AlexConnects vs FirstNet Single Sign
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
AlexConnects
Report community issues, such as barking dogs or utility problems, to the City of Alexandria. Track the resolution status of your reports and receive updates. Pinpoint issue locations with GPS and attach photos for faster service.
- Report community issues
- Pinpoint issue location with GPS
- Attach photos to reports
- Receive status updates
- Free to use
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Bothered by a barking dog? Have an electric, gas, sewer, or water issue? Need information about city services? City of Alexandria residents and visitors can use Alexandria Connects to notify the City and receive status updates as the issues are resolved. Alexandria Connects is a free application that allows you to report community issues, pinpoint the issue location with GPS, and attach photos right from your iPhone or iPad.
FirstNet Single Sign
Streamline access to critical public safety applications. Log in once to gain immediate entry to essential tools, saving valuable time and enhancing operational efficiency for verified FirstNet users.
- Single sign-on for multiple apps
- Quick access to FirstNet Assist
- Immediate access to FirstNet Central
- Enhanced security
- Time-saving login process
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As a FirstNet public safety professional, you know that every second counts. So why waste time? Save seconds. Save lives. FirstNet SSO lets you focus on work, so you don't have to log in over and over for network and app access. Simply enter your credentials in FirstNet SSO when required to get immediate access to: • FirstNet Assist • FirstNet Central FirstNet SSO is available for use by verified FirstNet users. Requirements for use include: • Valid FirstNet ID • FirstNet Ready™ device or FirstNet Capable® device • FirstNet SIM (FirstNet SIMS are included with FirstNet Ready™ devices.)
Screenshots
Verdict
The clearest difference is rating: AlexConnects at 5.0 against FirstNet Single Sign's 1.3. AlexConnects also leads on iOS requirement (11.0 vs 16.6). FirstNet Single Sign's advantage is ratings volume (132 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
AlexConnects holds the better App Store score, 5.0 against 1.3. That said, the two scores are not equally well evidenced: FirstNet Single Sign has 132 ratings behind it against 2, so its average is the more settled of the two.
AlexConnects ships an update every 4 months, FirstNet Single Sign every 3 months. The most recent releases landed on July 24, 2026 and September 21, 2026 respectively.
| Parameter | AlexConnects | FirstNet Single Sign |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (2 ratings) — better | 1.3 (132 ratings) |
| Positive reviews | — | 2.1% of reviews |
| Number of ratings | 2 | 132 — better |
| Update frequency | Every 4 months | Every 3 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 11.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 8 MB | 11 MB |
| Age rating | 4+ | 17+ |
| Developer | City of Alexandria | AT&T Services, Inc. |
Customer experience
AlexConnects
FirstNet Single Sign
Bugs and requests
AlexConnects
Not enough reviews yet to summarise bugs or requests.
FirstNet Single Sign
Reported bugs
24 issues- 2 factor authentication stuck in a loop
- App does not send push notifications
- Single sign on not in notifications list
- App does not send signal back to website
- Multiple error messages that don't make sense
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- Cannot enable push notifications for single sign on
- App doesn't work
- Keeps saying something is wrong
- FirstNet single sign on isn't working
- Cannot log in to the app
- SSO doesn't sync or acknowledge sign on
- App logs itself in but website never syncs
- Cannot access account because phone number is suspended
- Authentication server shows phone is locked
- App doesn't allow push notifications from app settings
- Cannot access account now
- App does nothing
- Cannot log in
- Interface is trash and not intuitive
- Does not work
- Login doesn't take advantage of password vault integration
- SSO doesn't work after switching back and forth
- App only acquires email and has user set up password and PIN
- Cannot log in with Face ID
In-app purchases
AlexConnects
No in-app purchases
FirstNet Single Sign
No in-app purchases
Questions
Is AlexConnects free?
Is FirstNet Single Sign free?
Which has better reviews, AlexConnects or FirstNet Single Sign?
Do AlexConnects or FirstNet Single Sign have ads?
Which is updated more often, AlexConnects or FirstNet Single Sign?
Other comparisons
