My WE vs UGT Support
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My WE
Manage your mobile and home internet accounts with this app. Perform transactions like charging your balance, paying bills, and submitting requests online anytime, anywhere. Stay updated with frequent feature additions.
- Manage mobile and home internet accounts
- Online transactions
- Charge balance
- Pay bills
- Submit requests and complaints
- Manage services
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Enjoy a personalized digital experience through managing your account with the all new Mobile App You can manage your mobile & home internet accounts, complete all your transactions online whenever you want and wherever you are, from charging your balance, paying your bill and paying for others to submitting a request or a complaint, managing your services and more. With our frequent updates and new features you'll always Stay Ahead!
UGT Support
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Manage all your UGT products and services in one place. You can add your products to your devices and favorite lists. Make installation, warranty or maintenance requests in easy and simple steps and you'll get fast contactless response from us through notifications and SMS. Add your addresses and link them to devices. Get instant updates about your devices including user manuals, FAQ, DIY fixes and step by step video guides to help you make the best use out of your UGT products. NEW!! Now through the app you can choose to get help through our UGT Bot on Whatsapp. A smart chatbot dedicated to help you solve your product issues and through it you can optionally chat with a real CS agent.
Screenshots
Verdict
The clearest difference is iOS requirement: UGT Support at 12.1 against My WE's 15.1. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My WE ships an update every 4 weeks, UGT Support fortnightly. The most recent releases landed on October 22, 2026 and October 10, 2026 respectively.
| Parameter | My WE | UGT Support |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (4.1K ratings) — better | — |
| Positive reviews | 6.0% of reviews | — |
| Number of ratings | 4.1K — better | — |
| Update frequency | Every 4 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 | 12.1 — better |
| Further details — not scored | ||
| Size | 98 MB | 38 MB |
| Age rating | 4+ | 4+ |
| Developer | Telecom Egypt | beetleware |
Bugs and requests
My WE
Reported bugs
3 issues- Login issues and constant sign-outs
- App not working after updates
- Inaccurate data usage reporting
Requested features
3 requests- Unlimited internet plans
- Improved customer support
- More transparency on data usage and billing
UGT Support
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My WE
No in-app purchases
UGT Support
No in-app purchases
