Comparison

TrustBank vs myTrustmark® Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

TrustBank

Manage your finances on the go with this mobile banking application. Check balances, transfer funds, pay bills, and deposit checks using your device's camera. Securely access your accounts with biometric authentication.

Highlights
  • Check account balances and transaction history
  • Transfer funds between accounts
  • Pay bills and manage payees
  • Deposit checks via camera
  • Find nearby branches and ATMs
  • Secure login with Touch ID/Face ID
Features
Read full description

Start banking wherever you are with TrustBank app. Available to all TrustBank online banking customers. Available features include: Accounts: • Check your latest account balance and search recent transactions by date, amount, or check number. Transfers: • Easily transfer cash between your accounts. Bill Pay: • Make payments and view recent and scheduled payments. Manage Payees: • Ability to add new payees, existing payers, or delete payees directly from the mobile app. Deposits: • Submit check deposits using your device’s camera. Locations: • Find nearby branches and ATMs using your device’s built-in GPS. Touch ID/Face ID: • Touch ID/Face ID allows you to use a secure and more efficient sign-on experience using your fingerprint or facial recognition.

About

myTrustmark® Mobile

Manage your banking needs on the go with this app. Monitor account balances, transfer funds, deposit checks remotely, and access additional services for business customers. Secure login options and branch/ATM locators are also available.

Highlights
  • Account monitoring and history
  • Fund transfers between accounts
  • Bill pay and automatic payments
  • Mobile check deposit
  • Person-to-person payments
  • Business payment approvals
  • Biometric login (Face ID/Touch ID)
Features
Read full description

For myTrustmark® Personal, myTrustmark® Business, myTrustmark® Business Advantage, and myTrustmark® Corporate Advantage customers - the myTrustmark® Mobile app combines a simple design with robust features that make it easy to bank from your iPhone, iPad or Apple Watch. Monitor Your Account - Access up-to-date balances and account information for your Trustmark accounts - View account history including check images and details of your deposits - View pending transactions - Group and nickname accounts - Create alerts Move Money - Transfer funds between Trustmark accounts - Make payments to your Trustmark loans and credit cards - Pay bills and enable automatic payments - Person-to-person payments with Neural Payments - send payments quickly through integrations with PayPal, Venmo, Visa® and Mastercard® (Only Trustmark checking accounts with an associated debit card are enabled for initiating P2P payments.) * - Transfer Funds to and from your accounts at other financial institutions (personal accounts only, next day availability for most transactions) * Deposit Checks - Deposit checks 24/7 using your smartphone or tablet camera - Same-day deposits accepted until 9 p.m. CT Additional Services for Business Customers - Approve wire and ACH commercial payments from your smartphone or tablet - Make Positive Pay decisions - Manage users and entitlements Other Convenient Features - Log in conveniently with Face ID® or with your fingerprint using Touch ID® - Locate 200+ Trustmark ATMs and 150+ Trustmark Financial Centers - Live Chat and Secure Messaging to our Customer Service Team - Enroll to and view electronic statements - Reorder checks (personal accounts only) - Request stop payments - Autobooks® Tap to Pay *All listed services may not be available for all service segments, transaction amounts, and/or customer types. For more information about myTrustmark or myTrustmark Business, please contact Trustmark's Online Banking Customer Support team at 1-800-243-2524 – after authentication, select option 3 for personal or option 4 for business. Apple iPhone and iPad Face ID® and Touch ID® are registered trademarks of Apple, Inc.

Screenshots

TrustBank4 screens
myTrustmark® Mobile4 screens

Verdict

The call

The clearest difference is ratings volume: myTrustmark® Mobile at 16K against TrustBank's 668. On price, rating, review sentiment and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for TrustBank against 4.7 for myTrustmark® Mobile. That said, the two scores are not equally well evidenced: myTrustmark® Mobile has 16K ratings behind it against 668, so its average is the more settled of the two. Written reviews are what separate them: 86% of TrustBank's written reviews are positive against 91% of myTrustmark® Mobile's.

UpkeepUpdate frequency

TrustBank ships an update every 2 months, myTrustmark® Mobile every 3 months. The most recent releases landed on October 23, 2026 and October 27, 2026 respectively.

Scorecard1 real difference · 9 level
TrustBank versus myTrustmark® Mobile: the parameters behind the verdict, then further details
ParameterTrustBankmyTrustmark® Mobile
PriceFreeFree
Rating4.8 (668 ratings) — better4.7 (16K ratings)
Positive reviews85.7% of reviews91.0% of reviews — better
Number of ratings66816K — better
Update frequencyEvery 2 months — betterEvery 3 months
AdsYesYes
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, Apple Watch — better
Requires iOS15.5 — better16.0
Further details — not scored
Size188 MB118 MB
Age rating4+4+
DeveloperTrustBankTrustmark Bank

Customer experience

TrustBank

All ratings665 ratings
Positive93.7%
Neutral2.9%
Negative3.5%
Written reviews14 reviews
Positive85.7%
Neutral7.1%
Negative7.1%

myTrustmark® Mobile

All ratings14,629 ratings
Positive93.6%
Neutral2.0%
Negative4.4%
Written reviews1,098 reviews
Positive91.0%
Neutral2.3%
Negative6.7%

User reviews

TrustBank

From 668 App Store ratings

What we love

  • 👍 Very easy to use and access
  • 🚀 Convenient on-the-go banking
  • 👍 Great functionality
  • 👍 Saves time and money
  • 👍 Easy to make online deposits

Room to improve

  • 🐛 App doesn't work 50% of the time
  • 🐛 Bill section never works
  • 🐛 Does not show pending or previous bill pay

myTrustmark® Mobile

From 16K App Store ratings

What we love

  • 🚀 Reliable and handy banking app
  • 🔒 Robust security and fraud protection
  • 👍 Easy to use and navigate
  • 🚀 Instant fund transfers and check deposits
  • 👍 Excellent customer service

Room to improve

  • 🐛 Issues with mobile check deposits
  • 🐛 Billing/payment section overhaul not user-friendly
  • 🐛 Stop payment feature not working as expected
  • 🐛 Certain critical capabilities missing

Bugs and requests

TrustBank

Reported bugs

3 issues
  • 🐛 App doesn’t let you use Face ID
  • 🐛 Bill section never works
  • 🐛 Bill section doesn’t show pending or previous bill pay

Requested features

1 request
  • 💡 Checks reorder option on app

myTrustmark® Mobile

Reported bugs

2 issues
  • App crashing and lagging issues
  • Delayed posting of deposits and debits

Requested features

3 requests
  • Debit card fraud cancellation notices via in-app messaging
  • Ability to modify pending bill payments
  • Integration of Checking Plus program within the app

In-app purchases

None

TrustBank

No in-app purchases

None

myTrustmark® Mobile

No in-app purchases

Questions

Is TrustBank free?
TrustBank is free to download, with no in-app purchases.
Is myTrustmark® Mobile free?
myTrustmark® Mobile is free to download, with no in-app purchases.
Which has better reviews, TrustBank or myTrustmark® Mobile?
TrustBank is rated higher. TrustBank averages 4.8 out of 5 from 668 ratings, while myTrustmark® Mobile averages 4.7 from 16K ratings.
Do TrustBank or myTrustmark® Mobile have ads?
Both TrustBank and myTrustmark® Mobile show ads.
Which is updated more often, TrustBank or myTrustmark® Mobile?
TrustBank ships an update every 2 months, and myTrustmark® Mobile every 3 months. Most recently, TrustBank was updated on October 23, 2026 and myTrustmark® Mobile on October 27, 2026.

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