Comparison

Bria Enterprise vs SupportX

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Bria Enterprise

This VoIP softphone app enables voice, video, and chat communication for businesses. It requires an administrator-generated account for login and is provisioned through a platform for easy configuration and management.

Highlights
  • VoIP softphone
  • Voice calls
  • Video calls
  • Chat and presence
  • Administrator account required
  • Stretto Platform provisioning
Features
Read full description

Bria Enterprise for iOS is a VoIP softphone explicitly tied to CounterPath's Stretto Platform™ and requires an administrator generated account for login. If you do not have an account given to you by your company, operator or CounterPath, you will not be able to use the softphone client. Bria Enterprise for iOS is based on CounterPath’s award-winning Bria softphone clients and is provisioned by a module of the Stretto Platform. The Stretto Platform’s Provisioning Module is a powerful way for enterprises and operators to distribute, configure and manage Bria softphones and enables users to store their softphone related settings a single, convenient location. With the Provisioning Module, customers can fully provision their Bria softphones for use with their enterprise, SMB, ITSP, or operator VoIP solution. For more information on Bria for iOS, please visit: http://www.counterpath.com/ios-sip-softphone/ For more information on CounterPath’s Provisioning Module, please visit: http://www.counterpath.com/stretto/ IMPORTANT NOTE: This version of Bria is tied to CounterPath's hosted Provisioning Module and requires an account set up by your operator or enterprise. Without an account, the client will not work. Please contact CounterPath or your operator/company for more information. Emergency Calls CounterPath's Bria mobile products provide handling designed to redirect emergency calls to the Native Cellular dialer when possible on a best reasonable commercial efforts basis, however this functionality is also dependent on the operating system of the mobile phone which is outside of our control and subject to change at any time. As a result, the official position of CounterPath is that CounterPath's Bria product is not intended, designed, or fit for placing, carrying or supporting Emergency Calls. CounterPath will not be liable for any costs or damages arising either directly nor indirectly from the use of the software for Emergency Calls. Using Bria as a default dialer may interfere with dialing emergency services.

About

SupportX

Features
Read full description

SupportX gives you all of the features and capabilities of SupportX for web now in a dedicated pocket sized format. Get quick agency accurate answer to your scenario questions, quick qualifying income analysis and more.

Screenshots

Bria Enterprise4 screens
SupportX4 screens

Verdict

The call

The clearest difference is update cadence: Bria Enterprise at monthly against SupportX's every 5 months. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Bria Enterprise ships an update monthly, SupportX every 5 months. The most recent releases landed on September 28, 2026 and September 21, 2026 respectively.

Scorecard1 real difference · 9 level
Bria Enterprise versus SupportX: the parameters behind the verdict, then further details
ParameterBria EnterpriseSupportX
PriceFreeFree
Rating4.5 (1.7K ratings) — better—
Positive reviews45.9% of reviews—
Number of ratings1.7K — better—
Update frequencyMonthly — betterEvery 5 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.0 — better15.1
Further details — not scored
Size113 MB34 MB
Age rating17+4+
DeveloperCounterPath CorporationSupportX Inc

Bugs and requests

Bria Enterprise

Reported bugs

3 issues
  • Frequent 403 Forbidden and 500 Server Error
  • Randomly drops calls
  • Doesn't work on some devices/OS versions

Requested features

3 requests
  • Add Bria app to Apple Watch
  • Improve caller ID for wireless callers
  • Enhance echo cancellation on iPhone

SupportX

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Bria Enterprise

No in-app purchases

None

SupportX

No in-app purchases

Questions

Is Bria Enterprise free?
Bria Enterprise is free to download, with no in-app purchases.
Is SupportX free?
SupportX is free to download, with no in-app purchases.
Do Bria Enterprise or SupportX have ads?
Neither Bria Enterprise nor SupportX shows ads.
Which is updated more often, Bria Enterprise or SupportX?
Bria Enterprise ships an update monthly, and SupportX every 5 months. Most recently, Bria Enterprise was updated on September 28, 2026 and SupportX on September 21, 2026.

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