My etisalat vs UGT Support
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My etisalat
Manage your mobile account, including tracking balances, recharging, and paying bills. Discover exclusive offers, gifts, and benefits, and access a range of new services from online shopping to banking.
- Track balance
- Recharge and pay bills
- Redeem exclusive offers
- Access gifts and benefits
- Online shopping services
- Banking services
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Track your balance, recharge and pay your bills, redeem exclusive offers, gifts, and benefits, and enjoy new services from online shopping to banking. We’ll bring you regular updates for bug fixes, performance improvements, and new features.
UGT Support
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Manage all your UGT products and services in one place. You can add your products to your devices and favorite lists. Make installation, warranty or maintenance requests in easy and simple steps and you'll get fast contactless response from us through notifications and SMS. Add your addresses and link them to devices. Get instant updates about your devices including user manuals, FAQ, DIY fixes and step by step video guides to help you make the best use out of your UGT products. NEW!! Now through the app you can choose to get help through our UGT Bot on Whatsapp. A smart chatbot dedicated to help you solve your product issues and through it you can optionally chat with a real CS agent.
Screenshots
Verdict
The clearest difference is ads: UGT Support at none against My etisalat's shown. UGT Support also leads on iOS requirement (12.1 vs 16). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My etisalat ships an update weekly, UGT Support fortnightly. The most recent releases landed on October 15, 2026 and October 10, 2026 respectively.
| Parameter | My etisalat | UGT Support |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (22K ratings) — better | — |
| Positive reviews | 27.5% of reviews | — |
| Number of ratings | 22K — better | — |
| Update frequency | Weekly — better | Fortnightly |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 16 | 12.1 — better |
| Further details — not scored | ||
| Size | 451 MB | 38 MB |
| Age rating | 4+ | 4+ |
| Developer | Etisalat Egypt | beetleware |
Bugs and requests
My etisalat
Reported bugs
3 issues- App freezes during login process
- Incorrect data display for usage and balance
- Unexpected charges and deductions from account
Requested features
4 requests- Support for new iPhone screen sizes
- Add dark mode option
- Improve account management and balance tracking
- Better integration with international credit/debit cards
UGT Support
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My etisalat
No in-app purchases
UGT Support
No in-app purchases
