Comparison

Bitrix24 vs Carrot quest

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Bitrix24

This comprehensive online workspace integrates people, tools, and information for businesses. It offers CRM, task management, communication features, and over 30 business tools to streamline operations and boost productivity.

Highlights
  • CRM for lead and deal management
  • Task and project management
  • Team chat and video calls
  • Cloud file storage (Bitrix24.Drive)
  • Automate routine tasks
  • Email marketing campaigns
Features
Read full description

Bitrix24 is an all-in-one online workspace that helps you run your entire business from your phone. From sales and marketing to HR and automation, Bitrix24 brings 35+ business tools into one mobile app – so your work moves forward wherever you are. CRM Capture and manage leads from every channel Track deals, contacts, and interactions in one place Build long-term customer relationships with less effort TASKS & PROJECTS Plan work with lists, Kanban, Gantt, or Scrum Assign tasks, deadlines, and owners easily Keep projects on track from anywhere AI ASSISTANT Generate ideas and write texts Get call transcripts + summaries Autocomplete fields in CRM TEAM MESSENGER Chat instantly with individuals or teams Share files, tasks, and links in conversations Keep work communication fast and organized VIDEO CONFERENCING Host video calls with teams or clients Share screens and collaborate live Stay connected wherever you work SALES AUTOMATION Automate lead routing and deal stages Trigger follow-ups and reminders automatically Close deals faster with less manual work MARKETING Launch email campaigns in minutes Reach customers via WhatsApp messaging Track engagement and campaign results BOOKING Let clients book appointments online Sync schedules automatically Reduce no-shows with reminders INVOICING & E-SIGNATURES Create and send invoices instantly Collect legally binding e-signatures Speed up approvals and payments FILE STORAGE & ONLINE DOCUMENTS Store files securely in the cloud Collaborate on documents in real time Access your work from any device HR MANAGEMENT Manage employee profiles and records Track working hours and attendance Automate HR workflows and requests WORKFLOW AUTOMATION Automate repetitive business processes Connect actions across teams and tools Reduce errors and save time ANALYTICS Monitor performance with real-time data Track KPIs across departments Make smarter, data-driven decisions You can also access Bitrix24 from your desktop computer or laptop (via browser). Loved and trusted by over 15,000,000 organizations around the world, Bitrix24 may become a growth platform for your company as well. Just give it a try. Got any problems, questions, or suggestions? Head over to https://helpdesk.bitrix24.com/ for more information.

About

Carrot quest

Stay connected with your customers on the go. This service helps you capture leads, convert visitors into paying clients, and manage your sales funnel. Respond to user inquiries, share product details, and maintain context with comprehensive user profiles.

Highlights
  • Capture quality leads without coding
  • Convert website visitors to paying customers
  • Manage sales funnel from registration to payment
  • Respond to customer inquiries on the go
  • Share product photos, screenshots, and documents
  • Unified inbox for website chat, social media, and messengers
  • View user profiles with contact info and history
  • Use saved answers for frequently asked questions
Features
Read full description

Поддерживайте контакт со своими клиентами и помогайте им на ходу с помощью мобильного приложения. Carrot quest — это сервис, который помогает — собирать больше качественных лидов без программистов и на том же объеме трафика, — превратить посетителей сайта в платящих клиентов, — настроить воронку сайта от регистрации до оплаты. С помощью мобильного приложения Carrot quest вы сможете отвечать на вопросы пользователя прямо по пути за кофе или в магазин. 1. Помогите клиентам выбрать товар или разобраться в сервисе Отправляйте фотографии товара, скриншоты интерфейса и документы с помощью мобильного приложения 2. Оставайтесь на связи с клиентами, даже если вы далеко от компьютера Все обращения пользователей из чата на сайте, соцсетей и мессенджеров теперь в вашем смартфоне. Фильтруйте диалоги по операторам, тегам и статусу. 3. Всегда будьте в контексте разговора Откройте карточку пользователя, чтобы найти контактные данные, геопозицию, историю диалогов и другую информацию, и вносите новые данные. 4. Отвечайте на вопросы пользователей быстрее Отправляйте сохраненные ответы на самые часто задаваемые вопросы. Следите за тем, какой текст набирает пользователь, до того, как он отправил сообщение. 5. Не пропустите сообщения от клиентов Настройте push-уведомления на входящие сообщения, чтобы не пропустить ничего важного. 6. Без труда переходите с веб-версии в мобильное приложение и обратно, продолжая разговор с того места, где вы остановились Ваш онлайн или офлайн статус и история диалогов с пользователями синхронизированы на всех устройствах. Перед использованием приложения зарегистрируйтесь в сервисе www.carrotquest.io и установите скрипт себе на сайт. Спасибо, что вы с нами С удовольствием, Carrot quest

Screenshots

Bitrix244 screens
Carrot quest4 screens

Verdict

The call

The clearest difference is monetization model: Carrot quest at free against Bitrix24's freemium. Carrot quest also leads on rating (4.7 vs 4.4) and iOS requirement (15.6 vs 17.6). Bitrix24's advantage is ratings volume (1.3K vs 3). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Carrot quest holds the better App Store score, 4.7 against 4.4. That said, the two scores are not equally well evidenced: Bitrix24 has 1.3K ratings behind it against 3, so its average is the more settled of the two. Written reviews complicate that: 52% of Bitrix24's written reviews are positive against 48% of Carrot quest's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Bitrix24 ships an update fortnightly, Carrot quest every 3 weeks. The most recent releases landed on October 16, 2026 and October 6, 2026 respectively.

Scorecard4 real differences · 6 level
Bitrix24 versus Carrot quest: the parameters behind the verdict, then further details
ParameterBitrix24Carrot quest
PriceFreeFree
Rating4.4 (1.3K ratings)4.7 (3 ratings) — better
Positive reviews52.4% of reviews — better48.5% of reviews
Number of ratings1.3K — better3
Update frequencyFortnightly — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.615.6 — better
Further details — not scored
Size206 MB63 MB
Age rating4+4+
DeveloperBitrix Inc.KARROT KVEST, OOO

Customer experience

Bitrix24

All ratings1,265 ratings
Positive84.7%
Neutral3.7%
Negative11.5%
Written reviews864 reviews
Positive52.4%
Neutral12.4%
Negative35.2%

Carrot quest

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews33 reviews
Positive48.5%
Neutral0.0%
Negative51.5%

Bugs and requests

Bitrix24

Reported bugs

4 issues
  • Login issues
  • Compatibility problems with newer devices
  • Unreliable call and messaging features
  • Syncing and data loss problems

Requested features

5 requests
  • Dark mode option
  • Improved mobile app functionality
  • Better integration with other tools
  • More customization options
  • Simplified user interface

Carrot quest

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Bitrix24

No in-app purchases

None

Carrot quest

No in-app purchases

Questions

Is Bitrix24 free?
Bitrix24 is free to download, with no in-app purchases.
Is Carrot quest free?
Carrot quest is free to download, with no in-app purchases.
Which has better reviews, Bitrix24 or Carrot quest?
Carrot quest is rated higher. Bitrix24 averages 4.4 out of 5 from 1.3K ratings, while Carrot quest averages 4.7 from 3 ratings.
Do Bitrix24 or Carrot quest have ads?
Neither Bitrix24 nor Carrot quest shows ads.
Which is updated more often, Bitrix24 or Carrot quest?
Bitrix24 ships an update fortnightly, and Carrot quest every 3 weeks. Most recently, Bitrix24 was updated on October 16, 2026 and Carrot quest on October 6, 2026.

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