Bitrix24 vs Carrot quest
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Bitrix24
This comprehensive online workspace integrates people, tools, and information for businesses. It offers CRM, task management, communication features, and over 30 business tools to streamline operations and boost productivity.
- CRM for lead and deal management
- Task and project management
- Team chat and video calls
- Cloud file storage (Bitrix24.Drive)
- Automate routine tasks
- Email marketing campaigns
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Bitrix24 is an all-in-one online workspace that helps you run your entire business from your phone. From sales and marketing to HR and automation, Bitrix24 brings 35+ business tools into one mobile app – so your work moves forward wherever you are. CRM Capture and manage leads from every channel Track deals, contacts, and interactions in one place Build long-term customer relationships with less effort TASKS & PROJECTS Plan work with lists, Kanban, Gantt, or Scrum Assign tasks, deadlines, and owners easily Keep projects on track from anywhere AI ASSISTANT Generate ideas and write texts Get call transcripts + summaries Autocomplete fields in CRM TEAM MESSENGER Chat instantly with individuals or teams Share files, tasks, and links in conversations Keep work communication fast and organized VIDEO CONFERENCING Host video calls with teams or clients Share screens and collaborate live Stay connected wherever you work SALES AUTOMATION Automate lead routing and deal stages Trigger follow-ups and reminders automatically Close deals faster with less manual work MARKETING Launch email campaigns in minutes Reach customers via WhatsApp messaging Track engagement and campaign results BOOKING Let clients book appointments online Sync schedules automatically Reduce no-shows with reminders INVOICING & E-SIGNATURES Create and send invoices instantly Collect legally binding e-signatures Speed up approvals and payments FILE STORAGE & ONLINE DOCUMENTS Store files securely in the cloud Collaborate on documents in real time Access your work from any device HR MANAGEMENT Manage employee profiles and records Track working hours and attendance Automate HR workflows and requests WORKFLOW AUTOMATION Automate repetitive business processes Connect actions across teams and tools Reduce errors and save time ANALYTICS Monitor performance with real-time data Track KPIs across departments Make smarter, data-driven decisions You can also access Bitrix24 from your desktop computer or laptop (via browser). Loved and trusted by over 15,000,000 organizations around the world, Bitrix24 may become a growth platform for your company as well. Just give it a try. Got any problems, questions, or suggestions? Head over to https://helpdesk.bitrix24.com/ for more information.
Carrot quest
Stay connected with your customers on the go. This service helps you capture leads, convert visitors into paying clients, and manage your sales funnel. Respond to user inquiries, share product details, and maintain context with comprehensive user profiles.
- Capture quality leads without coding
- Convert website visitors to paying customers
- Manage sales funnel from registration to payment
- Respond to customer inquiries on the go
- Share product photos, screenshots, and documents
- Unified inbox for website chat, social media, and messengers
- View user profiles with contact info and history
- Use saved answers for frequently asked questions
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Поддерживайте контакт со своими клиентами и помогайте им на ходу с помощью мобильного приложения. Carrot quest — это сервис, который помогает — собирать больше качественных лидов без программистов и на том же объеме трафика, — превратить посетителей сайта в платящих клиентов, — настроить воронку сайта от регистрации до оплаты. С помощью мобильного приложения Carrot quest вы сможете отвечать на вопросы пользователя прямо по пути за кофе или в магазин. 1. Помогите клиентам выбрать товар или разобраться в сервисе Отправляйте фотографии товара, скриншоты интерфейса и документы с помощью мобильного приложения 2. Оставайтесь на связи с клиентами, даже если вы далеко от компьютера Все обращения пользователей из чата на сайте, соцсетей и мессенджеров теперь в вашем смартфоне. Фильтруйте диалоги по операторам, тегам и статусу. 3. Всегда будьте в контексте разговора Откройте карточку пользователя, чтобы найти контактные данные, геопозицию, историю диалогов и другую информацию, и вносите новые данные. 4. Отвечайте на вопросы пользователей быстрее Отправляйте сохраненные ответы на самые часто задаваемые вопросы. Следите за тем, какой текст набирает пользователь, до того, как он отправил сообщение. 5. Не пропустите сообщения от клиентов Настройте push-уведомления на входящие сообщения, чтобы не пропустить ничего важного. 6. Без труда переходите с веб-версии в мобильное приложение и обратно, продолжая разговор с того места, где вы остановились Ваш онлайн или офлайн статус и история диалогов с пользователями синхронизированы на всех устройствах. Перед использованием приложения зарегистрируйтесь в сервисе www.carrotquest.io и установите скрипт себе на сайт. Спасибо, что вы с нами С удовольствием, Carrot quest
Screenshots
Verdict
The clearest difference is monetization model: Carrot quest at free against Bitrix24's freemium. Carrot quest also leads on rating (4.7 vs 4.4) and iOS requirement (15.6 vs 17.6). Bitrix24's advantage is ratings volume (1.3K vs 3). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Carrot quest holds the better App Store score, 4.7 against 4.4. That said, the two scores are not equally well evidenced: Bitrix24 has 1.3K ratings behind it against 3, so its average is the more settled of the two. Written reviews complicate that: 52% of Bitrix24's written reviews are positive against 48% of Carrot quest's, so the app with the better star average is not the one people write more warmly about.
Bitrix24 ships an update fortnightly, Carrot quest every 3 weeks. The most recent releases landed on October 16, 2026 and October 6, 2026 respectively.
| Parameter | Bitrix24 | Carrot quest |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (1.3K ratings) | 4.7 (3 ratings) — better |
| Positive reviews | 52.4% of reviews — better | 48.5% of reviews |
| Number of ratings | 1.3K — better | 3 |
| Update frequency | Fortnightly — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.6 | 15.6 — better |
| Further details — not scored | ||
| Size | 206 MB | 63 MB |
| Age rating | 4+ | 4+ |
| Developer | Bitrix Inc. | KARROT KVEST, OOO |
Customer experience
Bitrix24
Carrot quest
Bugs and requests
Bitrix24
Reported bugs
4 issues- Login issues
- Compatibility problems with newer devices
- Unreliable call and messaging features
- Syncing and data loss problems
Requested features
5 requests- Dark mode option
- Improved mobile app functionality
- Better integration with other tools
- More customization options
- Simplified user interface
Carrot quest
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Bitrix24
No in-app purchases
Carrot quest
No in-app purchases








