QAlert Mobile for iPad vs NetiFend

QAlert ™ Mobile (for the iPad) allows government employees to manage citizen service requests in the field, thereby eliminating paperwork and data entry hours, increasing efficiency, and lessening the response time to citizen service requests. The APP is an extension of the QAlert Citizen Request Management software, by QScend Technologies, used by local and county governments to track, manage, and resolve issues brought to their attention by those in their community. It requires a direct connection to an existing installation of QAlert. With QAlert Mobile and 3/4G connectivity, field personnel can respond to requests for service by reviewing submitter and location data, add comments and actions taken by typing or by voice (with the New iPad), attach photographs, and trigger updates to citizens. When working to resolve specific issues, responders can use the search by distance feature on the map to find similar service requests nearby and move to quickly address those issues, as well. All request data and mapping is updated real time between QAlert Mobile and its connected QAlert database.

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