bria Enterprise
Brightlink PBX
Bugs and requests
Bria Enterprise
Reported bugs
3 issues- Frequent 403 Forbidden and 500 Server Error
- Randomly drops calls
- Doesn't work on some devices/OS versions
Requested features
3 requests- Add Bria app to Apple Watch
- Improve caller ID for wireless callers
- Enhance echo cancellation on iPhone
Brightlink PBX
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Bria Enterprise
No in-app purchases
Brightlink PBX
No in-app purchases
Questions
Is Bria Enterprise free?
Is Brightlink PBX free?
Which has better reviews, Bria Enterprise or Brightlink PBX?
Do Bria Enterprise or Brightlink PBX have ads?
Which is updated more often, Bria Enterprise or Brightlink PBX?
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